I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
I had such a great experience car shopping here! It was my first time buying a car. Everyone was nothing but kind and helpful! Everything was taken care of in a very timely manner as well! Libby did an amazing job getting me into the perfect car for myself!
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
I bought my KIA in Napleton KIA dealership but for service I go only to Schaumburg KIA - service is excellent, people working there are always nice and car gets serviced on time with no delays! I???ll be buying my next KIA there just because of the service department.
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 0, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Tried to get info on a car online. I never heard back from them from making an inquiry online. Ended up calling after a few days to get my question answered.
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