I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
This is by far the BEST dealership in the Cincinnati area. Their customer service is way above standard compared to others in the tri-state. I had a wonderful experience with the sales staff and I never felt pressured. I felt that everyone there really cared about it being my decision and wanted to help me make the best choice. I had lots of questions, and they were more than happy to answer each of them. I had the opportunity to speak with management about my wonderful experience and I have to say that the management staff is just as friendly and helpful. They really wanted to earn my business, and I'm proud to say that I'm loving my new CX-5.
Chris is a very kind, informative and helpful person! He helped us to choose and buy the right car for my parents. He did a great job explaining the car functions to my parents. We are happy that Chris could serve us because he is just a gerate and easy going person. THANKS CHRIS AGAIN FOR YOUR WORK!
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
Came in with my wife and we were treated with the utmost respect. The staff is very friendly and understanding. If we had any concerns they fixed them for us. Would absolutely recommend elite imports to someone looking for a car!
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purchased a Sportage. The gas mileage is what keeps us coming back. My husband traded in his Soul for a new one and it is the most comfortable car for a long drive I have ever been in. It beat out the Honda minivan, the Toyota minivan, and a Dodge Durango, and they were all top of the line. His Soul is the turbo so it???s bigger than the average Soul. I am hoping my Sportage is the same! I was driving the Optima but gave it to our 20yr old son who has driven a 1996 Jeep Cherokee for the last 4 years! I think we are all happy!
Greg and the team at Kings Kia were attentive, honest, and fair during our purchase of our 2019 Kia Sorento. We took two different vehicles out of a drive and never felt pressured to make a decision. Granted, we have a 2011 Sorento that has been a great car and therefore didn't need a lot of persuasion on the choice of the Sorento but were ready to travel to another dealer if things didn't go as planned. We didn't need to as Greg gave us an fair price. Once the sale was done, Greg spent a lot of time familiairing us with the dizzying number of features on the vehicle. Overall Greg and Rob made the transaction about as easy as it could be, I look forward to my next purchase at Kings Kia.
I'm not really sure how you did it. But you did you sold me another silver car okay with custom look silver and black. I hate silver cars because there are so many of them out there. I never could find mine. But I haven't lost this one in any parking lot yet! :) I walked out owing more money but still happy and content. A real game stopper for me. I love this Kia Soul it was made for me it's easier for me to get in and out of with out my hips or knees killing me. Special thanks goes out to Greg, Rob, Mario and Jay. The four of you played a part in this deal and making me leave happier than I was when I came in. You guys were great to deal with. Also I would like to thank Chris Metz and the other Chris (forget last name) in the service department. You two give a new meaning to customer service you know the old fashion kind. It seems in this day and age people in the service industry would rather say "screw you" instead of putting forth the service you guys give. You give amazing service to the details and concerns of your customers. What a Great dealership you should all be very proud. Thank You. PS I have all your cards so you haven't seen the last of me.
Awesome service. Josh Mullins was professional and friendly. Quick service. Highly recommend! Puchased my Kia in 2010 and never had a issue. There are dealers closer to my home but will continue to deal with Kings.
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