Great experience. Talked with the salesman earlier to make sure the car was still available. When I got there the car was available for a test drive. He was knowledgeable about the car. Best buy of my life.
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Truly comfortable ride.
by Lexusfan from Dallas, TX
November 19, 2018
Has great handle on the road, smooth ride. The interior is very stylish. It has a 6 CD player and the audio is great. The engine noise is hardly noticeable while inside.
Web Site allowed me to do most of the research that I wanted without engaging a sales person until I was ready.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
Dru and Patric were great to work with. The car I traded in was a little undervalued compared to the price I paid for the car I bought. But overall a good experience except for having to buy a second key from the dealer afterwards since the car came with only one. Those keys aren’t cheap but maybe there just wasn’t anymore room in the deal for them to provide that for me. As I said the deal was still good but not five star.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
I recently purchased a 2011 Volkswagen Tiguan from Definitive Motors at a fantastic price! The vehicle was in remarkable condition. It was a really low pressure transaction. Dru was a very helpful and patient salesperson, and quickly answered all of my questions related to financing the vehicle. I was in and out of the dealership in a couple of hours. I highly recommend Definitive Motors.
Comfortable and fuel efficient
by GarG from Waterloo, on
August 24, 2017
Car is exactly what I need, comfortable, reliable and fuel efficient. I drive 35,000 km a year and my Lexus has been flawless. I am averaging around 6.8 litres per 100km and have had no issues. The dealership has also been great providing me with a loaner whenever I have had the car in for its regular service.
We were just starting to look for a family SUV....the sales person named Dru was very polite and helpful. He helped us with the pros and cons of the 3 models we were looking at and really listened to what we were looking for. It was a pleasure to work with a freindly and straight forward salesperson...not your normal car buying experience.
I have already sent them two freinds that are shopping for cars.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Patric Quin is a very nice guys he even help us extra , I salute you and thank you for all your help , the car is driving nice so far and I like it a lot , your service is fantastic thank you .
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Last week I bought a used car in this company. When I go home. But company didn't give me to take the car because I no full insurance. This time that dealer go home. I don't know to do.but this time that guy is NeIL Ligam to help me. He is very good guy and very good service.
Best SUV on market
by AJ from Birmingham
October 20, 2018
I've own many an SUV with our crew and the GX covers all the bases with plenty of power to tow or haul the team to the game.
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Best reliable car I had. Beautiful design.
by Russo from Orlando, Florida
January 10, 2019
The car met all my expectation. Best thing of the two worlds. A luxury of a sedan with the style and performance of a sport car.
Recomiendo este Dealer en su plenitud. Muy profesionales y excelente atención al cliente en especial con el vendedor que me ayudó en mis pagos y encontró lo que realmente buscaba. Gracias Eduardo Mendieta te voy a enviar muchos clientes.
Best car I have ever owned
by Annlyn from Pelham, NH
August 22, 2018
Stylish, dependable, superior handling and all around great car. Though the car is a bit pricey, it is worth every penny you spend on one. The ride like a dream.
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
Not bad, but Lexus could address common issues
by Honest E from Black Diamond, Wa
November 9, 2018
This a great car, but like many other vehicles has it’s share of problems. I choose this car based on other reviews and after test driving a few. In the end it was a good purchase. That being said these cars do have some common problems like wheel bearing axel and transmission noise/issues. (Not just mine,but thousands of others too). Also, headlight/taillight seals being poor. Random ticking from motor. Window switch issues on the driver side main control unit. I’m sure a few others. I’m not saying this review to be negative, these are very nice, good driving solid vehicles......but when these are $40,000 plus dollar cars then it becomes something else. I get no vehicle is perfect or ’bullet proof’ no matter how well built. I guess I just like to see a luxury brand take ownership when it comes to a luxury product. Overall, amazing vehicle that we’ll go well over 200,000 miles, even if you have to fix the above problems.
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
Most comfortable car I’ve owned
by Ksyn from Los Angeles, CA
June 3, 2018
Comfort on long motor trips was a prime consideration in purchasing this car and it has completely met that need. We’ve driven over 17,000 Miles in 12 months mostly on trips between Los Angeles and San Francisco. The mileage of this hybrid has been great also, not quite the 40 mpg advertised but a solid 36-37 mpg on the highway. My one quibble is the flimsy connectors on the fender attachments. The left front fender was dislodged by a just backing out of a driveway and running the left front tire off the sloping edge of the driveway. The fender is just too close to the ground and the connectors thin plastic pieces.
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