Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
Performance and comfort from Lexus
by Sport Sedan fan!!! from Maryland
January 2, 2019
I have a 2014 Lexus GS350 f sport rwd and it has won me as a sport sedan driver. I've owned BMW 3 and 5 series and this car performs just as good as the 3 series and definitely better than the 5 series. The reliability on this car is MUCH better than both BMWs. The interior is stylish and of high quality. The rear leg, knee and foot space is also much better than the BMWs I owned. This car handles really well on highways just as good as when I push it around corners. It stays planted and the acceleration really wakes up in Sport and Sport+ modes. The brakes are solid and it does about average on fuel mpg's. The seats get the job done in supporting your legs, back(lumbar) and sides. The seats have control adjustments just as good as any other sport luxury car I've driven. Give it a test drive and you won't be disappointed.
My husband and I had the best shopping and buying experience at Arrowhead Lexus!!!Our sales man was very professional and answered all of our questions. He has even done a follow up call to make sure we understand all the options in the car and offer assistance if we don't!! Finance was great they sealed the deal and we were in and out!!!!
Smooth soft comfortable that’s ls 460
by Mike123 from Ellicott City,MD
October 15, 2018
Great luxury vehicle. Best vehicle I have ever owned. Ls 460 AWD. Drives great in all weather conditions. Soft,smooth,comfortable best of the best with low maintenance.
I have been a Lexus customer for over 25 years, I have always been pleased with the service & care all their staff have shown. My last salesman was Angelo & he was very professional & worked with me, my service advisor Chris has always made it easy & comfortable for me when I come in.
I enjoy driving a Lexus & feel it's a good quality car.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
I would recommend them to anybody. Very knowledgeable very courteous and very friendly. When I need a car again. I will go there first.
Old technology and outdated
by Ravi from IL
June 30, 2018
Not a sturdy car, outdated in technology. Too much plastic inside and outside. Sports grill looks good but very delicate. Lexus must update this car. Doesn’t have the comforts for the driver or passenger.
Trey Jackson at Arrowhead Lexus was very professional and very patient with me while I was trying to make up my mind, which SUV to purchase. At no time did I feel under any pressure to buy, unlike my previous car buying experiences with other dealerships. Very much appreciated! The rest of the staff, in particular Chris, who was able to work with me to get the price I wanted, are very friendly and made the car buying process that much more pleasant. I would definitely go back and buy another vehicle from Arrowhead Lexus and ask for Trey.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
I highly recommend this dealership. I've bought many, many cars over the years, and this was probably the best experience overall I've ever had doing that.
by Newlexusbuyer from Fayetteville
December 29, 2018
Love the size, not too big but sits up higher. It is very comfortable and so awesome how the settings allow you to save your seat and steering wheel preferences. This is a beautiful vehicle, inside and out. I recommend something other than cream seats. They definitely do show wear more.
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
February 11, 2018
Very comfortable - great design - navigation system leaves room for improvement - exterior styling is great - great ride comfort , seating and interiors .
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
Best reliable car I had. Beautiful design.
by Russo from Orlando, Florida
January 10, 2019
The car met all my expectation. Best thing of the two worlds. A luxury of a sedan with the style and performance of a sport car.
I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
THANK YOU Parrish and Louis! You made this a great experience from start to finish! I chatted online with Parrish before driving up to the dealership and shared what I was looking for and that I was nervous b/c I have had many bad car dealer experiences. Further, I did not want to waste his or my time caught up in the car dealer game. He had such a wonderful manner and attitude that made me feel I was making a good choice choosing Audi North Scottsdale. Everyone I encountered at the dealership was friendly, the facility is beautiful, clean and it didn’t have that loud frenetic noise that so many dealerships have. Parrish was assisting another customer when I arrived but greeted me warmly and connected me to his colleague Louis, with whom he provided the details I had shared earlier. Louis was great, explained everything inside the car and at his desk-he was responsive to my requests and he never played any of those sales person games. Parrish also was checking in on my experience throughout the entire process. I never felt mentally or physically exhausted during this experience. Bill, finance manager was also very helpful and again none of those typical upselling tactics.
The positive reviews about this dealership team are right on point! I am glad to be part of the Audi family and for this incredible team showing that a positive, person to person car buying experience does exist!
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
I was fortunate to work with Amy Dudley from the beginning of my car shopping. This was a very knowledgeable person and she never made me feel pressured during my decision making.
Very comfortable car and very strong engine.
by Jarhed Mike from Charleston, South Carolina
July 26, 2018
This is our second Lexus and it is very reliable and comfortable. It runs very quite and has all the hi-tech tools necessary to function reliably. I would recommend this car as an everyday vehicle for a growing family.
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
Very reliable and comfortable
by Jrod from Fort myers, fl
October 19, 2018
Very reliable strong engine, sporty around turns, very well designed interior with navigation air conditioned seats and harman surround sound. A sports car that’s a luxury sedan.
Thank you Micah Range, sales consultant for assisting us with the purchase of our used ES 350 Lexus. Buying "used" can have its own set of issues. Micah made sure every guestion and or issue about the car was answered with facts. At no time was Micah in our face or on the phone getting us to buy the product. At the end of the day, Bell Lexus Dealership and Micah Range, sales consultant preformed at a very high level of professionalism. Tks. AL METZGER, North Dakota
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
I was absolutely floored with the vehicle. The vehicle was better than I had seen for any others the year, make and model (purchased a CPO).
Reliable, fuel-efficient car
by RVDMerwe from Los Angeles, CA
November 21, 2018
If you are looking for a car with a lot of bells and whistles, this isn't it. The bluetooth is spotty but otherwise everything is solid. Very fuel efficient and comfortable, so if you have long commutes, this is a good car. Has a fair amount of storage space for a small car.
We are first time Lexus purchasers and the entire experience with Bell Lexus was wonderful!
We came to Bell Lexus from referral after a bad experience with another dealer and we are so glad we did. This is how you develop long term customers. We will sure be back again!
Best car I’ve owned
by Kqtr from Denver co
November 28, 2018
The car fits for everything. It also very luxurious. It can be used for towing/ schoo/ mountain. As well as road trips. I’ve owned this car for more that 2 years and it never turned me down.
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
My Dream Car
August 6, 2018
Great interior design, a lot space and look great on the road while driving. I am coming from having a Toyota Camry that lasted me 16 year sand wanted to stay in the Toyota family and this perfect for what I was looking for.
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