Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
by ALAN from Brighton
November 21, 2018
great car to drive my wife loves it,,Happy wife happy life
its just great looking , plenty of room for all we need to carry
I had my Jeep Rubicon hail damage repair done at Landmark Collision. The work was outstanding. Some paintless dent repair, some new bodywork and some outstanding paint work! Delivered back to be all shiny and beautiful.
Better as time goes by
by PK from NAPLES
November 23, 2018
Usually after a while I get bored with a vehicle. Coming up on a year and @ 10K miles I have grown to appreciate this car even more than at new . Very comfortable and responsive.
I made an appointment in advance. When I arrived I was greeted cordially and my car was taken in immediately to the Service Technician. Service was completed in a timely fashion and my car was thoroughly washed and returned to me. Danen Morse and his staff are outstanding.
Very luxury for cost
by Ohio Foos from Bellevue ohio
December 22, 2018
Performs extremely well , very comfortable, great value for cost, third row seating is very low head room only downside. Many standard luxuries, underestimated for performance.
Bob Davis, our salesmen, went above and beyond our expectations. He caused me to believe that great service was possible. Cannot say enough great things about Landmark.
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
After moving to an area east of Parker, I was looking for an All Wheel Drive to get me out in the winter. My husband and I test drove and purchased a MKC with a wonderful moonroof, a speedy turbo and beautiful leather. It did not snow much this last winter, but when it did I felt very safe driving it. Very comfortable and does not look like everything else out there. Very happy with my choice.
Dealership took great care of us and we have had no issues with the MKC. Thanks.
by Mikeonmain from HARBOR SPRINGS MI,
January 11, 2019
Right size,right price. Perfect for my needs as empty nester, business owner. Great build quality, ride and very low noise level. I recommend the Reserve option package.
I arrived late for my appointment and was greeted warmly and my truck was taken right in. My truck was serviced and cleaned when I returned to pick it up.
Thanks you team Landmark
Fast, sleek, great service
by Gz7777 from Detroit, MI
October 24, 2018
This car has ran good I've owned it for a year any time I've had a problem with it the dealership was more than happy to come pick the car up from me and fix it You need the oil change they pick it up they change the oil they are great people at the dealership
Excellent communication from service advisor and car was repaired promptly, thank you.
by HotRodLincoln from Erie PA
October 21, 2018
Wanted a nice ride with some power, 3.7L does this well. Comfortable with lots of amenities. Bought a CPO very nice car, very reliable. Has AWD, leather, heated seats. Only problem to date was a driver side power window regulator failed. Comfortable on long trips. Fair gas mileage
I have been bringing my Escape here for service since 2010 and have been very satisfied with everything. Your Service Assistants are courteous and helpful and I also appreciate very much having my vehicle washed every time I bring it in.
Thank you so much for a very efficient service department.
by ToniAbell from Moose Jaw
December 27, 2018
This was an awesome vehicle. Awesome price. Wicked incentives. Very roomy for a full size family in cabin and cargo space. Can for a huge amount of goods in the back.
Colleen made everything so easy, while keeping my expectations realistic, she found me the perfect car! I would 100% reccomend this dealership to anyone and everyone!
by RiverCityRita from St Louis, MO
December 31, 2018
Many issues-Some issues known as common to the model but Lincoln won't take responsibility. Drivers door latch faulty, shifting into park (car doesn't recognize and accessory power stays on), squealing noise under hood -8 times to dealer not resolved, rear lift gate latch randomly does not engage, dash and hood are so high that sight is limited for parking. Ride is comfortable and Backseat ride & cargo space are good for a SUV.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliable and luxurious
by Executivetransportationco from Keego Harbor, MI
January 8, 2019
This vehicle is a reliable as the day is long. The drivability is comparable to a BMW 3 series while keeping that lengendary Lincoln Ride. Plenty of leg room, plenty of luggage room & lovely amenities. As to mechanical reliability this is my most recommended vehicle.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
Great vehicle Lots of options and sleek design!
by Parkers22 from Elkhart, IN
December 9, 2018
This vehicle is roomy, sleek, and reliable. It has tons of options and extras we would have never expected. It has lots of power for a crossover. It is comfortable, reliable, and has lots of space! Would highly recommend!
I recently purchased a Jeep Wrangler from Stapleton and had the pleasure of working with Shon and Bob on it. I've bought several cars over the years and also done a decent amount of shopping around for this latest one. I've seen all kinds of dealers from the big dealerships to mom and pop used car lots. I can say that this was absolutely the best experience I've EVER had test driving and buying a car. Shon was outstanding throughout the process! He quickly answered any questions I had, fixed some issues that he found without me even asking and made sure that I was not only comfortable throughout the process but 100% happy with the results. Hands down best dealership in the area and I will be a lifelong customer of Stapleton because of their attention to detail and customer service. Great job guys and keep up the good work!!!
This was one of the best car buying experiences of my life. Excellent customer service, very helpful and friendly staff...and I absolutely love my truck!
I will definitely be sending people here for a vehicle!
by Lincoln fan from Wyoming
November 7, 2018
This is a great car, smooth, quiet, strong and filled with amenities. Historically routine repairs can be complicated and expensive, but they are few and far between.
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