Was greeted by Sarah Bossell ans she was extremely helpful in capturing all my requirements and making other recommendations. Erik Badilla followed up with a phone call to discuss prices for different options, we agreed on what I wanted done at that point in time and the car was delivered as promised.
I have wanted a Mustang since I was a little kid, my dream car. Rene did an outstanding job throughout the car buying process. He was friendly, patient and thorough with his information on the car. The entire expierence was great from him, to Aaron on the floor, the finance guy all the way to the manager. Very easy process and they made the numbers work for me. Great job guys!
Their service department is exceptional. They back the Volvo warranty and they always take really good care of me. I would deathly recommend the sealer based on how well I was treated [after] I bought my XC70
The best leasing experience ever. This dealership is interested in working with your budget and options, opened about prices, Richard was willing to make all agreements over the phone, and the dealership did it's best to get me into a new car. In fact, it took less than 1 hour from the moment I stepped on the lot to leaving it in CX-5. You will be treated as a valued customer because everyone cares about your shopping experience. After the purchase, Culver City Mazda follows up with you to make sure you're happy with your car and to provide any support needed. Culver City Mazda is an example of what the auto dealership should be. Huge appreciation to the team that worked on my car: Richard, Tony, Maria, and Rosie. Contact anyone and you'll get the best customer care.
Michael & Max made our experience at Mazda a great one! We walked in last Thursday to get my sister the new Soul Red Mazda 6 for her Birthday. Michael showed us the cars available at their location, and when he realized we were looking for something in specific he offered to take us to their lot which is a located a few miles away from the dealership. My sister took her time picking the right car, and Mike was very patient and helpful. He even let us drive the car back to the dealership as test drive by ourselves! He gave us a great deal and never try to oversell or push us to buy anything extra, only made suggestions which I appreciate. He then introduced us to Max who did our paperwork. He was very speedy and knowledgeable and made us feel welcomed and really comfortable. All around a great experience! Happy to have come back as a repeat client. Kudos to Mazda Culver City! I stopped by to drop off some papers the following Saturday and they were really busy. I am glad we went in on Thursday. They are definitely doing things right!
How good is Culver. I'd driven east to live for a while. The alternator died in Danbury, Ct. They told me they would not even open the hood of my car for at least a week. I actually called Martin at Culver City who within an hour found a towing truck to take it to Manhattan the next day, and I was driving home by the end of that next day.
I brought the car in because of a recall notice. They have a shuttle service that will take you home so you don't have to wait there but the guy was busy so they ordered a Lyft to take me home and then another to pick me up when my car was ready. I assumed they'd also tell me something else was wrong with my car and would need to be fixed, but they didn't. They put air in my tires, washed my car, and sent me on my way. Overall a very positive experience.
I saw the 2016 Mazda 3 in the street and I liked it so I contacted Patrick Howard Internet specialist at Mazda Santa Monica.Merely few days later, due to Patrick professional and quick excellent response, I was in the show room and went to test drive a few cars and on the same day decided on a model. Patrick made this whole experience a pleasure experience. An In and Out experience. Also Patrick took the time to get us the best deal and after he had made the sale took his time to explain the Car system and the bluetooth set up that he made for us for both our phone. Now that is perfect service. If you think buying a car is a dreading experience go see Patrick and he will quickly change your mind.
Our salesperson (Patrick) was very knowledgeable of the vehicles' specifications and was very attentive to our questions. As this was the first new car that we have purchased it was naturally a stressful undertaking. Patrick put us at ease with his personality and assured us that he had our best interests at heart. The finance manager (Diallo) was also very knowledgeable with regard to the available warranties, maintenance plans, etc. and made us comfortable with the financing process. Altogether a wonderful experience. I will gladly recommend Santa Monica Mazda to friends and family for their future vehicle purchases and will DEFINITELY be back for our next new car. Thank you Santa Monica Mazda!
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