We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Patrick and Wes really made our purchase process very easy to deal with. They also helped us to get the best deal without being pushy. when we went for test driving it was a very cold day and the vehicle was inside pre-warmed waiting for us at the time we arrived, Patrick took the time to explain all the features of the vehicle and made it funny to keep the attention of my children. Highly recommended place to shop for a new or used car. Thank you
Repaired my car after I bought it two months later
by Eric Manninen from Columbus, OH
November 3, 2017
These guys are really professional and an awesome dealership to work with, after I bought my car from them, I found a few issues that they had missed when it was prepared for me. ( No fault of their own ). They repaired the issues free of charge. If you need a car, these guys are trustworthy and stand by their word.
This was the best experience I've had buying a new car. Dakota Conkle was wonderful and took plenty of time explaining the features on the cars I was interested in and answering my questions. Everything was straightforward and no high-pressure sales tactics were used which I greatly appreciate. I was always given time to think and to consider my options. In particular, I was looking at two trim levels of the Mirage, and I was not in any way pressured to buy the more expensive one. I ultimately did end up buying the more expensive trim which I probably wouldn't have done if I felt I was being forced into it. I am VERY happy with my purchase, and I would definitely recommend Columbus Mitsubishi North for someone looking to buy a new car.
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
I wish I lived closer to this dealership. My electronic dealings with Chad Sneed have far exceeded my expectations! Super professional, non-pushy, knowledgeable and simply pleasant to deal with. I am not fond of dealerships in general due to negative past experiences, however, Chad unknowingly challenged me to rethink this perception. There really are still some good/great agents with integrity around! Thanks Chad for everything!
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
Just leased a ‘19 cx-9. Great features/upgrades. Sporty drive. Dark blue ext looks sharp. Also impressed by customer service. Rusty Wilson really listened to our needs and was responsive at every stage of process
My daughter just relocated from out of state and bought a new CX5 a few weeks ago. We chose Germain because of it's location and are so happy we did. Mike Worthington was exceptionally helpful, knowledgeable, and patient as we compared and asked a million questions to be sure she chose the right vehicle. No pressure -- when we had decided, Germain stepped up with a very competitive price and found just the car for her. Very happy with the experience.
Recently my wife and I stopped at Germain Mazda to look at the new Mazda 6. We were greeted by Russell (Rusty) Wilson.
I will say that we have never met a salesman that is as friendly and knowledgeable as he is. He made this experience of buying a car as easy as it could be. We were never presured and we were given the time to discuss and make decisions. I will be sure to tell my friends the best place to purchase a car.
Thank you Rusty for making this a great experience.
Ric and Mary
Went to trade in my very old vehicle in and upgrade it to a Mazda 3 on July 21, 2018. Initially made contact with salesman Jon Guthmann earlier in the week and we met that afternoon. Was immediately impressed with looking both myself and my wife in the eye when we met face to face and addressed us by our first names. Mr. Guthmann is very professional and knowledgeable about cars. I normally can’t stand the car buying process, but Jon made it very comfortable with his honest personality and easy going self. He and the people at Germain Mazda are really friendly and made you feel at home. I will and have recommended people to him. Mr. Guthmann is a good guy.
John was great, best experience I ever have purchasing a car. He was very professional, knowledgeable and made sure I was happy with the purchase of my new Mazda CX-5. He also made sure I understood all the features and how they worked with my new car prior to leaving the dealership.
It was a very pressure free purchase, that I really appreciate!
I highly recommend The Germain Dealership & Salesman, John Guthmann.
We had a pleasant experience at Germain Mazda with sales consultant Russell Wilson. He was friendly, straight forward, knew Mazda vehicles inside and out, and made us feel at ease right from the start. I would not hesitate to go back for service or another vehicle purchase. Highly recommended!
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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