We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took it to Safelite to be repaired as we hadn't purchased the extended warranty. When we took it to Safelite they informed us that it had already been repaired once and there was nothing else that could be donebesides replacing the whole windshield. So much for a certified vehicle purchase with car fax.
After a significant service error from another dealership I have been bringing my vehicle to Ramsey for service. I have been very satisfied and everyone has been so friendly. Dennis Parker is very knowledgeable. I will continue to come back to Ramsey and have referred other family to visit there for service needs. Thanks!
On Wednesday my 2017 Mazda CX-5 was due for a service and tire rotation. Arrived with no appointment. Used the express service. In and out in a house. Personalable and knowledgeable staff on the intake and the return of the car. Cashiers were efficient if lacking in the bubbly personality area. A very satisfied customer.
We had an amazing experience today with your salesman Tyler Schouten, At Billion Buick GMC, in Des Moines! He was very kind, and got us through the car buying experience painlessly! We will highly recommend Billion Buick GMC and Tyler to friends and family! Thank you and Tyler for today’s purchase and wonderful experience!
Car has a leak but no one cared or actually tried to fix it or give me an estimate or told me it might be covered under warranty. Can't select an employee who worked with me because no one worked with me.
My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
I purchased a new Jeep Cherokee to replace my 8 year old Dodge Journey. The Deery service department had done a great job of caring for my Journey, so this was a consideration in purchasing a new vehicle. After researching vehicles the Jeep Cherokee fit the needs of my family. We were able to take my "must have" list and find the perfect vehicle. The sales people were very helpful to work with.
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