We just bought a 2014 Mitsubishi Outlander Sport from this dealership. We worked with Henry, who was incredibly helpful and easy to work with. He really listened and was fun to talk with. Freddie did our financing, and he made the process quick and easy. It was actually an enjoyable experience! There was no pressure whatsoever to buy, and we got more than we expected on our trade-in. Even after adding a few of the additional service options, we got a really great deal. And we love our Mitsubishi!
All Wheel Drive Where can you go wrong
by Mazda612 from Minneapolis, MN
November 29, 2018
Purchased used with 24k miles. The all wheel drive has been a god send in the snow. I haven't had it for a full winter yet but i can tell it's already going to be way better than front wheel drive
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
Loved the new building and service was exceptional as usual.
by RKLUKES from DealerRater.com
December 3, 2018
We love Tom Nelson. He always is honest and doesn???t try to make us spend money for repairs when they aren???t needed. In our situation, we read on the internet on a Mazda forum that some Mazda service dept???s we???re recommending new transmissions for people that had similar issues as us. Tom recommended a software update and it took care of the problem for us. Highly recommend this Mazda service dept.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
Tom Nelson did an excellent job handling this service appoin
by JOHN.BIESECKER from DealerRater.com
December 3, 2018
Tom Nelson made sure we got the updated Apple Play installed in our 2018 Mazda6. Technician who worked on our car did great work but I did not get his name perhaps Tom Nelson can identify him.
Most comfortable ride we have owned
by Feel ol Boy from Venice, Floweeduh
January 10, 2019
This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car
Very friendly, helpful, professional and polite. A+
by DAVIDK from DealerRater.com
December 3, 2018
The Walser sales team was top-notch. I am very pleased with my purchase and the friendliness, helpfulness and professionalism of the team! It was a great experience. And best of all, it was fast with very little waiting.
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
I brought my CX-5 to the new Walser Polar Mazda service center for a routine 15,000 mile check. The check-in process was fast. There was a loaner car available. Service was completed in a couple of hours. The car was washed and sparkling on the outside when I picked it up. Check out was fast. The staff are a pleasure to work with!
by Samantha from Newington, CT
January 7, 2019
This is my first owned car. Before I used to drive a 2003 Saturn Ion and then a 2012 Kia Soul. The Mazda3 was such a nice drive and has all the features I could have ever asked for! I love the car.
I was in last Wednesday for recall parts. The service was very good. This past Saturday I traded my speed 3 for a new cx 5, that also was an easy process.
by Dhintz from CA
December 12, 2018
I bought it because it looked cool and I have never heard anything bad about Mazda. After two months of owning this car it has met all my expectations and then some! It’s teally fun and comfortable to drive. Really enjoy it and would highly recommend buying one
Had a good experience at polar Mazda service. They were on time on did exactly what they said they would. Called when service was finished.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
I love my new Mazda3 Sport, it really meets all that I want in a car. Small, efficient, comfortable, and reliable. The interior is beautiful. The safety features are great, with city safe breaking and blind spot monitoring. I wish I could have upgraded to a higher trim package to get the rest of the safety features, but unfortunately that would have required getting leather interior, which I do not want. I am very happy with the price I paid for this new vehicle, and the warranties offered by Mazda make me feel confident in my decision on the Mazda3.
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
Erik was outstanding to deal with. We couldn't be happier with our purchase... I'm directing all my friends to this dealership first before shopping for a vehicle anywhere else.
Least problems vehicle i owned
by afasdf from Chapel hill, NC
December 15, 2018
Its great. Not too fancy, but is a great vehicle. This would be great for a college student or a grandma. So basically like anyone.
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