Used Mercedes-Benz C-Class for sale near Bartonsville, MD

After multiple, disappointing service experiences at dealers closer to Baltimore and DC, Mercedes-Benz Hagerstown Service is a breath of fresh air: friendly staff, a focus on customer experience and satisfaction (not on volume), and better service pricing. We even talked to the sales staff on a Saturday when we picked up our car and they too were friendly and low pressure. We are probably just get started with them (future service, maybe a future vehicle); they are coming across as focusing on building a trusted relationship and that is what we’re looking for.

Came to the dealership interested in a test drive and purchase of a used car I found on Carfax. It was exactly the vehicle I wanted, and it was in exactly the condition the listing described. The price they gave me was exactly what was listed online. The test drive and purchase process was relatively quick, and very easy with a lot of digital technology instead of the endless paper forms like the days of old. The office was clean and comfortable. They gave us significantly more for our trade-in than KBB estimated. Overall no complaints, they are a straight shooting dealer. If you like the price they list online, and you like the vehicle in the condition listed, go talk to them and buy it. Can't get any easier than that.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

I didn’t get the car but in do time I will and I have told them my situation

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

They were so on top of getting things ready. I was in and out in record time instead of sitting around the dealership all day. I highly recommend them and they have a diverse collection of great cars.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Great overall experience. Ramesh made everything extremely easy.

Great team at Autodot in Eldersburg. Worked with multiple people as they work together as a true team. Terrific service from top to bottom and would definitely recommend to anyone in the market for a used car.

Comfortable vehicle. Gas mileage is good and I use premium. No major issues thus far and anything that has happened like battery was covered under warranty.

MY experience with Trust Auto was seamless from start to finish. Our sales agent, Kate was professional and delightfully pleasant. There was never a hint of pressure or surprises with hidden fees. Therefore, I highly recommend this dealership.

The confort and luxury speaks for it self. Nice and confortable ride. The car has the speed that I need. I’m in love gain !!!

I have a bit over 100K miles now on my C300, had a few repairs, but overall, a comfortable and fine car for driving around town and travel.

SMH was pretty easy to negotiate with on Dodge Ram 2500 we were not expecting to make the purchase that day, but they worked with us to return the next day to pickup our vehicle. We do have to return for a part that was on back order, and when it arrives I’ll give more feedback on the return for service. Thanks SMH

Let me start with the c300 4MATIC is amazing has enough power to feel it and does good on gas I’ve owned mine since 2020 and have aftermarket parts on it and hasn’t gave me a not one big issue love this car 🫶

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

I wanted to let anyone looking to buy a vechicle , talk to Tyler Woods . We purchased a truck a few weeks ago and Tyler was very nice and professional. Made our buying process so easy . He worked with Robert and I to get the best deal possible . Even after 4 weeks and me having questions , Tyler has gotten back with me with questions that I had . He was a pleasure to talk to and Hagerstown Ford should be proud to have him as a sales consultant. When I need a vechicle in the future , Tyler definitely will be the person I want to see . THANK YOU TYLER for all your help .

I appreciate that everyone is always so knowledgeable and ensure everything is working well on my car. I also love the complimentary car wash.

Truly great car driven it 20k miles over the year, no issues whatsoever (with proper maintenance of course). It gets Great gas mileage, some trips up to 28MPG!

Kyle facilitated a seamless and enjoyable experience purchasing my new Mercedes, providing comprehensive information on available options to ensure I selected the ideal vehicle for my needs. The transaction was characterized by a relaxed and informative atmosphere. I highly endorse Mercedes Benz Of Hagerstown and Kyle for future vehicle acquisitions.

The sales process went smoothly and everything was handled as discussed in a timely manner.

My experience with Rene the salesman was very pleasant and he was patient/professional. Excellent job 👍

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Bought my first car from this dealership. The staff was very welcoming and helped me through all the steps when it comes to buying a car. You see that they really care for their customers and want to make sure they get the best deals. Joel was very helpful and made sure this big purchase went amazing for me. 10 out of 10

I have been the only owner of a 2016 c300 4matic sport for 9 years. I have owned the car since it was brand new in late 2015, and it has had only one issue during the duration of my ownership. The only issue I have had was that leaving it out in the extreme cold seemed to ruin the driver's LCD screen, whereby the screen would show random Chinese, Russian, Korean, and Arabic words before warming up and operating normally. Eventually, the screen quit altogether, but it was very easy to get a replacement. Other than that, it's mechanically extremely reliable, the styling keeps it relevant to today's designs, and the highway driving is impeccable. Performance is pretty mid-tier compared to BMW and Audi, but the engine doesn't have their issues. Overall, it's not a fast car, but it does inspire driving confidence when braking, even if the steering is somewhat lackluster compared to real sports cars. I take very good care of the interior, so there are no peeling issues, no warped wood, and no issues with the plastics, but the rubber seal in the moon roof has been a bit squeaky in certain temperatures, and the dealership said it would cost about $2k+ to take the sliding roof off, replace the rubber seal, and reinstall. The seats have held up very well, the alignment has never truly gone out of alignment, and the gearbox acts as if it's brand new. I do an oil and filter change every 4,000 to 6,000 miles, and I follow the regular dealer-recommended services. Mine just ticked over the 100k mile mark, and I know I'll keep it well taken care of for another 30k to 50k. I highly recommend this car; however, if you're looking for "value," please do not get this car thinking you will be able to afford it when something goes wrong. An average service will run you $250+ every 7k miles, and anything being replaced out of warranty will cost you north of $1,000.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Most reliable and usefull car I've had as a daily driver. Everything in the interior is placed where it should be found functionally. Power, while not a muscle car, is more than adequate. Gas mileage is excellent. Adjusting from Comfort to Sport make a very noticeable impact on the driving experience from gear shifting to steering...