Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
by Miasmith from cedar city
December 27, 2018
I went from owning a mini cooper to owning a Mercedes-Benz. The seats are far more comfortable and have all of the extra perks .
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Very comfortable car
by Sidney from Uxbridge,Massachusetts
November 13, 2018
Great car compared to other models and a nice sport car,excellent vehicle for family or single person,all wheels drive and economic fuel,very luxury interior and nice design out side
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 26, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
by Hurstdave2 from Windermere, fl
December 20, 2018
You can’t beat this car especially for the price! This is one Mercedes entry level but they didn’t treat it that way! Well equipped and quality that shows
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
the remote starter doesn't work
by Phillybarbo from Fall River, Ma
January 12, 2019
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Here is email I sent to Dale Harrison, General Manager: Good Afternoon All, I wanted to take a few minutes of your time to express to you the great experience I encountered on Saturday leasing my first of many mercedes I plan to lease. It started with Lynette Brown, a friend of mine who works in your Corporate office taking time to inform me of the many incentives Mercedes offer for purchase or lease. She referred me to Casey while taking time to contact her on my behalf. When I finally connected with Casey I set an appointment to see her thinking she was in sales. She was extremely helpful and made herself available to meet me Saturday at the showroom only to find out she works in Finance; but informed me she was going to get me someone to assist me and she did. My sales consultant was and is Frederick. He was such a pleasure to work with during the leasing process. My husband who is not easily impressed was very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Needless to say this was a class ???A??? experience for us both! To top it off just when I thought it could not get any better we sat down with Jeremy to discuss the maintenance packages. His presence and professionalism, along with Frederick???s is a ???Model??? many people dealing with the public face to face should duplicate. There are no words to describe the wonderful memorable experience which I will be sharing at my church openly and with other individuals I know interested in Mercedes and excellent customer service. I am sure these types of individuals are the individuals you strive toward being a part of your company. Thank you for taking time to read my email expressing my ???unforgettable experience??? at your Roswell Rd showroom. I hope you all have a wonderful afternoon! PS my daughter, age 33, was on the phone during the whole experience telling her significant other every second of the great experience from her eyes. She was thoroughly impressed as well. Which says a lot coming from a 33 year old!
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
Jordin Mendez came out on a Sunday to service my vehicle!
by Great customer from DealerRater.com
November 9, 2018
I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. RBM of Atlanta has excellent customer service in their Roadside Technician Mr. Jordin Mendez.
Great Car to Own
by Dylan from Omaha NE
January 10, 2019
This car is very fun to drive and feels very comfortable driving it. I wish it had parking sensors when you park that is my only complaint other then that it is a great car.
Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction. He exhibited patience and understanding in the decision making process. The friend who accompaned me during this process was evenly impressed with his demeanor. Mr. Bonura, thank you for your excellent service and you will be highly recommended.
The best car ever...The comfort is so amazing..
by Emendoza from Tustin
December 30, 2018
The inside has so much room. Not to mention the outside, it looks very elegant. This is a awesome car. The drive is so nice.
Don Bonura it was exceed my expectations by far . Very polite, and very friendly & very professional. I will recommend the dealer & Don Bonura to everybody.
Loving my first Benz.
by New Benz Fan from Raleigh, NC
December 2, 2018
My C Class is good looking, stylish, comfortable, and luxurious. It is a great ride and has all the new technology. I could not have made a better choice for my first Mercedes. My last 2 cars were BMWs, but this car is more luxurious and came with so much new technology as standard. I am completely happy with this car.
43 years of satified, excellent experience and service.
by Rod from DealerRater.com
October 25, 2018
Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important to "my guy", Eric.
by Shrinktogo from Tulsa, OK
November 28, 2018
This car seems to have it all. The drive and the ride is great. The interior is well designed, everything is very convenient. I particularly like the driver's seat extension. It really does make driving much more comfortable. The only thing I would change is the MBtek interior. A luxury car should come with leather seats, not some sort of vinyl.
by Jordin Mendez - Roadside Technician from Atlanta, GA
September 13, 2018
Jordin Mendez - Roadside Technician - Jordin was prompt, very courteous, very knowledge and very professional. As a result our our experience with Jordin, we will now use RBM of Atlanta to service our car in the future.
Superb Quality and Performance
by Wil1liam from Beaver Crossing, Nebraska
January 8, 2019
Build quality and reliability is exceptional. Superb all around performance with the AMG Sport Package and comfort. The E Class is the quintessential Mercedes Benz.
My sales person is Don. He is a wonderful person friendly and helpful to the professional knowledge of the answer is very comprehensive.I had some problems but he helped me patiently every time. highly recommend!!!
4matic Benz GREAT in 1st snowstorm this year!
by MamaP from Greenwich, NJ
November 21, 2018
Beautiful Benz- seems as though it is up to all challenges! and comfortable to the driver in all situations. Loving this well equipped sedan. This is my first Benz and probably not my last.
Great experience at this dealership. Definitely ask for Jeff. He was both professional and down-to-earth, willing to work with us on a great deal for our family. The buying process was quick and painless and our vehicle was gassed up and detailed. Thank you Jeff! A+
by Blee from Fremont,Ca
December 8, 2018
My favorite car I’ve ever owned, definitely worth the money. Small but powerful, luxury in a small package. I definitely would recommend to anyone looking at Mercedes
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most Impressive Car Ive Ever Owned
by dancee from STONEHAM
December 11, 2018
After looking for used All Wheel Drive sedan with style , this above all was the car. Great car ,drive, amenities, space, price and last but not least STYLE!
Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Perfect car as my first car ever
by COLLEGE student from Glendora, CA
December 27, 2018
It’s great! It has really precise break and accelerator. I really like the screen too. I also like the outer shape, and the color too. It looks a little bit ugly from the back tho.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My First Mercedes
by New Benz Owner from Baltimore, Maryland
November 19, 2018
Where do I begin? Well I was coming from driving a Infiniti Q45, which has a V8 engine. I was used to driving a big car and I actually really liked it. Unfortunately, my car was getting old and started to show signs of its declining health :-( So I knew I needed a new car and I knew I wanted an upgrade! I test drive the S-Class and the C-Class. Ultimately, I went with the C-Class because this is my first Mercedes and I was scared to just jump out there and go right to the big boy without being familiar with the maintenance and hearing everyone tell me about how expensive the maintenance is.
So far, I like the car even though I have had to go back to the dealer a few times over the past 2 weeks. I think that is the dealer's fault though. I bought a certified used car but there are issues that I think they dealer did not check before selling me the car. For instance, the Mbrace button in the car is not activated, the exterior lights on the door handles went dead on the second day. Small things but very annoying.
As I mentioned, it has only been 2 full weeks, so I am still learning the car. I am playing around with it and reading the manuals/watching the videos to learn about all the features. One thing I have to get used to is the "comfort mode". The car automatically starts up in "comfort mode" which is the mode that is designed to help save gas and be more efficient. That means the car cuts off when I stop sometimes and then starts back up when I let off the brake. It's kind of weird because 1, you can hear the turn off and start up... then there's a little lag in your take off when this happens. Benz makes it easy for you to turn this feature off with just a touch of a button though, so that's good.
Overall, I like the car and would recommend to a friend (just not the dealership I went to). I am definitely missing the size I had with my Infiniti so I will be upgrading to an S-Class when time permits.
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