I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
I had Robert as our sales person and Chris for financing. They were both very knowledgeable and answered all our questions and concerns. We will only be using this dealership for all future purchases. Great job guys!!
We are great full for Mr. Reed who took the time to gives us as much information as we needed and to make sure that we were please with his services every step of the way. His disposition , presentation And friendliness was over and beyond what we expect for my first time Experience with them. Very professional.
Rob and Chris made the entire process a breeze. With being a first time buyer, I wasn???t too sure what to expect. Rob answer all of my questions about the car I was purchasing and was very nice through the entire process. Chris ensure I received the best price and rates possible. I will definitely refer my family and friends to this dealership if they are ever in the market for a new vehicle!
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
I???d like to thank Nathan for all his Help expediting the service of my wife???s car .. he took the matter in his hand
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