Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.
I had experienced with them 5years ago, so when I got call I went with expecting. There we purchased in 2- 3hours. We could get better financing through our bank , it ended next day to compleate, while I drove the car that day. We have to solve the lost spare key problem. Otherwise I again had a good experienced with quality car. Thank You Max Madison!
WOW. Blown away as to how smooth my used car transaction went about a month ago. I traded in my beloved 2009 Chevrolet Malibu for a 2104 Fiat 500. Mike Rossatti was my awsome Sales Associate who made the deal happen. Customer satisfaction is the hallmark of a family-owned dealership, and these folks have it down. I would wholeheartedly recommend Max Madsen for new or used vehicles. Even the other staff at the dealership asked me if I wanted/needed anything. having purchased over 40 vehicles throughout my driving life, this was by far the easiest purchase ever. I wish all of the Max Madsen family much success and a wonderful holiday season!
Great place to deal with. We arrived for our appointment and our salesman greeted us at the door and had the car ready to go. Test drive was great so it came time to talk numbers.
They had a table with snacks and books for the kids so my girls sat there and ate and colored. The price negotiation was very quick. The salesman would come back quickly with counter offers and didn't play any games by making us sit there. Filling out the title paperwork was also really easy and quick. From start to finish it took 90 mins. Really a quick, smooth, pleasant experience.
I was really impressed with Webb Chevy .more so with the dealer Geleco gee Marchbanks he made my process in buying a car real easy and fun ,he not only went over all paperwork but also made sure I knew how to work everything in my car .I really appreciated especially coming all the way from Detroit .I would recommend this place and have been to everyone.
I was looking for a vehicle to purchase for my mother. After a few trips to other dealers to check out cars this was by far my best Experience! Everyone there was super friendly and Not pushy like most dealers I went to! Would definitely recommend!
Looking for a used vehicle for our daughter. We couldn't agree on price, but both the sales rep and manager were very gracious and accomodating. Didn't insult us or make us feel like we were a waste of their time, as a lot of dealers do.
Contacted the dealer thru email and phone as I have been looking for a used vehicle. The dealer responses have always been helpful, cheerful and prompt in replies to my inquiries and questions. Great customer service. I would consider them for any future purchases and would definitely recommend them to a friend.
I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
I am extremely happy, satisfied, and just excited that we finally after 3 Mitsubishi we were able to find a great dealership and a great salesman Anthony Muffoletto was by far one of the best salesman I have ever came across. Ty for making us one xxxx of a happy customer and family cause that’s how he made us feel.
Thanks to Nate and Max. This is the 3rd car I've purchased from this dealership. The first was after my return from Costa Rica, the second after my return from Indonesia, and the 3rd while getting repairs while visiting from Louisiana.
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
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