Great salesman, Paolo, and finance guy Ryan. Bought a 2019 Silverado and was very pleased with the process. Got a great truck and great price on my trade in.
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Great little car for the $$ - widely misunderstood
by NJ suburbanite from Short Hills, NJ
February 25, 2015
I've had it with 'experts' car reviews which compare all cars equally. This is especially misplaced when reviewing a 'limited purpose' vehicle such as the i-miev. The i-miev is a super cute, super cheap to buy AND run and very fun to drive vehicle. It is reasonably safe and comfortable, and extremely reliable with very little maintenance requirements. What it is not is something that can be used for a road trip or driven in snow, and it is certainly not a luxury car. Those of you old enough might compare it to the VW beetle. It's great as a 2nd car for suburbanites shuttling kids within a 10 mile radius to school and activities, or a station car, or for a college kid to have - with their parents knowing they cannot go on a road trip! For us in suburbia, we juice it up at home and use it for about 70% of our driving. It feels great to not burn gas, too - in addition to the enviro, benefits, consider that the U.S. does not import any fuel to make electricity, but imports more than half the fuel to make gasoline and diesel.
Joe the salesman was helpful on getting us in and out fast. As soon as we told him what we wanted he knew right away what car to grab and it only took one try to get it right. We knew what we wanted and he didnt try to sway us in another direction. The selection of colors and options where better than the other Mitsubishi dealer I've been to in the area. Keith the service manager was great any questions my girlfriend had he answered right away. Very professional from the sales manager (Dan S.) all the way down to the porter. If you need a car dont hesitate to stop by and see these guys they are the real deal.
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
Christian was my car dealership man and he was very funny and helpful and made sure I got everything I wanted. He stayed late hours that day so that he could make sure my car was perfect for me and I picked it up right before they closed that day and I came in that morning. It was a long process getting my first car but it was surprisingly a smooth process and I love it it was a great experience and I learned a lot. Thanks so much Christian, I love my new 2019 Mitsu Eclipse Cross.
I will be buying another
by Mikemmccune from New Britain CT
October 10, 2018
Comfortable, stylish, great in snow. Very reliable and great on gas. Third row seating with a 3 door price. Best value for the money, hands down
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Good riding vehicle for the price
by Impressed consumer from Hamburg
January 8, 2019
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
We had an excellent at the Max Madsen Aurora location! Jorge Maldonado was very thorough without being pushy. He and his manager, Anthony Lacina, worked with us on pricing, and we felt they were more than fair. We even had a very enjoyable visit with Max himself! It is no surprise that his business has been so successful!
I wanted a solid reliable car, and I got more!
by Outlander, fan from Forest Lake
January 1, 2019
I bought my Outlander after being ignored by the competitors and I am so glad that they treated me bad. I made my purchase at White Bear Mitsubishi and they have done nothing but make owning this car a dream! For the 2017 Prom season my son used my Outlander due to the blizzard that showed for the big day. He spent the day pulling his friends out of the ditch and getting them unstuck. The Outlander carried on like it didn't care about the snow at all. Forward to 2018 and we used the Outlander for backpacking, and hunting season. We were in areas that others had to be pulled out of and the Outlander walked through it again like there was no issue. This car just keeps going without any issues. currently I have 35000 miles on this car without a single issue.
Very knowledable sales team. Personably and friendly. FNI guy had a good sense of humor and seemed honest and true to his word.
Great car but trunk space is lacking
by Mom of 2 from Elkton MD
January 12, 2019
I love my Outlander sport, fits me perfect. The only thing I wish it had was more trunk space. When I purchased it I had one an infant and soon became pregnant again. Trunk space isn’t ideal for a car seat convertible stroller unless that’s the only thing you want to put in it. After both children grew up the stroller went away and then the groceries grew and again the space in the trunk lacked even more.
Working with Bridget Marley was a great experience. After a few minutes of speaking with her I was very comfortable. She was honest with me and answered all my questions. She listened to what I wanted and didn't force her opinion on me which made the car buying process so much easier. I really enjoyed her speaking to me about her first car. I would definitely recommend Max Madsen Aurora to purchase your car. In addition to Bridget, the other sales members were very nice and extremely helpful. Thank you Bridget for assisting me.
Most reliable car I've owned.
by Leo from Andover Minnesota
December 19, 2018
This vehicle runs very smooth. Comfortable seats. Sound is great. Nice sporty looking vehicle. Great on gas. Love it. Best comfortable car I've purchased by far.
We purchased a 2013 Lincoln MKS at a Great price but it did have a few issues. We had to take it to a local dealership ( we live three hours away from Aurora ) the next day to have the belt tensioner and serpentine belt replaced due to the bearings and belt making a noise. That problem can usually be masked with a little lubricant spray, might have been coincidentally too though- it was still under factory warranty too so it got fixed for free. We were also missing a letter emblem spelling "LINCOLN" that the sales person said they would order and get us right away- 7 weeks later- no emblem. But I did get an email from the one of the managers asking how I was enjoying the car and if there was anything else they could do for me. I sent an email back asking about my emblem and they explained that the sales person that I had was no longer working there and they would get me one ASAP. And they did a fantastic job of making sure I got it this time. Overall a good dealership.
very nice ,
by toad from Elk Creek
December 19, 2018
very nice car , this car lacks storage in dash , and cockpit area , other than that all is good with this car .
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
Mike in sales was a pleasure to work with. He had the vehicle I purchased ready for inspection in their indoor showroom. The attention to detail of the vehicle and the process of the purchase was outstanding in caring for the customer, which in turn made for a great experience.
Reliable but could be better
by NewChevGuy from Fairview,Alberta
January 11, 2019
This car is perfect for your daily commute since its cheap on gas. I just struggled during the winters because of it being low and FWD
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Not reliable when traveling lo g distance
by Joyce j from Fort Worth Texas
November 25, 2018
Car is not dependable when driving long distance it loses it loses power every time I tried to take a trip i would lose power and when i would.check the car the oil was very low
The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto.
You Cannot Beat the Cost of Operation!
by Emily from Austin, TX
May 16, 2018
It's got a unique look, to be sure. It may not have a ton of horsepower but it can GO from a dead stop faster than almost any car around you. It's small size makes it a perfect city car, and if you need something reliable and inexpensive for commuting you really can't beat it: I spent at or under $20 a month to charge this car at home. For maintenance: no oil changes, just routine tire pressure checks. Even inspections are cheaper without any emissions to check! Bottom line, this is a fantastic budget vehicle and definitely eye-catching.
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
First Mitusbishi I've Owed
by Sriv915 from Merrick, NY
November 12, 2018
This car is awesome. Very comfortable to drive and does well on gas mileage. It seats 7 but isn't a big car like some others. I am very pleased.
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