Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
I got my new car almost a year ago at McGrath Nissan in Elgin. EVERYONE at the dealership was knowledgeable about their cars and ALL were very kind and professional. They worked with me to get the best deal that worked for me. I have had great service every time I go there. I go there often because they give free car washes when you buy a car from them and I am a really regular customer for that besides my regular check ups for my car. NO ONE in the service department have ever made me feel like I am being a bother when I come in for my car wash. This dealership has their act together and they know how to treat a customer. I would recommend this dealership to anyone looking for a car and I have done so.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom.
I had a wonderful experience at M'Lady Nissan. sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different options. Such a Great care was taken in showing the vehicles and was never forced us. I live in Wheeling so we went through at least 4 nissan dealers near to my house, even though M'Lady dealership is 25 miles away from my house. They gave us great price and great customer service, This is the reason why we end up buying from M'Lady. I would like to mention be aware of false advertisement online from other dealers, We went to few dealers with the online price and they said we are not qualified for that online price. Such a waste of our time with other dealers. But great thing with M'Lady they agreed with us online offer. Everyone there was very nice and answered all our questions . And also special thanks to Bryan Finance director, who helped us financing and sealed the deal without any trouble , overall great attitude. Overall, very pleasant experience and I would highly recommend and No other nissan dealers can beat M'Lady nissan price. They do business in a honest way not like other nissan dealers. So anyone planning to buy nissan please visit M'Lady Nissan , trust me you will save a lot of money. Once again Thank you Johnathan, Bryan,Scott and everyone over there.
Had a very pleasant experience when dealing with Jay Alvarez when purchasing my husbands new car. He kept asking what we were looking to accomplish during the visit and by the time we left we had done what we stepped foot in the door to do.
Jay was very knowledgeable about the brand and sold it well. Nissan and M'Lady is lucky to have him on their team. While I am not ready to switch over from Jeep, if I do, I will be going to Jay again. We are very happy with the Altima so far too.
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
My salesman was very helpful. He put himself out to get me the best deal he could possibly give to me. Even after the purchase he followed up to make sure I was satisfied with my purchase. When I came back 6 months later to get an oil change the service people took good care of me and my car. Thank you Sergae and Chai.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
I've been a customer at Continental Nissan for over six years and just leased my third vehicle from this particular location. If you ever decide to get a vehicle here, I would highly recommend the person who assisted me in choosing the best deal - Thank you Alex and Tim
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