I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Excellent customer Service! Great experience Staff really takes care of their customers and provides great service ! I have purchased multiple Vehicles in the past from here and will continue in the future
Christain was informative, professional and so nice. He was great to work with and made the process very easy. Matthew made the finance process painless and comfortable. Thanks to both of you for making my experience really great! I am thrilled for my new car!
Loved it so much I bought a RAM and JEEP within 30 days!!!!
by hendeje1 from DealerRater.com
August 31, 2018
This team has it right. I hate buying cars and I was reminded of it again recently until I found North Olmsted Chrysler Jeep Dodge Ram. I had been shopping various brands and locations to find someone who made this experience personal, efficient, staying custom orientated while keeping my budget in mind. Lucky for us we met Todd! He was right on with helping me finding the RAM truck I wanted. Their inventory is huge do not be fooled my the smaller lot they have at least 2 overflow lots. They also have the best prices compared to other surrounding dealerships. At one point I asked him to bring me over a truck that was outside my budget he did and tried to steer me into the truck that was in my budget, yes you heard me right he did not try to put me in the higher priced truck. Side note I left with the dream truck and higher priced, totally my choice. Then comes finance the dreaded paperwork in the back of my mind I was thinking this is where it is going to suck. I was wrong Walter was very quick and knowledgeable. I spent less then 20 minutes doing paperwork. Amazing..... Fast forward my daughter turns 16 so last weekend I decided to buy her a car guess where we go, you got it Todd. I left with a new JEEP Compass. I would have never returned or even considered buying another car in less than 30 days without the amazing customer service I received a few weeks before. Service department was great too. We heard squeaking from our truck so while shopping for a new Jeep we took the truck to service and they fit us right in fixed the problem with no delays. Who does that on a Saturday I thought for sure I would be making an appointment. Amazing talking to Mike, super friendly and not a robot personality that I am used to at other places. Thank you for everything Team. You have a new loyalty customer, you have returned my faith into the car dealership world!
This dealership has been nothing but good to me. I have leased two different Jeeps- a 2016 Cherokke and now a 2018 Compass. Chris Weber was my salesman both times and he was nothing short of amazing. He has made the process of getting into a new car as easy as can be. I will definitely be a returning customer in the future.
I drove seven hours to purchase a 2018 Chrysler 300 Limited AWD from these most delightful professionals. Chris and Walter were exceptional professionals who demonstrated customer service with remarkable excellence. - My wife and I are basking in the joys and delights of our luxury car. - Thank you Chris and North Olmsted Chrysler Dealership.
Have been doing business with Ganley Village for 18 years and always a pleasurable experience. Don Weiland is a great sales rep. to work with and follows up on any questions or concerns. My wife and I will continue to use them for our future auto purchases.
They were able to get my car serviced within a day for my engine! I didn???t even get my car there! The dealership where I bought my car was going to be over 2 weeks! This engine failure needed fix right away or the damage should have been extensive!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.