Used 2020 RAM 1500 for Sale in Baltimore, MD

I came in for service which was done very well and left with a new truck. So I experienced both service and sales in the same day. Great experience.

Salesman very nice went above and beyond answered all my questions

I recently purchased a Ram 1500 with Good Brothers Dodge and had a great experience. Gerry Good III was open, honest, and transparent the entire time. I initially submitted my information online, and Gerry contacted me the next morning. He answered all my questions over the phone, even discussed price and rebates, which I really appreciated since most dealers won't talk price over the phone. Gerry accommodated my schedule for a test drive as well. Gerry was not pushy at all, and understood when I needed time to think it over. I also worked with Jack Hart, who understood my budget and price point. Jack even worked to get me more for my trade-in. Once I got the price I needed (which was less than anywhere else) Jack made the paperwork process quick and straightforward. Gerry and Jack answered all my finance questions, and accommodated my request for additional information. I am very pleased with my purchase and would highly recommend Good Brothers Dodge!

I recently purchased a 2016 Ram 1500 Big Horn 4x4 from Premier Cape Cod. Right from the beginning, it was such an easy and pleasurable experience. My sales consultant was Mike Del Buono. I simply told him what I was looking for in a truck, and he delivered. At no time did I feel pressure of any kind. Mike's main concern was that I get the vehicle I wanted and that I would be pleased with the purchase. Working with Mike was completely opposite some of the horror stories you hear about over zealous sales consultants just trying to make the sale. Mike was simply fantastic. The next person I met was Andrew Dent who went over the financial part of my purchase that had been promised to me by Mike. There were no surprises, which was huge! Andrew was so easy to talk with. He offered me certain enhancements for me to purchase, but again absolutely no pressure to buy anything. I did purchase one of the options, but I felt it was me making the purchase and not forced upon me. Andrew was a delight! Finally, I met Golf Pengthong, who spent almost a half hour with me showing me all the bells and whistles which my new vehicle offered. He also gave me a website which showed me further information on my new Ram, and that if I had any questions just give him a call. I would recommend Premier Cape Cod to anyone in the market for a new/used vehicle. They will deliver what you're looking for and it will be an enjoyable experience. Their goal is to make you a happy customer! One last thing: The dealership is immaculate! These people know what they're doing!

Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat!

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Great service! My husband and I drove over 5 hours recently to come look at a 2016 GMC Sierra. We were not disappointed. We had a few requests that they were able to accommodate and work in the deal with us. They were respectful of our time and the process went very smoothly and quickly. We were very pleased with the customer service we received from everyone that helped us especially Christian. Thanks so much we love our new truck!

Your pricing at Van Horn Chevrolet in Plymouth looks to me like you are fairer than most. Although I did not buy at Van Horn, I was given personal attention and treated professionally even though there were other customers on a busy day. Thanks for the time and efforts.

Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!

If anyone has left a bad review, they are mistaken! I was met on 9/7/2017 in the HOT Florida heat by Josh "The Journey" Johnson. After visiting many dealerships that day, Josh was the only sales professionals that met me the moment that I arrived on the HOT asphalt. I told Josh that I would return on 8/9/2017 with my wife to look at Jeep Wranglers. My wife and I were originally interested in purchasing a Jeep Wrangler that was primarily going to be driven by her. She test drove a Wrangler and stated that she couldn't see driving the Jeep everyday back and forth to work. Telling Josh of the change in vehicles. He was excited to hear that we were also interested in the Dodge Journey. Josh said when he began this was the only vehicle that he could sell to customers and he know virtually everything about them, hence the name Josh "The Journey" Johnson. (Hope you like it!) Seeing the excitement in Josh's face. I gave him the opportunity to impress my wife and I. Well, what can I say!! We are happy and proud owners of a 2017 Dodge Journey!! Josh knew his stuff about this vehicle and showed all the bells and whistles that the Journey had to offer. The story does not end there and may get a bit weird from here. I ran into the Financial Service writer "Al" in the bathroom and he began telling jokes while I wore my NY Giants hat. The comedy continued while finishing up the paperwork for our new vehicle. The staff, facility, and the people at Lakeland Dodge JEEP Chrysler are a great group and want to make you happy, comfortable, and pleased with the vehicle that you are purchasing. Josh stopped many times during the process and of looking and test driving making sure that as we continued this was the vehicle that fit our needs. Well Josh!! We are happy that we got a brand new vehicle and will send as many people your way!! As for AL, enjoy your trip to Denver and I will also send people your way!! Thanks Again!! And PEOPLE!! Ask for JJJ (Josh "The Journey" Johnson) and tell him Chuck sent you!! As I side note!! I do not work for any car dealerships.. Just wanted a nice, safe, affordable, and spacious vehicle for my wife to purchase!!

After many hours searching for a regular cab, short box truck with minimal rust and mileage that was in my price range I found it at Woody's. Being 715 miles away made it a daunting task but Scoop and the Sarah's in F&I made it an easy, pleasant and rewarding experience! Scoop was very accommodating in getting it to a local mechanic (Jerry) who gave me a great deal on a very thorough inspection so I knew exactly what I was getting once it arrived. The paperwork was managed well by the dealership and the whole thing went off without a hitch and I was truly "wowed" by the experience! Thank you all!

On 03/24/17 our Sales associate Jean Carchi greeted us very quickly and was absolutely phenomenal during the entire purchase of our vehicle. He got us a good price on our trade in as well. We would definitely purchase another vehicle with him.

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

They have a great selection of cars at good prices. All the salesmen seemed genuine without being overly pushy. They seem concerned with relationships more than sales.

courtesy and honesty concerning repair needed, kept posted on repair timeline, and cost quote before repairs done, as well as timely repair.

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.