Used 2019 Subaru Crosstrek for Sale in Danvers, MA

I purchased a Forester in RI after an exhaustive study of reviews on the "best snow cars". I was initially shocked by the maintenance cost and disappointed in the quality of service I was receiving. I was let down by 2 dealerships before deciding to become an educated consumer. I read many online reviews before scheduling the next big service appointment even though I was concerned that reviews can be skewed or unreliable. Two dealership service departments in MA, NH, RI climbed to the top of my review scale. AutoFair ranked No 1 and Patrick No 2 when I filtered online reviews through my own quality criteria and weight factors... (Yes... I'm an engineer with 35 years of service). Once my first visit at AutoFair was completed, I revisited my review table (Pugh Matrix) and AutoFair has climbed even higher. I do not want to mislead anyone about cost, though. Pricing was NOT one of my evaluation criteria because I have resigned to the fact that Subaru service prices sizzle everywhere. I will also caution that techs can be absent-minded or "miss a spot" under pressure, like everyone else. In this case, the mishap was that I was pulled over by a cop outside the dealership because I was driving away on a flat tire (nobody noticed it while replacing 4 brakes and rotors). Please feel free to ask "how many engineers does it take..." because I was equally guilty. How silly of me to drive away, turn on the radio, and drown out the thumping noise of a flat tire. Most importantly: The front desk managers, as well as the techs were courteous and personable. Being too old and impatient to stay seated for long, I paced back and forth (like an expectant father in a waiting room) in front of the service desk watching the maintenance process through the glass wall. I was often in the way but nobody lost their patience or their smile. OK... maybe a salesman pointed me twice to the coffee machine in the waiting room. Neither the mechanics nor the managers tried to sell unnecessary work to me. I was extremely happy NOT to get a lecture on "recommended" service or materials intended to inflate bills. I showed up 95 minutes before my appointment time, and nobody tried to "correct me" or to protest that I was messing up their scheduling software. Even though they respected customers with earlier appointment times, they also drove mine in a bay and a mechanic who was winterizing cars also found time to make progress on mine. At the end, I left 60 minutes earlier than expected. I can testify that my experience was great and that I look forward to socializing again with the two coordinators and the mechanic I met. Nice people that treat customers with respect. I am going back, and I have already pre-paid for a package of 4 oil changes through their Service Rewards Program.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

Today my husband Frank and I visited North Shore Mazda specifically to see and test drive their White 2015 Mazda CX-9. We were paired up with Product Consultant Zoe Ventre. She was extremely professional, knowledgeable and friendly. We had great conversations about cars and so much more, including Newport, RI where we drove up from. Zoe took us on test drives of both the 2018 CX-5 and 2018 CX-9 so we could get a feel for those cars as well. The 2018 models do have a much more solid feel than the 2015. I did tell Zoe we were also looking at a 2017 CX-9 with low miles and she let us know not much had changed on the models from 2017 to 2018. Even though we so wanted to give Zoe our business I do think we will be buying the 2017 model from another dealer. We will treat Zoe to dinner when she decides to visit Newport again and we will join her at Pour Judgement.

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

I just recently bought a 2016 Honda civic in the car buying experience was amazing . I was receiving world-class treatment and my sales consultant listened to everything I was saying and made sure I got the best car that fits my needs as my first car

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

Had appointment for 4:30pm but due to getting off late from work I had to call (@4:34!) and asked if I can reschedule it for later as I am obviously late, they helped me reschedule for 5:15pm same day! I have bad experiences before at other service centers where you are 3mins late and they cancel the appointment saying you should have called you were going to be late, we didn’t received any call so we took a walk in!!! Anyways, Toyota of Nashua gave great service with good customer service, facilities and cleanliness.

This is a wonderful little car. It seems to have a little more space than a regular small car hatchback. The ride is great, one of the best riding cars I've ever drove. I was concerned with it being AWD it would not get that great gas mileage in the real world, but is adequate in mixed city/hwy driving and excellent if you drive hwy a lot. The power is adequate, it does take a little bit to get use to the throttle response - you can snap your neck if you get on the pedal too much from starts - easy on the gas and it is very smooth. It takes mountain roads effortlessly - drove up a steep North Georgia mountain and it was a goat, just kept going and never under any stress. Haven't taken it off road, but Subarus I've heard do quite well off road. This is a great little car and perfect for smaller families or young folks who want something functional as well as something a little different from a regular sedan/hatch/suv - Subaru is a bit in their own category of car type.

Clay Subaru (and Val in particular) made my car buying experience as easy and enjoyable as I could have ever imagined it would be. I was greated immediately when I walked through the door and was helped every step of the way. Val knew the answers to every question I had and even the ones I didn't. He showed me the 3 Crosstreks I was interested in inside and out and gave me the 101 on Subaru ownership. Once I picked the one I was going to buy, Val made the remaining, sometimes boring parts of the car buying process very easy and pain free. I was in and out without issue and the car was ready in perfect condition right when they said it was supposed to be. Overall I was very happy with Val as a salesman, and Clay Subaru as a whole. I would recommend Clay Subaru to anyone who wants a great car and an easy car-buying experience!

The Crosstrek has everything I need! I did splurge for the bells and whistles, but still remained in my budget. The CVT transmission is super smooth, haven't noticed a huge difference coming from a 2003 Subaru Outback. The eyesight feature is definitely helpful (and is included in base models), and my Google Pixel connected to the car without any problems. My first brand new car and I couldn't be happier!

After a bad/weird experience at Cityside Subaru in Belmont--where we could not get actual numbers and they were blatantly condescending about our budget--the team at Clay helped us to easily secure a 2018 CrossTrek for our desired price. It was so easy, because one of their online sales associates, Allison Lejeune, was willing to send ACTUAL quotes with the numbers broken down and we negotiated over email before coming to the store and got a great deal ahead of time thanks to their sales manager Keith Miranda. This is KEY! No one seems to give real numbers and they wait for you to low ball, play, and go back and forth but still screw you over. When we arrived with the online deal, salesman Will Krasinki swiftly helped us to secure the deal that was already negotiated, so there were no games and no take-backs. The good times kept rolling on Sunday when we went in to sign all of the paperwork with Joseph Allain, who was incredibly knowledgeable and data-driven. He helped us to understand all of the variables and did not over-push add-ons, which is actually our style: we are more willing to sign up for extra programs etc if it is explained logically and not pushed. He hooked us up with the Luxcare for free. He worked swiftly but was very patient and elaborated clearly when we asked him to. We are so delighted to pick up our CrossTrek tomorrow, they beat Cityside and Ira and were pleasant and transparent along the way. We're excited to be in the Subaru family :) Thanks guys!

It drives really well on wet highways. Plenty of zip. Comfortable car to sit in. Not too many whistles and bells, which is fine with me.

We knew our current vehicle was standing on its last legs so we have been contemplating what our next step was. We needed something reliable & cheap. Knowing Honda???s reputation we stopped in to see what deals they had for accords. I also needed to test drive one since I haven???t driven a sedan in 10 years. Our sales person, Amber, was amazing! I was surprised to see a women greet us at the door! This has never happened! However, she was so knowledgeable & attentive during the entire process! She was also easy to chat with during slow moments. She went over every option the Accord had (which was everything!) Overall, this has been the smoothest transaction I???ve ever had in 14 years of getting cars. I???ve always left feeling like I lost in some sort of way. But we came to a deal quick and worked for everyone!

Love the vehicle. Traded my 2011, F-150 in on a new Crosstrek. I drive a lot, spending about 400 dollars a month of fuel alone.... Thinking my gas bill will be about 1/2 of what I was spending, putting that towards the new Crosstrek, my monthly out of pocket, additional expense, will only be about 200 bucks... I love the vehicle, all the new technology is just fantastic, it takes some getting used to, the beeping when go outside of your lane or if you have it set, it will steer you back in your lane....just love it.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Comfortable small vehicle. Perfect for getting around town and doing chores. Easy to drive and good mileage. Comfortable feel and easy to handle. All the technology anyone would desire. All the safety signals necessary to keep you safe. Plenty of room for passengers in the rear se at. Good truck room. Plus Apple Car Play.

Love it! Better than my earlier Impreza. Has all the great safety features. Nice design inside and out, spacious luggage area, good visibility, good electronics, etc.

Dealership is well organized and staffed. Service representative exceeded my expectations in communications and service Liason skills and knowledge (Will). Service performed was extensive-all necessary- vehicle seems to run like new. In the event I have any follow on or subsequent concerns or issues I’m confident that they will be professionally addressed and corrected as necessary.

Very practical! Needs more power. Ergonomically correct which isn't the norm with a lot of cars today. Everything in the infotainment system works seemless. I would highly recommend this car.

After a couple of lousy experiences with Subaru dealers in the Metro Boston area I drove 50 minutes to Autofair and after some some reasonable time of negotiation purchased an Outback from them. I worked with Serg O and Tony N and found them to be good to deal with. I did quite a lot of research in the lead up to buying the car and spoke with eight dealerships. I was happy with the price and have so far been impressed with Serg's post sale follow up. Autofair are well worth the drive from Boston to the 'frozen north':-)

It meets our needs for both country and city driving. There is plenty of room for the mass of belongings we carry back and forth and it came with a roof rack which could expand what we can carry if necessary.

I was in contact with 7 Subaru dealers. 3 dealers agreed with my offer, without a remote starter ($450 option). Not only did Autofair say yes, but they installed it the same day on the car that I wanted. Alvin, the sales rep, was very knowledgeable and helpful about my Outback Limited purchase. His manager, Roscoe, was instrumental in negotiating the final deal. I am very excited about this beautiful, loaded, brand new Outback!

This is our 7th Subaru and the 3rd Crosstrek, we've had a 2013 XV Crosstrek Limited 2015 XV Crosstrek Special edition and now 2019 Crosstrek Limited. What a difference much better ride quality, better interior and exterior quality, stiffer ride, much better technology, great upgrade overall, really nice ride, love everything it comes with, better steering responsive headlights then our 2017 XT Touring they kinda faster responding to the steering, better eyesight response as well when changing lanes, trully love it!

We really enjoyed our purchasing experience at Prime Subaru in Hudson NH. Our sales representative, Gary, was very knowledged with the vehicle we were interested in and attentive to our wants and needs. What was most important to my husband and I was that we receive a fair deal for our trade in and we drove home in our new vehicle confident that we did indeed achieve this at Prime Subaru. My husband and I highly recommend this dealership; we sing praises loudly indeed 👍 Our toddler couldn't be more thrilled with "her new car" 👍👍 This dealership is toddler approved LOL

Meets all my needs. Love the color (ORANGE). Ride is very smooth. Sound system is great. Trunk space is adaquate. What more can I say.

before I purchased my crosstrek, I researched several models and prices. I searched high and low for a dealership that would provide me with personal experience without ripping me off or treating me like just another customer. I was told by several other dealerships that my cost would be $3000 more and it would be 10 weeks to get the color that I wanted. Not to mention, some other places were very rude. When I came to Clay Subaru, I was immediately treated respectfully and I felt important to every single person there. Franco has a very down-to-earth personality and kept me updated each step of the way. Within a week, he secured the exact model and color that I was looking for. He was just excited about finding it as I was. A couple days later, I drove off the lot with my beautiful new car and saved a money. I would definitely go back to Clay Subaru and will continue to recommend prospective Subaru owners to go there first. Thank you so much for a wonderful experience. 10 Stars!

I did it I switched from being a life long Chevy driver to a beautiful new Subaru. I couldn't be happier. Wonderful vehicle. I am in love.

I purchased a Forester in RI after an exhaustive study of reviews on the "best snow cars". I was initially shocked by the maintenance cost and disappointed in the quality of service I was receiving. I was let down by 2 dealerships before deciding to become an educated consumer. I read many online reviews before scheduling the next big service appointment even though I was concerned that reviews can be skewed or unreliable. Two dealership service departments in MA, NH, RI climbed to the top of my review scale. AutoFair ranked No 1 and Patrick No 2 when I filtered online reviews through my own quality criteria and weight factors... (Yes... I'm an engineer with 35 years of service). Once my first visit at AutoFair was completed, I revisited my review table (Pugh Matrix) and AutoFair has climbed even higher. I do not want to mislead anyone about cost, though. Pricing was NOT one of my evaluation criteria because I have resigned to the fact that Subaru service prices sizzle everywhere. I will also caution that techs can be absent-minded or "miss a spot" under pressure, like everyone else. In this case, the mishap was that I was pulled over by a cop outside the dealership because I was driving away on a flat tire (nobody noticed it while replacing 4 brakes and rotors). Please feel free to ask "how many engineers does it take..." because I was equally guilty. How silly of me to drive away, turn on the radio, and drown out the thumping noise of a flat tire. Most importantly: The front desk managers, as well as the techs were courteous and personable. Being too old and impatient to stay seated for long, I paced back and forth (like an expectant father in a waiting room) in front of the service desk watching the maintenance process through the glass wall. I was often in the way but nobody lost their patience or their smile. OK... maybe a salesman pointed me twice to the coffee machine in the waiting room. Neither the mechanics nor the managers tried to sell unnecessary work to me. I was extremely happy NOT to get a lecture on "recommended" service or materials intended to inflate bills. I showed up 95 minutes before my appointment time, and nobody tried to "correct me" or to protest that I was messing up their scheduling software. Even though they respected customers with earlier appointment times, they also drove mine in a bay and a mechanic who was winterizing cars also found time to make progress on mine. At the end, I left 60 minutes earlier than expected. I can testify that my experience was great and that I look forward to socializing again with the two coordinators and the mechanic I met. Nice people that treat customers with respect. I am going back, and I have already pre-paid for a package of 4 oil changes through their Service Rewards Program.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

I can't praise the sales and finance team at this dealership enough. I knew what I wanted and what I was willing to pay before I set foot in any dealerships. At Subaru of Belmont I got sweet-talked and manipulated by a salesman who thought he could take me for a ride. I promptly left and never returned. By contrast, Ken Bettano, the Sales Manager at Subaru of Wakefield took me seriously from the moment he shook my hand. I told him what I wanted and didn't want and that I had compared prices through various online car marketplaces for the region. He asked some pointed questions, checked his inventory, and then made me a deal I couldn't refuse on a 2017 Crosstrek. No nonsense. No condescension. I took the vehicle for a test drive with my salesman, Nelson Molina, who was patient, polite and charming. Nelson handled the rest of the sale with great efficiency and good humor--and we definitely tried his patience by having him stay beyond the store's closing for which I am very sorry but most grateful! I went in at the end of the day on Sunday and had my new car by the next afternoon. If buying a car was this easy and painless I might not wait nearly 18 years before I do it again! I wholeheartedly recommend this dealership!

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

I would give 10 stars if I could! But 5 stars across the board easily! I was looking all over for the perfect vehicle for me, and was about to give up hope until I came across the Exeter Subaru website! Not only was the website easy to access, the prices were the best around! I inquired in and started working with Jessica Taft in the internet sales department, and she was absolutely wonderful and pleasant throughout the whole process. I had requested everything be done beforehand, as I would be making an hour plus drive. I had never even test drove a Subaru, nevermind owned one, but if it worked out. It was meant to be, right? So I was a complete pain in the a$$, yet Jessica was always so nice! Everything worked out and I was on my way to Exeter Subaru to pick up my new ride. As I walked in, I was greeted at the door by a very polite, nice and funny salesman, Zach Hawkins. He was such a pleasure to work with! He made the whole process such a breeze. We were offered some refreshments and everyone who walked by greeted us with a smile! No pressure, no troubles and got us in and out in an efficient and timely manner! The car I came in on was ready to go for a test drive and when we got back, we did the paperwork, Zach got the vehicle ready and we were out of there in no time happy as can be!!! Huge thank you to Jessica and Zach and everyone else involved that made this experience so great! I will for sure be back and you have earned a customer for life! I absolutely love my brand new 2017 manual Subaru Impreza, by the way! :)

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

When I arrived at the dealership I noticed they were busy and did not know where to begin. I was greeted by Mark who gave us a realistic time frame to be seen, 45 minutes. The manager Dan checked in on us. Mark actually was the salesman to help us, it was worth the wait. He knew the Forester lineup and was able to ascertain which model would be the best for us. He listened to our concerns and why the Forester might be better for us than the RAV 4. With other customers staring at us waiting to be helped Mark never took his attention off us despite letting him know we would be buying before the winter. When it comes time after revisiting each of the dealers and choosing which car we will lease, we will give Mark the opportunity to earn our business.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.