The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
I have been dealing with Bianchi Honda for over 40 years. I have just purchased my 6th Honda and it was like all of the other times. Effortless and no drama. I have bought my second Odessey from Daniel Milhisler and it is always a pleasure to do business with hihm. Always professional and he knows his product. Dan is always available to answer any questions I might have about how to use some of the gadgets on the vehicle. He is available for this anytime in the life cycle of the van. Over the many years of dealing with Bianchi I have dealt with most of the different departments. From Sales to Service you can tell that Jason has instilled his customer care attitude throughout his organization. I have had many dealings with the service department over the years and Phil Pinyok has done a great job taking care of Bianchi customers service needs. I have never left Bianchi's not feeling satisfied that my needs were met. The quality of the Honda vehicles matched with the honest customer appreciation shown by the entire staff make it the reason that I don't go elsewhere for my transportation needs. To Jason and the entire Bianchi staff: "Keep up the good work and thank you".
This process went as smoothly as possible. From the time we enter the building and the time we left with our new car was handled in the most professional way possible. Thanks to the team at Morganton Honda for this great experience
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
I found a car online and feel in love. They held it until I could get there. It was in perfect condition. It was my first time buying a car and they made the process so easy. Super nice cars for a great price and amazing customer service.
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
My car has a recall, itissoftwareupdate, Iwan came to me quickly, tells me the details including schedule, after the job done, the car get cleaned up, he also follow up and see if anything wrong, good job!
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