A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
Great value car for my college graduating son.
by OlDocJeff from Osawatomie, KS
November 19, 2018
Great value. Good mileage. Stylish. . .and its a Subaru! Our last 2001 Impress lasted 3 times longer than I expected so hoping to get same use out of this one.
Awesome coz service was fast and the agent was very nice and accomodating.
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Best all around car money can buy
by CV303 from Western NY
October 28, 2018
It does everything and is super fun to drive. Very reliable and great in all weather. Spacious as well. Would buy over and over again.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
by rdnckasian from Denver, CO
August 10, 2018
I have owned this car for almost 4 years now and love it. I'm almost six feet tall and I fit comfortably inside it though if someone is behind me they may be a bit scrunched up. If you're a smaller person you'll have no problem fitting into one of these. Car handles great, the AWD is great for Colorado Winter Driving. Never had a problem there. Only minor complaint is that I can't see the end of the hood so I've hit a couple of curbs in my time. With it being smaller and shorter than the outback, the hatchback version is great for getting around some of the narrow streets here in Denver and the car can fit a surprising amount inside of it. Would highly recommend the vehicle.
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value.
Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car.
I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
So far so good, only own this for 5 days.
by SuzyQ from Bayside, NY
January 24, 2019
So far so good I haven't had it long enough to say. Only 5 days.
Drives great still getting to know all the bells and whistles.
Tried to find a used HR-V but unfortunately Shift is only in the Bay Area. Just too far to go to buy a car. Too many obstacles to work with. They were very helpful in trying to make it work.
Fun reliable car great for all weather seasons.
by Kyle from Groton, CT
January 27, 2019
This car is fun to drive being a manual transmission with plenty of torque. Super reliable in all weather conditions. Fun to visually mod with tints and rally car features. It is very safe and looks great. I own this car currently and love it so much.
Best way to buy a vehicle. Better value for the price than dealers and no games.
Great car, very reliable, funky systems
by clriddle from clriddle
January 11, 2019
I absolutely love my 2015 Impreza, it's extremely reliable in all types of weather thanks to its AWD system. I've never had any issues with performance or with its comfort. My one issue is slight and more surface related, but the screen and the operating system is very wonky. Their standard Starlink system doesn't work very well in this model, although I believe they did a lot to improve it in later models. Small complaint, but otherwise I've thoroughly enjoyed my car and would recommend it to anyone.
They were great and very helpful. I would visit them again incase if I need to buy car again.
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
Friendly staff members, repairs were made, I am pleased.
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
Such a great buying experience! I'd been car shopping for a few weeks, and not only did this dealership have the exact car I'd been looking for, I received such kindness, patience and positivity from each of the associates I encountered. Pretty rare for a car dealership, in my opinion (and experience!) There were a couple discrepancies between the 150-pt inspection and what was actually on the car, but the team was quick to fix those issues. Overall, I am very please!
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
My first test drive experience with Shift has been amazing, specifically with Jason Osteen. He was very upfront with the car, and answered every question I had with clarity. I would like to commend the non-pushy nature of Shift enthusiasts, allowing me to make a buying decision without unnecessary pressure.
The Shift website is very user friendly, which includes access to an extensive 200 point inspection, including the Carfax history of the car.
Overall the service has been excellent.
Great Dependable Basic Wagon
by Petey from Stamford, CT
October 18, 2018
This was the first car I bought for my self. I did not put many miles on it but I loved driving it and it was very functional. I did end up having two issues, one being the head gaskets and the other was the drive shaft which failed at the end of my ownership. I owned it for 8 years but it was 12 years old at the end. Its a practical car that will get you from A-B and will last if you take car of the maintenance.
Arranged a meeting date with internet salesman, Henry Pun. Arrived, he greeted me, showed me the vehicles interested in. Let me test drive at my leisure. Arranged excellent financing for me, stood by internet sales price, no tricks or gimmicks. Listened to my desires, not the dealer. Very efficient, friendly and customer oriented. John in financing was excellent to deal with as well. Overall, a painless experience. Would recommend to anyone.
Subaru Makes A Solid Vehicle
by Denver2019 from Aurora, CO
January 6, 2019
This car meets all of my needs. I especially love the way it handles on the highway. It drives smoothly and is quiet. I love the Starlink system that links to my iPhone. For the value I feel that you get a solid and reliable car.
It's fine. I like the heated seats. But not enough pickup and there's persistent issues with rattling noises in the car. My 1997 Honda was not this bad! It handles well in the snow. It's reliable so far. But I wish I hadn't bought it.
No pressure sales team who were very helpful with all the questions that go along with buying a pre-owned vehicle. The sales manager Mike gave us a great deal and took care of any issues we found with the vehicle.
by tara12928 from burnham maine
December 8, 2018
Drives nice but, would like more options. It would be nice to have more power options. It would be nice for the car to have a sun roof and electric seats.
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
It was fairly painless, and I felt like the sales team worked with me to find a deal that made sense within my stated parameters.
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
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