My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
I brought my Outback in for a couple things and I was thrilled with the service. Remote starter fobs were fixed, cabin filter replaced and mouldings around the wheel wells are on order. The last item is promised under warranty even though my car is 36,000 miles and 14 months PAST the warranty period! Wow! Not only that I received an email with a link to a video showing the mechanic measuring tire tread depth and pointing out things under the car, like tie rods, that are in good shape. He gave the underside a clean bill of health.
Great service. My tire needed replacing and reps were concerned about me driving on the spare. They offered me a loaner car if they could not find me a tire. It turned out another dealership had a tire. They drove to the other dealership to pick up the tire I needed, and was able to install it in just a few hours. It is nice to know that Morrie’s Subaru was concerned about my safety and not just the bottom line.
First time in 10 yrs that I’ve enjoyed buying a car! Anthony and Tina were great finding me the car I wanted. Mario in finance was also great. I highly recommend going here if you’re looking for a Subaru. Professional, patience, knowledgeable and kind.
A great sales person is one who listens, takes mental notes of the customer's needs and wants and suggests options with no pressure. This is what Tony did for me and I am very grateful for it! I appreciate his patience with me, as this was a big decision for me. He has extended his services by inviting me to call if I have any questions or concerns about the car after the purchase. This was very comforting. Tony is definitely the one I will refer my friends and family to when they need to buy a car.
From check-in to check-out, the staff was friendly, courteous, and knowledgeable. I was in on Saturday and everyone was very busy, but managing to go about their business in a pleasant and professional manner. An excellent group of men and women that take their job seriously and go the extra distance to offer help and assistance each and every time.
I bought a 2014 Subaru Outback from Dave Lavange. He was extremely helpful and did not pressure me at all. I love my new car so much!
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