Used Subaru cars for sale in Buffalo Grove, IL

Cesar was a knowledgeable and great salesman!!!! Made the process so easy!!!!

Great car but excessive tones/beeps/alarms/etc. Jolting. You think something is wrong with the car. Especially the seat belt one—SCREAMS at you. Creates stupid drivers who rely on all these warnings.

Outstanding service department! Knowledgeable staff, technicians, and facility is spotless. The service representatives are very conscious of our wait time, keep us up to date on progress, and always provide a detailed recap of services performed. We could not be happier with Napleton's Palatine Subaru Dealership and Service Department!

2022 Outback XT Likes: Easy cruise control setting. Push steering wheel mounted tiny lever up or down...easy 5mph adjustment. Turbo gives good acceleration. 26mpg + overall. Easy steering wheel heater on/off. Blind Spot Monitor..Large, inside of side mirrors very visible. Nice interior...great fit and finish..classy. Comfy seats. Easy drop down passenger seats from opened rear hatch. Dislikes: Very annoying seat belt chime. This is an Outback, a sporty, take your car camping vehicle..so one would anticipate many in and out scenarios...like adjusting the kayak on the carrier, etc...yet EVERY time you have to clip on your seat belt or it will loudly drive you bonkers! Our two other vehicles (Toyota and Ford) do have the chimes, but not obnoxious at all). What was Subaru thinking? No high beam headlight override...go down a country road, and if it switches to low beam, you cannot override it as I can with our other two vehicles...it seems to be tied to vehicle speed, but is inconsistent. Setting the seat heater is unnecessarily complex (strangely for the front seats only). It is like a 3 or four step process, which takes your eyes off the road...at which time the car buzzes you to keep your eyes on the road...which are off the road because of this complex maneuver ...every other car we've ever owned just has at the simple button to push, as with the rear seats. AND...even on the lowest setting, the seat gets hotter and hotter, unlike our other two vehicles...till u have to turn it off. On entry, I hit my head on the door sill...I am 5'9", and yet.. Driving, the Subaru feels light; not firmly planted. The front end feels to want to wander...my wife thinks it is ok...maybe I am used to our front-heavy diesel truck. Heater or A/C is NOT automatic.... you have to monitor the fan..taking your eyes on the road ...with every other vehicle we have or ever had, you set the temp and theater/A/C adjusts the fan as needed. Finally...this may be just a "my car only" problem...one crossbar is loose...which gives me concern when hauling our kayak. Subaru looked at it and said it was within limits...yet, going through the parking lot, I have never found one other that is loose like that. This is mostly my wife's car, and she (5'2") likes it. She likes how it drives, gives her good vision all around, dislikes the obnoxious seatbelt chime and unnecessarily complex seat heater. Overall, it seems to be a well-built car, though our daughter, who has the same,(Touring XT) has had transmission problems at 40K miles, that she feels has never been totally fixed. We have had no engine or tranny problems, with 27k miles so far.

Service was routine and fast and the fuel injectors were cleaned although I thought that would help with the car starting faster as there is some slight hesitation but that has not happened yet...maybe it takes some time to be affected.

My only complaints are, it could use a little more power and a little less road noise. Otherwise, I'm very pleased with my Subaru Forester Touring.

Third time buying a car from Napleton Palatine Subaru, two used and this time a new car. The sales manager Dan Shusterman is a pleasure to deal with and all of the sales team is very knowledgeable and courteous. Definitely the place to go for a new or used Subaru.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Dan Shusterman and Miguel Palmano were very helpful in facilitating this purchase. They made the process easy and were straight forward and honest. I highly recommend them.

This vehicle is complex, don’t kid yourself. Instead, learn how to use it wisely and you will be justly rewarded. Leave the second level cruise control as the manual says to freeways and stick to the less involved one for easier drives and the neat adaptive cruise control. What you will find is an auto that drives with a solid and comfortable feel. This puppy has all the power one needs on occasion. Learn how to manage its features to be rewarded with useful features such as lights that turn with you and dim automatically. Well finished and comfortable interior. In my many years, this has been one of the most comfortable vehicles I have ever owned.

All service people were great. Great experience! Everything was reviewed with me. Clear washed and ready in time given.

Absolutely have loved my Subaru Outback Touring. We have the 3.6 and it has not had a single issue after 43k miles. The interior is beautiful in the Touring. The nappa leather has held up surprisingly after my Audi's leather had cracks after only 12k. Love all the features you get with the Subaru and SPACE for the dogs without having to buy a huge SUV. First time Subaru owner after having owned an Audi A4, Infinity QX, Volkswagen Touareg as well as a Dodge. BEST one yet and it's not even considered a luxury brand. Cannot wait to get the next one!

I just leased a new car with Napleton Mazda in Palatine but I couldn't find that specific location on this site. But this is the third car I have purchased from them and will continue to go back. Every time I need to find a new car I search out new makes and models. This last round I test drove 5 different makes. But nothing and no one beats Napleton Mazda. Good people, easy process, beautiful facility, tons of inventory and honest deals. Don't pass them by

Bought it new and now 3+ years in has had no problems. Seems quite solid and reliable. A very comfortable, quiet, smooth ride compared to other cars I've owned. I bought it primarily for the utility and active safety features and mostly have not been disappointed. If you like very quick acceleration, however, this is not the car for you. It accelerates fine for my driving style. A few minor gripes about a car I still like: There's no interior light in the hatch area, which makes it difficult to see in the dark. It would be helpful to have door locks that automatically lock when the vehicle is shifted into R or D. Otherwise, you have to lock/unlock the doors using the small switch on the armrest. The driver safety features have already prevented a couple of potential accidents, but are overly sensitive at times. Once I was not able to back out of my driveway because there was a puddle at the bottom with the sun shining on it. The sensors thought it was an object and hit the brakes. It happened a second time until I backed out very slowly over the puddle. Otherwise, the car meets my needs for a small, competent, safe SUV.

Excellent service. Great buying experience I ended buying a pre driven car and I am very happy with it

I love the body style of my 2022 Subaru Outback. Love the color, white with the black accents on the bumpers. The grey, twede, cloth interior is beautiful. The screen with all the controls in top notch. Heres the problem. I am always feeling as if the window is not all the way up due to wind noise. It is very disappointing when I realize the window is up all the way. I have taken the car to several different dealers and they say the same thing. They can hear the noise I am referring to and consider it reasonable for the vehicle. I have never experienced this kind of noise in other vehicles I have owned. For the price, I am unsatisifed

Salesman, Todd and all Napleton personnel are friendly, knowledgeable and helpful

Traded a Jeep Sport for a Crosstrek Sport and couldn’t be happier. On the first road trip of almost two thousand miles averaged 38 mpg at between 70-75 mph during the first six hours of driving. Performance was smooth with no issues. Very good vehicle. My 3rd Subaru and had 4 new Wranglers. Will stick with Subarus. Better build quality

WE PURCHASED A 2019 SUBARU OUTBACK LIMITED THAT HAD A LOT OF OPTIONS. WE MET WITH JASON ZAPFEL THEIR DELIVERY SPECIALIST, AND ASKED HIM TO EXPLAIN THE OPTIONS ON THE VEHICLE AND HOW TO USE THEM. JASON DID A FANTSTIC JOB OF SHOWING US HOW TO USE THE OPTIONS AND HE EVEN SET UP OUR CELL PHONES FOR IN CAR USE. JASON WAS VERY KNOWLEDGABLE, FRIENDLY AND VERY HELPFUL. THANK YOU JASON!!!!!

Front mid console is a bit awkward in placement, making it difficult to put two drinks in the designed locations. Its also awkward for the passenger to open the compartment because the fit is too close to the front seats. The lack of any dedicated sunglass compartment is frustrating. How about as part of the overhead info center?

Entered for a car review and exited with a new car. All thanks to Josh and his great professional work, great details and smooth explanation. Glad to be your customer. Excellent service!

I have owned my impreza since 2009, second owner. This car has been very reliable and is the perfect size (small, yet you can fit a lot in the back with the seats folded down, or a bunch of people with enough room for cargo with the seats up). Also can count on in all weather. Would recommend to anyone.

Bought a very nice decked out BMW 35d from Isaac. Very straightforward and honest buying process. He was very responsive. Car was in pristine condition as advertised. Highly recommend these guys for buying high end used vehicles.

The Subaru Forester is indeed one of the safest cars on the road. I was in an auto accident (not my fault) and all my air bags blew. Wow, what a site--air bags everywhere! Car was totalled--got hit in front drivers side--and my only injury, aside from bruises, was a broken ankle. Impressed. Aside from that, we have had several Subarus and they have always gotten us through. The all-wheel drive system can not be beat!

Ashley Schultz is knowledgeable and kind. She is a good listener. She's concerned about my needs and she offers to assist and acts happy to help. I look forward to seeing her when I arrive.

I always feel very safe with Vermont winters. Always feel I have control even in inclement weather! I love all the standard features and feel safe driving my grandchildren in this car.

10/29/2022 2 wks ago i bought 2018 forester premium. Overall very happy with the vehicle. It feels solid for a small car.The drivers seat is very comfortable for me. Im 6"0 and weight 230lbs. My only complaint so far is freeway driving. Seems to wander alot and if on grooved payment with wind then it becomes a chore to drive.

Great communication, very helpful. It was great to have a salesman who didn't pressure me or use waiting tactics. It was easy - I was surprised. Happy with my used car.

This car is the best car fast nice breaks tires clean engine nice gps radio and interface it drives good and gets good gas mileage it’s the Best deal

Bob Thom helped us buy a used vehicle and the service could not have been better. He was straight forward, honest, none of the wheeling and dealing you'd expect from a used car salesman. No haggling involved with the trade in of an old vehicle, we were in and out in less than 2 hours. Most of the vehicles there are trade ins from the Volvo and Honda dealerships owned by the same person, so its not a lot of random old cars there. I sent out requests for a test drive for about a dozen similar vehicles in the Chicagoland area, and this was the first place I heard back from and the most friendly.

It is reliable and efficient. They are there day in day out, year after year. I car r is my children in then and now 2 our of 3 of my kids own a Subaru

Over the top customer service, as always. Rigo and his team exceed expectations. Palmen is gold standard, by which all others should be measured against.

Great quality car ....Only issue I've had is I had to replace the battery way too early.....I read that the factory battery is not that great, so I bought a different kind and have had no problems.....I really don't see why as high quality the car is that it wouldn't come with a top notch battery!

I was an out of town client. They worked this car deal for me entirely by phone. Everything they said was honest and the car I bought was nicer than they said it would be. Work with Jay

The Forester is a spunky and safe SUV that has storage, room for the car seats for the grandkids, and a gorgeous moon roof. It gets great gas mileage and has enough pick up and speed to pass trucks on the highway when needed. I love the Forester!!!

Have a 2009 with 110K miles on it. Very dependable. Averaging 25.8 MPG right now- not too bad for older AWD. I do drive the speed limit and accelerate probably slower than most, and brake easy. Only averaged 24 or so on the Oregon 101 by ocean- hilly, curvy and logging trucks on my butt. Good car. Don't miss my big has guzzler at all!!

I purchased an SUV form Adam. He was kind and a very genuine person. He was very knowledgeable and made the car buying experience pleasant. He was straight forward, down to earth, real and simple. It was great meeting you Adam and thank you so much for all your help.

Best Small SUV for your money !!! Highly recommend Great fuel ⛽️ economy in these times of high fuel costs and it’s FUN TO DRIVE.