Used Subaru cars for sale near Poolesville, MD

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

I never drove a Subaru before and I am so happy with this car. It handles well and is great on gas!! It has many safety features! I wanted an SUV that had all wheel drive that you can use over 25 miles per hour in snowy conditions. This car has that! Really happy with my purchase!

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

My 2nd Subaru, quiet and roomy. I am 6'2" and this is the first car with the leg room and interior height where I do not feel cramped. Just the perfect size vehicle for my wife and I for getting around. Smooth ride and excellent handling. Visibility from the drivers seat is outstanding, The surround vision on our Touring model is very helpful for getting into tight parking and judging distances to objects in front or behind us. The ability to switch the review mirror from Mirror to Camera Mode for viewing objects beneath the hatchback window. The remote start with climate set has spoiled us for getting into a cold car in the winter or unbearably hot in summer. The information main screen was intimidating at first, but after a month we are quite comfortable with it. The menus at first seemed overwhelming but we quickly learned that once they are setup to our needs, they do not have to be accessed again, especially with the facial recognition making the comfort settings when either one of us sit in the drivers seat. My biggest complaint so far, is that if you turn off the engine start/stop function , you are reminded every time you start the car that it is indeed off and to confirm by pressing the confirm button on the screen. Very annoying. other than that we are very happy with the 2026 Forester Touring.

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

Experienced zero issues in doing business with Crown Subaru. They were professional, efficient, and knowledgeable. The transaction was business like, and the personnel just about perfect.

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

4th time financing a car, by far the easiest experience I’ve had thanks to Omar. No haggle whatsoever. Will definitely consider buying from this dealership and Omar in the future!

This is a follow up review, I did have to change the head gaskets out on my 2010 forester. I've seen this is common, once again, the work is able to be done by a DIY mechanic. Since 2020 Ive had to change the ignition coil, spark plug wires, head gaskets in February of 2024, and also the crankshaft position sensor. The car had 165,000 miles when the head gaskets needed changed. So far it has 173,000 miles and still runs well. Also changed were the clutch and throwout beairng, and another timing belt change. It still runs very well, the exhaust is getting rusty and have had to fix that, overall its been a good car. I've owned it for 12 years and the ability to work on it yourself is what I really like about it, it isn't fast, but its quite utilitarian and my dog loves it as well. So if you don't mind working on your own stuff its one of the easiest cars to work on with the way the engine is oriented in the longitudinal position. I've always changed the oil every 4-5000 miles since I've had it, the heads and valves were completely clean. I'd say if one keeps up the servicing on these they are good vehicles to own. Not looking forward to when it blows, they don't make plain cars like this now adays.

Very clean and reliable vehicles. Very professional sales representative..Patricio as well as Finance person Felix

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

the forester sport is very reliable get 26 mpg on most of my daily commutes. Drives great in the winter (even though I have the same tires they came with). Traveling in it on road trips are great, 31 mpg using the cruise control and lane assist. It's not a very fast SUV but it honestly worth it. I tend to speed, but it's not something that actually bothers me. I was worried it would be too sluggish. I picked the forester for my road trips, and extra stuff I drive with.

Gabe was excellent! Knowledgeable, professional, helpful and never pushy. Would certainly recommend doing business with him and this place!

Outstanding vehicle. Quiet, dependable, comfortable. Acceptable power and economy. Pity the turbo is no longer available. This is our fourth Subie. No issues with any of them. Change the oil every six months and do the timing belt at 100K miles and it’s good for 200K plus.

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to finish. There was no high-pressure sales or hidden add-ons. There was no pressure to use their financing when I told them I had my own. I appreciate the respectful way I was treated. It really seemed like I was his only customer that day when I knew I wasn't. Plus, it didn't stop there! Chris made the delivery from Frederick to Parkville himself and has followed up with me to make sure all is well and that I am happy with the car and his service. I highly recommend Shockley to anyone in the car market. You won't be disappointed! Be sure to ask for Chris!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

It has been a pleasure working with Aaron for our Forester. Whether it's servicing or repair, he's transparent and communicative, and has our trust.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

An excellent vehicle for the bat s..t crazy fast urban interstates that are all cracked and busted that I commute daily - soaks up road imperfections very well - excellent visibility quality fit and finish . surprisingly well equipped - fantastic safety + features and my first car with turning headlights and water proof seats- cool machine all around. highly recommend.

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

I have had a 21, 23 and now a 25 Subaru Forester Premium and over the years they have gotten better. I didn’t think I would like the large screen but now after two weeks of driving it, I’m loving it. It is a safe and reliable vehicle for small families and seniors like me.

Guys are professional, honest, and transparent. I saw a jeep I loved and they went out of their way to make make sure everything was perfect. Darin is a complete pro- seek him out for a new or used car. Lastly their 4000 mile warranty and ten day return policy is excellent- great place to buy used car!

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

They were very nice to work with I had no problems every thing was great an car was delivered at the right time the wife was happy, beautiful car thank you.

The Subaru BRZ is the most reasonable sport car with sufficient trunk room and a very small back. Seat, that can be folded down, if needed. The flat four cyl w/o turbo is enough. Power, 228 hp to make this a fun car to drive.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Fitzgerald Subaru consistently gives excellent customer service and is responsive to customer needs. This is the best service I have ever received.

We love our new Subaru car… Subaru Crosstrek Hybrid. The process was challenging. Chris Baird worked with us every step of the way. When we felt unsure, he didn’t hesitate to present any option we were interested in. Chris would define the pros for us on each model. Subaru was right on target with trade in value. We were able to do all our business in one place…the Subaru dealers. We have never had a Hybrid car. Chris was so patience informing us of all details. He also spent, as much time as we needed, going over features of our car. We were very comfortable and happy with our new car. Chris is awesome at his job. He is truly an asset to the Subaru dealers. We do want to comment on how friendly everyone was to us. It has been a wonderful experience. Thank you for a meaningful and knowledgeable experience. Sincerely, Tom and Joanne Colgan

This is the second time purchasing from this dealership. Price was reasonable and customer service was excellent. The sales rep Sean Ali was accommodating and patient and Roxanne from Finance was transparent with the costs. Again, customer service at this dealership is excellent at all aspects including the service department. Will go to this dealership again should I need to purchase another vehicle.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.