The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
Spotless and pleasant showroom. Quite a few amenities for customer comfort. Dealt mainly with Jason Jarkes and Ed Chen. Both were extremely professional and fun to deal with. Several accommodations were made for my convenience and the overall process was very satisfying. Like most car shoppers, pushy car salesman tropes don't appeal to me and dealing with Jason was anything but. Sincere thank you to everyone at Quality Subaru for making my first Subaru purchase an excellent one. I would recommend Quality Subaru and its staff to anyone looking to buy a car, as I plan to return as well.
My son was purchasing his first Subaru and I accompanied him during his experience with Jason and Quality Subaru. We were both pleasantly surprised with the friendly and relaxed atmosphere. Protective as us mothers can be Jason dealt with my questions and demands in a positive and respectful manner. I felt like we were dealing with family.
I went to the Wallingford quality Subaru 4 months ago just looking at potential cars not ready to buy yet but exploring options. Mike Schweikert went above and beyond for me since then. He let me test drive, put no pressure on me to buy that day and told me when i was ready he???d be ready to help me if wanted. I loved his down to earth personality and how understanding he was for the whole process. I went back to him to build a custom made car which would take a while to get in but i wanted certain things in the car so i was okay with that. He then went and took the extra time to search for the exact car i wanted locally at all the dealers and ended up finding me one how i wanted it and got it for me within a week! I couldn???t appreciate all he did for me any more. He???s great at his job and very easy to talk too. As well as everyone that works at quality Subaru. (Ed from finance was great too and made that stressful aspect very easy going). From the second you walk in to the second you walk out. They love their jobs and it shows! I would absolutely recommend this dealer and mike of course to anyone. I will be a forever customer.
I can not say enough great words about my experience at Quality Subaru in Wallingford because of my sales person Steve Canada (yes, like the country). Steve was very patient, relatable, and had a calming and confident disposition that truly helped ease the stress of buying a new car. Even though he just started at his position at the dealership and I was his first sale, I would have never guessed until he told me so. Being a 22 year old female with hardly any knowledge about cars, it is common to feel like you are being exploited and scammed at car dealerships. But Steve tailored the experience to my pace, remaining patient with me and providing me with lots of different options until I was ready to make a choice. He was easy to connect with and made me feel like I was hanging out with an old friend. I also enjoyed the friendliness of the other members of staff, such as Brenden, Chad and Ed, they were all very helpful. Thank you so much for everything, I would highly recommend going to Quality Subaru if you???re in the market for a new vehicle!
Great group of people, no pressure, loved the experience
by Karen from DealerRater.com
November 9, 2018
Everyone I dealt with at Quality Subaru was fabulous. I explained I didn't want a lot of calls, or a pressure sale and they delivered from start to finish. This was the most pleasant purchasing experience I've had; and I've been purchasing cars for decades! I look forward to being a regular service customer now.
We made an appointment at Quality Subaru to look at several used cars. Brendan, the sales person, was great to work with and very knowledgable. He wasn't at all pushy and kept us updated as we had to schedule a pickup at a later date. Ed from finance explained everything clearly and also didn't try to oversell anything. We will be replacing our other car next year and plan to return to Quality Subaru.
Was very pleased with sales staff from start to finish. The staff was knowledgeable and attentive to my buying needs and budget, which made me feel comfortable in the decision my decision making. Would definitely recommend to friends and family.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Joe was fantastic to work with in buying my new crosstrek. He was professional, helpful, fair, and didn’t apply the usual pressure tactics I had experienced atvother dealerships.
Nick was more of the same when it was time to go through the paperwork.
Nathan was extremely knowledgeable in taking me through the ins and outs of my new car upon delivery.
Dan was very knowledgable and extremely patient with me (and my parents who tagged along). He thoroughly explained everything in detail so I could properly compare models and ultimately purchase the perfect car for what I need!
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