Used SUVs for sale near Chevy Chase Section Three, MD

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

First test drive the XC90 T8 very impressive with the performance, drove home on the highway car had a lot of vibration, I didn't expect neither suspected the tires of the brand new car would do that, for about 2 months I still still driving the car around town the vibration didn't bother me too much my first initial thought was the steering technology or how it worked then my AC is not working schedule an appointment going to take about 2 weeks in about 1 week later it working fine, I took it to get checked anyway, they replaced the compressor and new refrigerants , I took a long trip in the sommer, AC not working again, this time they changed the capacitor because it intermittent, in about 20000 miles the rechargeable battery wouldn't charge, dealer replaced the charger cable, now at 30000 miles the battery intermittent charging again, it takes two weeks to schedule in order for me to have a loaner to drive home, first time own European car and I did aware of the Volvo electrical issues but that was in the early 2000's, overall I enjoyed the car, handling and performance is great, the technology in there is helping my long drive alot and stuck in traffic PS: I still giving Volvo chance and pray for theirs engineers to get theirs act together.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Outstanding service and knowledge by Chris Romero. Coming from Ocean City, Md. Well worth the trip.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

I have had my 22 High Altitude for about 4 months now and the only issue(s) I find are the following: MPG is not as advertised, it's not that great. It's around 24 average, I am about 50/50 city/highway driving - It's fine. It DOES ride like a Jeep - so it's not as "luxurious" as your higher end cars, but YOU BOUGHT A JEEP - The last snow storm we had in Cleveland was about 10" in 2 hours - No problem, even with 235/45/19 tires - Would be way better with not so wide tires. It's slow. Who cares? Are you driving in the F1? Nah - It's plenty. Interior is baller. Infotainment is great, comfortable. Heated steering wheel is a plus. IDK - I read these reviews and everyone is so picky - It's a nice ride. If you find you like it, give it a shot.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

I special ordered my 2021 4 dr Sahara in Feb of 2022 and received it 4/1. I have previously owned 4 JK models over the yrs. The 2021 I just love. the interior appts, the dash layout with the nav. I got the upgraded leather seats and paint color white with One Touch Skyview top. Got the 3.6 with E torque for powerplant. They improved on the brakes vs JK. Much stronger!

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

Other than an error code that was fixed about a month after purchase. The CX-50 has been a pleasure to drive. Very responsive and once you get used to the safety feature built into the cruise control that is fine as well. It will slow down automatically when approaching a slower moving vehicle. If you change to passing lane it will then speed up until set speed or you approach another vehicle. Gas mileage is 24 city and it seems like 28 to 30 highway. Not actually calculated that but miles oer tank increases. Love the car but for me back seats seem to sit too straight. Not sure if they can recline or not.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I had a truly wonderful car buying experience—ten stars! Sheehy Nissan of Manassas was fantastic. Every step of the process was clearly and pleasantly explained. I received exactly what was agreed upon over the phone, and all the paperwork was completed smoothly. I highly recommend Mr. Ash (salesperson), Mr. AJ (manager), and Mr. Wally (business manager), as well as this dealership, to anyone looking to buy a car. Thank you!

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

This is a perfect car for me (80 yrs old, 5’1”) it is easy to get in and out, and I sit far enough from the steering wheel so I can drive with my arms in a much more comfortable position than in my 2009 Honda Civic I had before

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

Love the car....I have 2 concerns. First, the driver's seat is not comfortable (this is my wife's car) ....the other seats are fine. This is weird. We have the all wheeled drive version. It loves gasoline !!! My Toyota Corolla gets 38-40 mpg with a smaller but peppier engine. This HR-V Gets between 25-28.....not sure why. HOWEVER. This car drives like a dream... VERY SMOOTH. Love the car !!!

First time buyer here and super happy with the service I got from Mr. Louis. He put love and passion on what he does. Highly recommended

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I sold my car to Alan Ribner at Autonation Toyota. He treated me as if I was family. It felt like he was my grandson. I am so thankful for his patience and professionalism. We are older and so much has become complicated. He explained everything throughout the process. He even helped us with some of the technology on our new car that we just bought from another dealership. Thank you Alan

As we age, our reaction time may become slower. This vehicle is loaded with features that make me a safer driver. It connects wirelessly with my iPhone for hands-free Apple CarPlay. Love that! And the Acadia is a dream to drive. It’s the perfect size for me and my family

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

I love my Kona, easy to get in and out of, runs great, great on gas. The only problem is the spoiler is plastic and the paint has faded. I think it is a flaw in the paint job. The paint is out of warranty but Hyundai is going to take a look at it and see if they can help in any way.

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

I’ve had many Mercedes-Benz models over the years, including AMG’s and the GLS 450 a wheel drive with 23 inch wheels makes this car track like a race car. Out of all the Mercedes-Benz models this is the best one you’ve ever had. The second row seats reclining just like the front row seats privacy shades and the third row comes in handy when needed plenty of cargo space for all those trips to the airport to pick up family and friends. It gets great gas mileage then other SUVs and it doesn’t look like a box like it’s competition. I had the dealer put the Mercedes-Benz standup medallion on the hood even though it has a huge Mercedes-Benz insignia on the front. I just like to see the stand up Star medallion from the driver seat guide me down the road..

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Best vehicle I’ve ever owned, fuel savings combined with functionality! Highly recommend for outdoor enthusiasts who want to decrease their dependency on gasoline! Get one!