Used compact SUVs for sale near Chicopee, MA

Michael is absolutely the best He is the most competent person you have ever had I have bought 4 Mercedes there He is just so perfect 🤗🤗🤗🤗

My sister in-law gave me this car in 2021 for free because she got a new car. I have no idea how it was maintained before owning it myself. It had around 150k miles on it. I have driven it everyday since and it now has 200k miles. It has a significant amount of rust, so much so that part of the kick plate under the backseat passenger door fell off. I've had to replace brake pads, spark plugs, disc rotor, A/C compressor, muffler, water pump, tie rod, ball joint, thermostat, brake hose, calipers. Check engine light was on for O2 sensor, I had them both replaced and the check engine light is still on for the O2 sensor so it might be a loose wire. I've spent around $4,000 fixing it up in the last 3 years, being a used car and the okay condition it is now I would say it is reliable. I love it, I want to continue maintaining it until it dies.

Easy dealer to work with. Sold me a new Sportage Hybrid, sales person (Francisco) explain everything during this great experiences while shopping for a new vehicle.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

A painless experience. I searched for a car with the options I wanted and they were the closest to me. They made the experience super easy. and it happened quickly. I was motivated by the approaching price hikes brought on the the tariffs.

after tons of research, started looking at the Kia suvs/sportage..I had driven Lexus RX, few other different luxury brands..I loved Kia’s warranty, 7r/10yr wow….even though owned cars and they NEVER required repair, but I do maintain and take care of my vehicles, first foremost regular oil/filter changes and sometimes even skipped a service check…so decided to test drive, I was pleasantly surprised it handled well, cabin quiet, hugs the ride, awesome sound system by H Kardon, suspension felt good( unlike last Lexus) it has all the bells and whistles, safety features. pep when needed, and gas mileage 27-up as high as 36 mph with sensible driving…oh yes 2 rear passenger has plenty of leg and head room, reclining rear seats even for 6ft + passenger was amazing surprise.. cargo area good size.. just could not find anything that turned me off the vehicle…so I bought one, and no regrets..

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

Very profesional You can tell they value customer service I had one of the greatest experience at this Mercedes Benz dealership that I have ever had at any other one … Alex is amazing hands down the best service ever !! Thank you Alex … I also love that you can view your car getting serviced through the big glass window !!

Miss Chantilli Cruz was wonderful. She was welcoming at the first few seconds in walk in, like a ball of joy! She is sympathetic and I believe she truly enjoys her job.

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

Purchased a Tacoma TRD in April. From start to finish the experience was positive! I certainly would purchase from Hoffman again!

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

I am completely satisfied with the work and how they were treated and also they told me others things my car need it. Thanks a lot.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

I enjoy my Kia Sportage it’s stylish look and performance is excellent . Kia connects is special I can use from my phone with special features as well

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Dealer had truck I was looking for, Price was right and everything went smoothly, they even delivered truck to me which was over an hour away!

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Desean Martinez is absolutely amazing. My boyfriend and I have both worked with him on getting cars. He’s extremely friendly and genuinely cares about his customers. Definitely will keep going to him for future cars/car needs and you should too :)

Going into my one year anniversary with my 2023 CR-V Hybrid Touring and is still performing like is brand new. It's very quiet and it's giving me like 40 miles per gallon. I had a 2021 hybrid RAV4 and I am glad I traded in for my CR-V Hybrid. I really recommend the new CR-V Hybrid.

Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

Got our Sport Touring in May. Love it so far. Very comfortable, averaging around 40 mpg. Roomy back seat for seniors. Great on Interstate or around town

I buy a ford and by now love it thank you so much. Good dealer

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I just purchased a 2017 used BMWx3. I found The sales rep I worked with was great. Her name was Wendy Charbonneau and she was new to BMW of West Springfield. The purchase of the car went very smoothly because of Wendy. I found myself in a great car and worked with a great dealership. Linda

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Was super happy with my experience at Mazda of Manchester. Made an appointment, they cleaned the car I wanted to test drive when I arrived, and made the buying process really easy for me. Their selection and prices are hard to beat. They helped explain all of my options and we’re super helpful. Thank you to the team and Bill, Brandon, and Dani!!

We had a totally electric Mustang Mach E which we traded for this car since the range and infrastructure both were not ideal. The Toyota RAV4 Prime is the best of both worlds since it is a plug-in hybrid and is the car I should have purchased originally. It gets between 44 - 50 miles on totally electric charge (for around home) and about 500 miles on a fill up of the gas tank (hybrid used on the highway). Pricing was NOT ideal as they added a "Market Adjustment" to the price so it was above MSRP.