Used mid-size SUVs for sale near Chevy Chase Section Five, MD

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

I have a 2019 GLE 43 AMG version. At roughly 45,000 miles, the car started making an intermittent rubbing sound when shifting through 1-3 gears under a slight load. Took it to the dealership. They hear the noise but cannot locate it. Power train Engineering is involved but simply said they knew of no issues. The problem has not been resolved. Has anyone else had a similar issue??

The team at the BMW service desk—especially Tasha—helped me figure out how to bring in my car without forcing me to cancel my appointments or leave my elderly mother unattended. Tasha went above and beyond by arranging for someone to pick up my car from my home and return it after the service was completed. I am so appreciative of the care and support I received during a difficult time. I’ve been coming to the Sterling location since I bought my beautiful BMW X3 six years ago, and the service has always been outstanding. As I move to another state, I truly hope I can find the same level of professionalism, kindness, and dedication I’ve experienced here. Thank you to the entire team for your excellent customer service. Bravo to you all—and God bless you!

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I recently purchased my new BMW 550e from Rockville bmw and I couldn?t be more thrilled with both the car and the overall experience. From start to finish, the process was seamless, transparent, and genuinely enjoyable. A special thanks to the entire team, especially Suvin, who went above and beyond to make sure every detail was perfect. He was knowledgeable, patient, and truly passionate about BMWs ? walking me through every feature, from the hybrid powertrain to the latest iDrive technology. Suvin took the time to understand my needs and helped me find the perfect configuration without any pressure. The delivery experience was first-class. The car was spotless, fully charged, and Suvin even took extra time to help me set up all the personalized settings, from the driver profiles to the BMW ConnectedDrive app. Driving the 550e has been an absolute joy ? the balance of power, efficiency, and luxury is unmatched. If you?re looking for a professional, customer-focused, and premium car-buying experience, I can?t recommend Suvin and Rockville bmw highly enough. They made my dream car a reality! ? A very happy BMW 550e owner ??

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

Edwin, the sales clerk was extremely friendly, courteous, caring and professional. He did not push you into any decisions. He presented options to help me make the best decisions and to assist with the financing. Wes, the Manager, was a gentleman. He helped to guide me into what he thought would be in my best interest. I was fortunate in my timing that I was at the Dealership late in the day and had the luxury to spend time taking to everyone. Then I met with Jose for the financing. He has a good sense of humor and a crafty, sly smile. He knows his way around the financial side of the business and he gave me free advice how to raise my Credit Score. This Dealership is the Full Package for easing the stress of buying a new vehicle. Thank you all for your help and support. M. S. O.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Thank you. Even though I just went in for a normal oil change/tire rotation and wasn?t expecting a very costly repair that was needed on my vehicle, my service advisor was very competent and provided me with a loaner car until the repair was completed.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

A big shout-out to Mr. Ali Asif! He was extremely efficient, knowledgeable, straightforward and honest in getting me into my 2023 VW ID.4 xxxxxxEV last night under stressful conditions (a power outage in the area that affected the dealership)! I highly recommend him to anyone looking for a good deal on a vehicle.

The Sahara high altitude with the sky one touch roof is awesome. The one touch opens or closed in 15 seconds. This is a game changer as we do not hesitate to open the roof in all different weather conditions. Reason is if bad weather or hot weather gets us we can have the roof closed in little time. The ride is very smooth. Noise is low at highway speeds. Overall, we really all the accessories and sound system. Definitely, recommend.

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

I purchased a low mileage pre owned venza xle and it is the nicest car I have owned. Rides like a luxury car, phenomenal gas mileage, decent power, loads of bells and whistles. And top it off with Toyota reliability, I do not regret it at all.