Used Toyota C-HR for Sale in Baltimore, MD

I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.

This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful . Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD. Additionally, my left rear wheel bearing went out within a year .

This could be a bit long but it sums up my experience with Jerry's Toyota. Buying a car could really be frustrating even if I have the all-knowing internet and enough car buying experience. After checking around a couple of car dealerships in Towson area (MD), I just wasn't really able to find the right person that I can confidently trust and a fair price for a car that I wanted. So I moved on to the next town. The first dealership I called was Jerry's Toyota and talked to Matt. I gave him my out the door offer for a new Rav4 LE that was listed online. He did not give me the run-around-- he just took my offer and said "'we'll see what I can do". Within 10-15 minutes, he called back and made it feel like the deal was made. I then drove to the dealership with a heavy doubt since I didn't haggle. BTW I checked a couple of online resources for the invoice price before giving my offer so I knew that my price was good. To my surprise, Matt actually locked in the deal so all that needed to be done was finalize and sign. Matt is a cool-professional dude with an endearing personality. I hope he's going to be there on the next purchase!

I fell in love with this vehicle as soon as I test drove it, it has style and it is very economically enhanced , plus I don’t worry about gas prices because it is great on gas

When I was looking for a vehicle last year (2017), Fletcher Dixon was the person who came to my aid. He was helpful in providing information about the various cars at the dealership, answering ALL of my questions. As a good salesperson should be, he was VERY courteous and pleasant as he spoke knowledgeably about my vehicle options and demonstrated features not known to me without talking down at me, . Most of all, he did NOT attempt to force ANY product on me to hasten my decision, regardless of how much time was taken to evaluate the vehicle choices I desired to view. Fletcher was professional in EVERY way during the original sales transaction, and EVERY time that I stop by Jerry's Toyota. I would recommend other car seekers to request Fletcher Dixon as their Jerry's Toyota of Belair Road sales representative. So far, I have observed that Fletcher Dixon and other employees there do take an interest in my concerns and seek resolutions/answers in a satisfying way. Thank you, Fletcher and Jerry's of Belair Road in Baltimore.. TBW

I looked around quite a bit before buying my CH-R. Style as well as safety are very important to me and this fit the bill. The ride is very smooth, it has plenty of leg room and I love all the safety features. It's a real head turner! I just wish it was designed with better visibility. The blindspots kinda suck. Other than that, this car rocks!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I’ve had my 19 CHR Limited for 6 days and I have loved it. Heavy rain last night and all windows leaked. Hope I don’t regret this purchase.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The styling of this car attracted me at first. Then I test test drove. Was amazing. Felt spoiled. Has safety features and styling I love. And excellent warranty. Very happy.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

Quality of this Toyota is first rate. Ride quality, transmission shifting and engine is very smooth. I dont even feel it shifting. The finish and fit is exactly what you would expect from Toyota. I have nothing but kudos for Toyota for producing a sharp head turning vehicle. Nothing else like it on the road.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

This car is sporty, comfortable, and affordable. It gets great gas mileage and has all of the safety features that I was looking for. This car has been the best new car purchase I have ever made.

My wife and I stopped in here just to browse their used inventory right after leaving CarMax. I wanted to trade in my SUV with 178,000 miles. CarMax offered $3500 for my vehicle and Koons gave me $4,000. After checking out a few new cars with Seth, I told him I wanted to be in a very specific price range. WIthout being pressured in any way, we sat down with Seth and searched through the inventory that I felt comfortable in. We browsed through the cars and ended up identifying 3 vehicles we were interested in. The first was a LOADED Ford Flex. I stopped looking after I saw how well kept the Flex was and how cheap it was. It was on a 'Manager's Special" and discounted $3,000. Seth was super cool and was very straight-up with us. Once we decided on a vehicle, the rest of the paperwork went by pretty fast. I'm now driving a much better vehicle with way less miles, and I'm almost paying the same amount as I was before. Seth was awesome! Stop in and see him if you are thinking about getting a new car!

This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.

I cannot say enough about my experience at Koons Chevrolet. They made it so easy to buy. First off, they had a tahoe in a color I never saw before. I only buy black or white cars, period. This was grey/dark tan with 22 inch black rims. (Kudos to your marketing team for sending me the email with the picture of this truck!) I was planning to buy in March and the color combination and price made this deal too good to pass up. (I bought in November) I have friends very high up at 2 other local chevy dealerships who could not come close to matching this price, they told me to get it in writing and they still warned me that Koons would probably not honor the price when I got there, saying I didnt qualify for this incentive or that incentive. Enter Preston Straub (sales) - I told Preston that I was coming from over 2 hours away and if I got there and he raised the price, we were fighting! Preston sent me a quote and reassured me that the price would not change. I arrived very skeptical and worried that I was about to get upset and the exact opposite happened. Preston welcomed me with a big smile and very strong handshake (glad we didnt fight) and he not only honored the price, but he took another $50 off so I could take my wife out to celebrate (Im in Sales and had to negotiate some right) I wouldnt hesitate to reach out to Preston in the future, he was really great to work with! He got me in and out within an hour or two. Love the car and the experience I had @ Koons!

Great fun vehicle for the money, design and comfort and many safety features. I love it, rented for a long weekend and ended up buying.

I HAD A GREAT EXPEREINCE BUYING MY TRUCK. MY HUSBAND AND I CAME IN BY CHANCE JUST TO LOOK AROUND. BUT THE SERVICE WAS EXCELLENT , YEVGEN SHOWED US ALL THE TRUCKS. ROZELL & JAMAR WORKED A MIRACLE JUST THE WAY WE ASKED THANK YOU BRENDA QUEEN.

It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive. Thought I'd hate all the new safety features, but now don't know how I lived without them. Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate. Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.

I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more helpful than I could have ever imagined. Always responsive to emails and willing to answer any questions I had, Anthony and Robert went above and beyond to make me feel both comfortable and prepared. It was such an easy and FAST process – something I never thought I would say when it came to buying a car. Best part? I came out with a brand new 2016 Honda CR-V EX that I absolutely love. Thank you so much, Anthony and Robert!

Ben did an extraordinary job helping me. I bought two cars (2019 Avalon and 2018 RAV4) in six weeks. Both times were flawless. Thanks to Wallace as well.

Handles great,Looks a little sporty,love the features. Its bigger than it looks on the inside. Seats are comfortable and not crowded. Love it Best car yet.

Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.

I came in an emergency with my vehicle, and Kenny listened to my car problem, and was able to get my car diagnosed and serviced. He was very understanding and took time to explain the problem and how it could be solved. He was great! I am very thankful for his great assistance. All of your Service Representatives are outstanding. I have dealt with all of them through the years. All of them are very courteous, professionals and very reliable. I like and trust Sports Chevrolet in Burtonsville, because of their great service. Thank you!

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

Traded in my 2018 Honda HR-V. No hassle with the rear latch. No distracting heater/air cond. controls. Better tech. More safety features. Better handling. A lot cuter too. Really, a great commuter. Very comfortable interior and tech is well implemented and minimally distracting. Only thing I would like better is if we could get the Hybrid version here in North America. Come on Toyota not everyone needs a vehicle the size/cost of a RAV 4!

The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget! My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior. I love this place and they will always have my business.

I don't normally do reviews but I really feel that this Hyundai dealership REALLY deserves public praise! The staff that I met with, consisting of Ike O. and Fernando A., were very pleasant and honest...they both really went above and beyond to help me when I was in need of a vehicle. This was VERY surprising because I was a walk-in and I was still shopping around at all the local Hyundai dealerships in the area to see who had great deals currently! Well, I can say without reservation that I am GRATEFUL that I walked in to this location and I got exactly what I liked after a test drive, a 2018 Hyundai Elantra, which by the way is a FANTASTIC vehicle! I'm just really hoping this will be useful to someone shopping around for a new vehicle, take care! -Adam

This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.