Used Toyota Highlander for Sale in Carson City, NV

I was in mammoth and my trunk latch broke right before a snow storm on thanksgiving weekend and it wouldnt close at all. Everybody was closed and I was far from home and very worried. Luckily I called Toyota in Carson on Monday morning and they were nice enough to have me come in and get the problem fixed right away without an appointment and it was miraculous. this is all thanks to Rolando who was working there. they got the part ordered and they fixed the car the following day and I was on the road. I really appreciated that because I was in a bit of a situation I couldn't drive very far with a broken trunk and usually it takes a while to schedule an appointment so I give these guys an amazing person and consider themselves a lifesaver.

My purchase experience with Carson City Toyota/Scion was very pleasant. I'm a car/TRUCK guy and purchase vehicles/TRUCKS on a more regular basis than most. I found the exact vehicle/TRUCK I was looking to acquire at a very attractive price. The deal involved a trade-in vehicle for which I was offered a more than fair trade-in value. I highly recommend DT Nguyen as a very friendly, forthright, professional and HONEST Sales Consultant. The entire experience was very pleasant and I plan to return to Carson City Toyota/Scion to make a vehicle/TRUCK purchase in the future.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I was traveling thru CC on my way home from Reno. I heard a strange grinding g noise in my left front tire. The service people (Todd) got me in (obviously, I didn’t have an appointment) and checked it out. Turned out to be a rock. The fact is, they helped me out, in a bind, and I really appreciate that.

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

this car is more that I desired. fowler got me into a loaded limited for the price of a basic Outlander. wonderful style, powerful motor, and full electronic package to boot. very good deal

I was looking to replace my Saturn but had no idea what type of vehicle I wanted. I dread car lots, pushy sales staff and haggling on price. CarMax is different and a joy to work with. After checking out over a dozen different makes, models and features on their lot, I zeroed in on a 2015 Subaru CrossTrek. My brother checked the mechanics and after test driving we both felt this vehicle was a perfect fit for me. CarMax is unique. There is no pressure in purchasing. Rick Baker was excellent in answering our questions, helping with paperwork and providing me with 1.95% financing. Outstanding! I would definitely purchase another car here.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I purchased a 2016 F-150 truck last week and had a very positive experience. Mike Davis was a friendly, knowledgeable sales professional who thoroughly explained all of the vehicle details prior to making an offer. I am very satisfied with all aspects of Mike's "performance" in the vehicle buying experience, and will recommend him to friends and family. Also I would like to commend both Amer (Finance) and Wade (Service) for their outstanding client service. Amer got me the best interest rate for my new truck, and I appreciate his friendliness and expertise. Wade made a special effort to have my truck delivered after the battery failed upon arrival at my home and Mike came to jump start so I could immediately bring it in for replacement. Thanks to everyone for all your help and effort.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

This was a great first time buying experience. The salesperson, Ben Petersen, was very courteous and patient. He worked hard to get me a deal I could work with. 10/10 would recommend.

My husband and I were looking to buy a new truck and were really looking at the 2016 Tacoma's. I had called the day before to schedule the appointment for 12:30 and to our surprise unlike many other dealers that we have dealt with in the past, there was actually someone there waiting for us when we arrived. The gentleman that drew the short straw and ended up with us was Brian Bowley , Let me just say that Brian was Amazing! He didn't pressure us in anyway, he then proceeded to show us many of the Tacoma's (couldn't make up our mind) Then showed us a 2016 Tundra and all I can say is bye bye Tacoma and HELLO Tundra! that was it, we were sold...It was love at first sight! Because we were taking sooo long to make up our mind Brian had another appointment scheduled so he introduced us to Zac Barrett. So now it was up to Zac to patiently wait for us to make up our mind as to what color and so on. Poor Zac, lol he really took one for the team dealing with us as we had changed our minds on color, seats etc,...many times. However Zac was the most amazing car salesman that we has ever dealt with and that is saying a lot! Zac made sure by time we left Toyota dealership with were 100% satisfied. Zac made sure that the whole process was as smooth and painless as possible. In fact everyone that we had encountered that day was amazing. I also want to give a thumbs up to Jeremy Parkes the finance manager that did the financing and got us the amazing interest rate. Not only did he gt us the amazing interest rate but he also explained everything in detail and made sure we understood everything before we signed without pressuring us to buy more stuff like most finance guys do. Now I know this is long winded but I have just one more thing to add.,,, The day that we had purchased the truck we had a few extras added to it, running boards being one of them. We came back the following week, which was 3/20/16 to have them installed and to our amazement Zac came over several times to sit and talk with us while we waited. He made sure we had plenty to drink and great conversation. Both my husband and I were in total shock! Typically once you purchase the vehicle, that's it..their job is done and never hear from them again. Let me finish by saying that this is our first time buying from Toyota, we always went to Chevy and all I can say is Chevy seriously needs to step up their game because I will never go back to them again. :( Thanks you so much Zac Barrett, Brian Bowley and Jeremy Parkes !!! the 3 of you seriously made this an experience that we will NEVER forget. :) Thanks again, Juan and Tracy Luna- Zarate

Rav with 27,000; five months out of warranty; brake pad what was defective (metal in pad) making lots of noise. Took in to dealership. They did a check and agreed but said it was out of warranty and wear parts are not covered. I reminded them I had purchased five Toyotas since 1981 and this would be the last one if this defective part is not covered. They contacted Toyota and went to my side and got the company to agree with a "Good Will One Time Fix". I applaud the dealership in going to bat for me but I am a little disappointed in that the main Toyota company declined to accept their responsibility for something defective and instead made it sound as if they were doing me a favor. The Five Stars are for Dolan Toyota, I give the Toyota company Three Starts

I was involved in a serious accident on 12/07/2017 in which I was hit in my '16 Tacoma (also bought at Dolan) by another driver causing me to roll five times. That truck was totaled but I came out of it with "just" a concussion and slightly messed up neck. Considering how well the truck did in protecting me, I had no doubt another Tacoma would be what I would replace the totaled one with. Knowing this I asked for a recommendation from a salesman who previously worked at Dolan and I trusted. He recommended Michael Parker. His recommendation was a great one. Michael was helpful in every way he could, specifically making the process as easy as possible as I am still struggling with some headaches from the crash. There was no pressure from him to buy right then and there, even though that did happen as I found a truck I liked and decided to go for it. He also kept the mood light with fun banter and jokes. Zac was also a great guy to work with during the final paperwork. He explained everything very well and had a fun and positive attitude.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enough to still let me use my warranty. They even provide a shuttle. My jeep was fixed, I was picked up 15 mins after and taken to the dealership. (Shuttle driver is 10/10) Great service!!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wife made a decision. The sale parts was easy and Dan got everything done before hand as far as paper work needed to process though F&I. Even though Dan had done an excellent job preparing the final documents we still waited over 45 minutes to see the F&I processer. After another 20-30 minutes we back in Dan's hands as he went the vehicles attributes with my wife. She is totally happy with vehicle except for one thing- no one told her that it NO CD player in it and her trade-in had a 6 CD Changer that she enjoyed. She is still happy and even purchased some exterior add-on that I have install of course.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

We absolutely enjoyed our buying experience at Dolan Reno Toyota. We had been considering a Rav4 for some time. Originally test driving one in December of ???15. Our salesperson at the time, Brian Bowley, provided us with exceptional service and knowledge of the vehicles features. It was a no stress, no pressure experience. When we returned in August, we asked for him again. Dolan Reno Toyota has an extensive and well kept website of all the vehicles they either have in stock or that are in transit. This made it exceptionally easy to choose the exact vehicle and features we wanted, and reserve that vehicle once we???d made our selection. As well, they have tools to help you calculate your payment, (in our case it was almost down to the penny), so we knew exactly what to expect when we arrived at the dealership. Brian called us ahead of our appointment to confirm, and also let us know that our vehicle had been pulled aside and was waiting for us. When we arrived at the dealership Brian greeted us and showed us straight to the Rav4 we had selected, which was parked steps away from the front door. The entire transaction from start to finish was under two hours. This included the vehicle being detailed while we finalized the finance paperwork with Richard Gardner. At the end of our transaction they pulled our Rav4 into one of the departure bays, where Madison Vannostrand went over all of the vehicles features, as well as assisting us in linking our phones and demonstrating how to navigate all the menus. In all, this was THE most pleasant and straight forward auto buying processes I have ever been through, and other dealerships should look to model themselves after this. My wife and I definitely felt that everyone there was there for us and we would not give any of the staff at Dolan any less than a stellar rating, including the ones whose names not included in this review. Thank you to all who assisted us in the purchase of our 2016 Rav4 XLE! Please feel free to share this feedback in whatever capacity you see fit! Sincerely, Jeff & Jennifer Deroche

We came to dealer knowing what vehicle we were looking for, our sales rep was amazing, very personable and knowledgeable! We were provided with excellent customer service. This is my idea of a triple ???A??? rated company! 😉

My car buying experience at Lithia Reno started in early January '17 when I was home for a short stay at Christmas. I had shipped my 2011 Outback to Hawaii in October and knew I would need a car when I returned from Hawaii at the end of March '17. I knew I wanted another Subaru Outback so I went down to the Reno dealership to look over and possibly test drive the vehicles. At that time I met Tomas who spent time showing, explaining new features and letting me test drive a new Outback which convinced me of the model, upgrades and color I wanted. However I told Tomas that I would not be buying until late March when I planned to return to Reno but would like to keep in touch on pricing and financing until then. Tomas agreed and kept me informed by email. The day after I returned in March, 3/24, I met with Tomas to make my purchase. Unfortunately the color I wanted was not in inventory and would not be available until April 17th. But I also wanted to take advantage of the 0% financing available through March. So in order to make my purchase by the end of March, Tomas and his manager found the color of vehicle I wanted at another Subaru dealer and arranged to bring it to Reno. On Tuesday 3/28, Tomas called and told me that my vehicle was at Lithia. I went down that same afternoon, sat down with Tomas and Jesse and finalized a purchase (including credit check and financing) and drove my new Subaru home in less than 3hrs! What could be easier! Thank you Tomas for the excellent personal service! And thanks to the entire Lithia sales team!

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I cannot begin to express how much both my wife and I enjoyed our car buying experience with the Dolan Auto Group Team. We were treated with the utmost dignity and respect as we went through the process. Our initial contact on the lot with Mr. Steven Umphress who put us at ease and took us on a first class tour of available vehicles and options and made it quickly apparent that he is well versed in the Toyota product line. Please ask him about the $24 down option. Then it was on to Mr. Zac in finance who carried us painlessly (at least for us) through the myriad of paperwork and signatures and explained every facet of maintenance and warranty plans in a way which even I could comprehend. We were then introduced to Kayla in the parts department who couldn't have been any nicer, even though she was obviously quite busy at the time. Last but certainly not least was our Delivery Specialist Mr. Tyler Larsen who is an absolute rock star in terms of the features and operation of our new ride. Believe you me I must have interrupted him maybe 4 or 147 times and he was oh so kind and patient with all of my bad jokes, stories, and questions. Steven, Zac, and Tyler you fellas made this so special for my wife and I that I hope this review is seen by the Big Cheese and you are treated at least to a tasty lunch, Capriotti's or one of my favorites Deli Towne in the Chevron station at Lakeside and Moana. Or maybe a significant raise. Whatever great things comes your way you all deserve, and kudos to the HR Department for hiring first class folks like yourselves. Truly, Steve and Criss Matossian

I been in Dolan Toyota for a year I got my 2018 Camry and we love the car much.And especially those Staff are working here At Dolan Reno are Excellent in every Service,very Helpful, I Highly recommended Dolan Toyota in Reno to Everyone. Thank you and God bless you all. Muaahhh!J

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

We have been "in the family" for quite a few years and will continue to go back! My wife and I recently purchased a 2017 Tacoma as well as leased a 2018 Camry. It was the easiest car buying experience ever thanks to the wonderful staff at Dolan Toyota! Working with George Moran has always been a pleasure, the 19 plus years of experience that Beth Pollard has working for The Dolan Family shows in her professionalism and knowledge of all things automotive. We had the pleasure of working with Ally Cobb for the first time as our Vehicle Delivery Specialist, she was very informative and knowledgeable while showing us all of the features on our new cars, all the while with a very bright and cheerful personality! We will definitely be back, the youngest turns 16 next year!

This is the 28th vehicle I have purchased in my life, 20 have been new, 8 used. This is the 2nd vehicle I have purchased from Dolan Toyota, both new vehicles. I have been very pleased with the caliber of people that work at Dolan. Sales/Finance people are low key, low pressure, knowledgeable about their products. Service writers/staff have been well versed, friendly, caring. I even got to meet with my mechanic to discuss diagnosis/troubleshooting. This 2nd purchase was unplanned, and was handled professionally by all of the Dolan staff involved. The 2017 4Runner I purchased about a year ago had a noise that I did not feel I should have to live with. This is how I got involved with so many in the service department. Service writer, Katie and Mechanic, Steve were so helpful, concerned, diligent in helping to try to track the cause of the noise. During my 2nd visit on this problem, I decided to speak to sales. I was listened to, and given a very good deal on a 2018 4Runner. I continue to be very pleased with the staff at Dolan, and will continue to visit for service needs, and sales as needed. Both purchases were attended to by excellent staff members.