Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
Bought a car here a couple of weeks ago. The place was very busy, I knew what I wanted and Eric was kind enough to get me in and out in less than a half an hour. It would have been less than that but we got to talking. He's a great guy, everyone there is super nice. I would definitely recommend buying a car here.
I purchased a 2013 Highlander and Love it. Eric was easy to talk to. Answered all my questions and always had time to take my calls. The transaction took just over an hour. Great place to buy a used car. This is my families second purchase at Nelson Automotive and it will not be me last.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
This is the second car I have purchased through Tony and he is an outstanding salesman. Everything you want when purchasing a car; professional, knowledgeable, understanding, and honest.
In addition to Tony, my experience with other Garber folks has been excellent. I would highly recommend Tony and Garber Toyota.
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