I always receive exceptional quality service from Regina White. She is honest, helpful and always courteous. Regina takes time to explain the problems) and provides you with options.
I owned my last car for 23 years
by SusanW from San Antonio, Texas
December 23, 2018
This RAV 4 is significantly different than my 23 year old Suburban, but I am in a different stage of my life and I was happy to scale down. I like the power of this vehicle and appreciate the quiet, both in its ride and the ability to screen outside noise. I think this a perfect match for me!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
LOVE this vehicle!!
by Stlrfan7 from Melbourne FL
October 21, 2018
LOVE everything about this car. Compared to my Mazda and Honda similar sized SUVs, this is the absolute BEST!! Love the ?blind spot? notice on the outside rear view mirror and the beeps when something is in front/ behind me. I will be a Toyota gal for life!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A strong, heavy, very safe feeling car
by Sandie"Red Rav 17" from Jefferson, MA
December 28, 2018
This is the car I been wanting for awhile now. AWD, so it will be good in New England during the winter. It has more leg room front and back than much more expensive SUV's
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
2017 RAV4 Limited
by MamaBear from Midland, Texas
December 20, 2018
Excellent small SUV for the money & so fun to drive! The interior is roomy with good legroom. Even though it’s a 4 cylinder, it has good acceleration and is quite peppy!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Monster sells a high volume daily. I went in for a used car but did not end up buying it due to the fact that they did not negotiate the online price even though the car was not in ideal conditions (3 yr. old)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Should be the TOP FIVE in each class/group.
by JastonAR from SAN JOSE, CA
November 27, 2018
This should be the standard -bearer vehicle amongst its group. It's dependable and reliable car for your daily use. The safety features are excellent. You get your monies worth.
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
fun to drive, carries lots of stuff...
by kim from Seattle
November 30, 2018
can go anywhere, camping, traveling, reliable and comfortable....good visibility and quick! back seats are easy to put up and down, really comfortable for those in the back. Lots of bells and whistles !
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
by Doris S from Schererville, In
December 5, 2018
We have enjoyed the Rav4. It is the first SUV for us and we like ?sitting high? compared to our sedan. It has good pick-up and good gas mileage.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
my 2001 Toyota highlander
by happy owner from everywhere
December 7, 2018
It served us well 204000 and little repairs would have kept it but felt it was time to get something new happy with Toyota even for future consideration
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