The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I’ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!
Nicest Car I've Ever Owned
by QP Pat from Valley Stream, New York
January 10, 2019
I am extremely happy with the Toyota RAV4. Comfort, reliability and ease of handling are all top-notch. I now understand the reason for this model's continued popularity. Highly recommended!
Personnel is courteous, professional, and prepared to answer any questions you might have. RaShawn was as always professional and got me in and out in record time.
Rubbish car, unreliable, lousy service from Toyot
by Jong from Brisbane airport Qld
January 13, 2019
Uncomfortable seats, lousy suspension, diesel is gutless (barely tows a laden box trailer ). Very dated design and poor value for the money. Starter motor destroyed itself (car 9 months old) and after 3 weeks still waiting on parts - been told could be a 6 week wait. Not good enough Toyota!
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Most reliable car I have own.
by Prema from Bethpage NY
January 12, 2019
This car met my all needs. Sufficient room, beautiful car, very comfortable. It has all technical advanced specially I like the blind spot signal etc and very good strong tire and best judgment on road when drive. I recommend this car to all the people.
100% Satisfied – Call and ask to speak with Rick Cypress, Sales Consultant. I left a longer review on Yelp but in general I want to point out that Rick Cypress has an amazing team in James White and Tess McGee. The Suitland location has a massive selection of vehicles, very clean, free Wi-Fi, charging stations, water, coffee and friendly professionals. So far the car is perfect and the finance deal feels good (not like I was taken advantage of). Rick was fast, friendly and very knowledgeable.
by Vikings Fan from Saint Paul, MN
January 7, 2019
Have owned a Rav4 before, and it lasted over 300,000 miles. This is a reliable car! The only thing that I have a hard time with is the computer system, and the seat belt and out of lane beeper going off!
Alexandra Sanderson my service advisor at Heritage. She was such a pleasure to work with. She showed great concern, and made feel a sense of comfort. She's a prime example of what customer service is all about. Thank you. The entire staff @Heritage are awesome. Thanks again for going above the call of duty to satisfy your customers. Signed a customer for life
I recently took my 2007 Toyota Sequoia to this dealership for repair work and was shown both excellent professional and customer services by Lamone Taylor and the staff. This is the kind of services that I have always received when I brought my vehicle in for service/repair work.
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
Must reliable car I’ve owned.
by Maria Figueroa from Tampa Fl
January 8, 2019
This car me all of my need. It has plenty of legroom in the front and back,the ride is great compared to other cars I tested.
Sales Professional Michael Dupree was excellent! He worked with me and put me in the car my family needed! The store GM helped negotiate with me, and got my monthly payment at a reasonable rate! What are you waiting for go see these guys!
Friendly and professional demeanor of all employees.
Especially Eric Garner. He went the extra miles both at every step of purchase to ensure I got the car I wanted., He continued several contacts by phone to ensure quality service and inform me of process. A special service not often found!
Finance dept extremely professional and helpful.
I have bought several cars at Bayside and also continue to use Bayside service and car care because of their overall excellence and personal support from all departments.
,Friendly and professional demeanor of all employees.
Especially Eric Garner. Went an extra 10 miles to ensure I got the car I wanted, continued contacts by phone to ensure quality service and inform me of process.
Finance dept extremely professional and helpful
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
Love my salesman Harold Bastillo. He is top rated! Love him! I ALWAYS go to TOB and Harold. We have purchased several cars from him. He is honest and accommodating. I have sent many friends to him. You won't go wrong with TOB or Harold Bastillo.
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