I purchased a Toyota Highlander.
The Sales Dept did an excellent job. Took their time explaining features and warranty info . Very happy with the knowledge of the vehicle and financing.
I also had an excellent experience with the service department on my follow up visit .
Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
I re-leased a new car this past Saturday, august 13, 2016. i had the good fortune to work with Michael Lindley. He was very helpful, professional and sincere. I appreciated his low key approach and he was not at all pushy. He took the time to explain all aspects of this transaction carefully and professionally. I would highly recommend him to my friends and the personal service i received and have received from dealing with Peruzzi. the person taking care of the credit aspect of the process was likewise very helpful and friendly.
the ONLY NEGATIVE was not being able to sign my name with a pen. Using the current method is MOST ANNOYING and very uncomfortable.
Our experience began with Chelsee in the Internet department who listened to our needs and gave us a price that was very competitive with other offers we received. We then came into the dealership and were greeted by our assigned salesman, Mohammed who provided excellent service and a signed contract exactly in accordance with what we had been offered. We look forward to a long and pleasurable relationship with the folks at Sloan and are appreciative of the fair honest service we have received to date.
We had a very positive experience with Mohamed today. We had bought a car a month ago from Mohamed and it was totaled in the middle of the night. We knew we wanted to go back to Mohamed and see if he could help us find a new car. He was able to set us up with a car that worked with our budget and that we loved. Definitely would recommend purchasing a car through him!
We are extremely happy with the deal we got at Tri County Toyota. Bruce Bransfield was our salesman and he did a fantastic job working with us. He was able to answer all our questions and concerns and we never felt pressured or rushed. We will definitely be returning to Tri County Toyota when it's time for our next vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Was a great experience... I felt comfortable and the process didn’t take long! I would recommend this dealership... The service was excellent and I would recommend this dealership
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