Used Toyota SUVs for sale near Old Saybrook, CT

Ease of making a service appointment, with an estimate of time required so I can decide if I want to wait or get a loaner. Pleasant, courteous, and knowledgeable service agent.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

ALL EMPLOYEES WERE WONDERFUL TO DEAL WITH. NOW INTERESTED IN THE SOLTERRA AND ANOTHER ONE...I THINK IT STARTS WITH AN E AND IS A CROSSOVER VEHICLE...I'd like to speak with dan m. Jodi Canova-Moore

We had a totally electric Mustang Mach E which we traded for this car since the range and infrastructure both were not ideal. The Toyota RAV4 Prime is the best of both worlds since it is a plug-in hybrid and is the car I should have purchased originally. It gets between 44 - 50 miles on totally electric charge (for around home) and about 500 miles on a fill up of the gas tank (hybrid used on the highway). Pricing was NOT ideal as they added a "Market Adjustment" to the price so it was above MSRP.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

Everyone I deal is professional and friendly; in particular Catherine and Shana go out of their way to make my experience pleasant.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Had a great experience buying a used car here. Everyone I dealt with was friendly and knowledgeable. I never felt pressured, and being a single female, that was important to me. They gave me a fair price on my trade-in, and their cars are reasonably priced. Will Anderson was a terrific sales guy, and Jill and Matt guided me through all the paperwork. *Highly* recommend this dealership!

Good communication appreciated first free service after purchase will be coming back because of that.

I traded in a Corolla hatchback for this RAV4. I love the size inside. I love the screen and it’s pretty comfortable though. I haven’t taken it on a very long trip. My gas mileage has decline since winter has come, but so far the all-wheel-drive is handling the snow

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!

2018 Rav4 was totaled by someone who ran a stop sign. Miss this car every day. Every single airbag went off and me and the other passenger were safe and able to walk away alive. Thankful for this car.

Jimmy Yilmaz is great! A great time getting a vehicle. He was super friendly and helpful. Good sense of humor too. I highly recommend him and the dealership.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

Amazing on gas and very reliable . Comfortable to drive .I travel 48 miles one way . Great in snow also . Very roomy and sound system is nice

Champagne and Fernando made the entire process seamless and were very accommodating with me while being many states away. Couldn't ask for a better experience!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Purchased a brand new 23 rogue from here. Everyone was super nice and the process was super smooth and easy. Will definitely purchase my next vehicle here again

After purchase I immediately took the car on an 800 mile road trip. It is much more comfortable and rides more smoothly than our older RAV4 and had plenty of pep for highway driving. Averaged over 37 MPG at highway speed of 70-80 MPH. Would have liked a power hatchback but overall I’m very satisfied with the options that came with it as an LE model.

Great experience - painless transaction from out of state - Fernando helped out at every step to keep us informed and answered every question -

The car has been great with one glaring exception. The 2023 Rav 4 navigation system and manuals explaining it are far from easily understood by some of us with advanced degrees and years of experience in writing and interpreting complicated financial documents. The 2023 Nav screen is as much a distraction as driving while using a mobile phone a highly discouraged practice., perhaps more dangerous. Our 2028 Rav 4's Nav system and manual were easily understood. intuitively structured and easily used during our drives and with a safe screen. Somehow the 2023 version escaped those virtuous characteristics and is one that has made me start to consider trading our 2023 in after 7 months.

Thanks Dylan for my Kia Optima on today. Thanks for making the car buying process simple and smart. Thanks again to all the wonderful employees at Smart Buy

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

What a great dealership the people are fantastic super knowledgeable and helpful I’ve purchased 2 cars from them so far and go back for service all the time on my vehicles! Wow what a team definitely recommend this place to anyone who looking a car or looking to get their car service!!

Bought new in 2018, have replaced battery and tires in 40000 miles. Been reliable but expected better gas mileage. 29 mpg hwy only 16 mpg in town.

I had reached out to check out a vehicle they had in stock, and everyone there could not have been nicer, or easier to work with. Katie, Sam and Brian were very friendly, helpful and even though it wasn't the right car for my needs, they couldn't have been nicer.

Beautiful ride, inside and out. Great features, insanely good gas mileage, no complaints! I absolutely love the blueprint color, and the roominess with three kids- I love the three rows!

I recently purchased a 2011 Ford Escape. The car was in great shape and was true to it's description. Staff was friendly and all paperwork was done quickly.

Just bought this 2019 from a dealership. At first I couldn't believe the mileage...170 miles...until the dealer explained it came out during the height of COVID and sat at dealership for 3yrs. This current dealership bought it at an auction with only 170 miles! Once they advertised, I jumped on it! I've always liked the style and the quality of Toyota cars. I had a sports car prior to thus and I can tell you there is a BIG difference in the cost of gas and mileage. It's sleek, roomy and I LOVED the colorit came in (Electric Blue). It was kind of pricey for a 2019 but it was definately in NEW condition!

Volvo is a great car! However, I enjoy interacting with the people who work for Gengras and find them not only professional but extremely nice and very helpful! I wouldn’t go anywhere else!!!

I am super pleased, I have this car. It makes me super excited and just gives me the feel of being wealthy and grand like my GrandHighlander. It gives me peace of mind when am driving it, no matter the climatic conditions. I drove it during the enormous snow that happened in 2024 in Maryland and it was just marvelous. I got it brand new and has put nearly 15k mileage on it yet it still feels brand new. Though there’s been some recalls on it, which has been fixed by Toyota free of charge but I’ve never had any issues driving it. It’s a great upgrade from the previous sedan car I had. It is truly an amazing luxury car without the luxury price. I wholeheartedly recommend this car. I particularly liked the fact that it is roomy and has cargo room too while being a beautiful SUV with the strength of a Truck.

Knowledgeable and helpful sales person along with all staff including service personnel. I would highly recommend.

Purchased used in July 2025. Great gas mileage. Smooth, quiet ride. I enjoy many of the features of this loaded model. But there are a few things that are slightly annoying. As the car slows down, it sounds like an emergency vehicle. I found myself looking around for a squad or an ambulance until I realized it was the engine whining. Second, the radio cuts in and out. Never had this problem on other vehicles. I live in a metropolitan area and have strong station signals. So this has me baffled. Fortunately I can sync my phone playlist and enjoy my favorite tunes. The weather is always lagging and sometimes reads cloudy when it’s pouring down rain. Lastly, I have not figured out how to cancel a destination on the map navigator. It also cannot find my address and has me going to a completely different town if I need to get home from an unfamiliar area. Maybe it needs an upgrade but was hoping that was automatic and cloud based.

Volkswagen or Old Saybrook was the best buying experience I have ever had. They work with you and are on your side and want you in the car you want. No haggles. We worked with Laurie and Bob and they were wonderful.

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.