Used vehicles for sale near Severn, MD

We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We gas the best Experience Ever..and we are looking to purchase another vehicle now. This us an amazing dealership and staff!

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

Best experience !!!! Thank you eastern !!! Wendell you were great !!! Jesus santos thank you and Walid thank you for your service you guys are the best. ! We truly appreciate you very much !!!!

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

Thanks to Devon Bragale for walking me through the purchase of my vehicle. Very professional and helpful, if you want good service and business, he is the man!

Mr. Lewis provides amazing customer service. Very attentive and makes the experience very seamless. The facility is always clean and offers two waiting rooms depending on preference. The entire staff are very friendly and knowledgeable.

Had a fantastic experience at Heritage Park Honda! Huge thanks to Chris for making the entire process smooth and stress-free. He was professional, knowledgeable, and didn't pressure us at all. If you're looking for a new vehicle, definitely go see Chris!"

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Mimie is a fantastic service rep. She knows her stuff, is friendly and explains everything clearly. The dealership is clean and inviting. I will come back for service again.

I had a great experience starting 2026 by working with Ulysses Gonzalez to buy my 2019 Highlander XLE from Koons Toyota Annapolis!! From my first call to ask about a vehicle newly posted online, it was clear to me that I was VERY lucky to have randomly reached Ulysses. First, he made it easy to follow up on the vehicle I was interested in. That was a very good sign! Then he explained that he was there to help me in any he could to reach a good decision that worked for me for this major purchase, and that “concierge” level service was the approach of their entire organization across the board. From my perspective that is how it played out! Ulysses always listened to me and then was available nonstop to answer my questions and find creative ways to make the logistics of deciding on a car work for me even though I live 30 miles from the dealership. And throughout the process, he and everyone else who he pulled in to help me (in the service department, for the financing, etc) were great people! I would highly recommend Ulysses and this dealership to anyone.

I love this place! Aside from the free car washes (whenever as long as the weather permits) and the 5 free oil changes the connection with the people there is the best. They recognized me, were personable, and understood exactly what I wanted and were able to give me a decent price too! Ask for Larry Sr! He's the best!

Excellent experience jasmine worked extremely hard and got me the car I wanted - really pleased with experience

We recently bought 2 vehicles from this Delaer. Mr. Nasir Naziri helped us extremely well. His professionalism, attention to details, understanding our needs was unique. We thank him for such a great service. Highly recommended this dealership. When great salesman like Mr. Nazir are there, the dealership will certainly thrive. We highly recommended Mr Nazir and the dealership to our network. Will certainly bug again!

Shane was very helpful in getting us into a new vehicle ; I would highly recommend their service

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%