Used Volkswagen Jetta for sale near Elmhurst, IL

I had a great time buying my new car, Jordon, the salesperson was very professional and knew everything about our vehicle. Vehicle I was interested online was sold before I got to the dealership. So they got me the exact car I was looking for from another dealership in the Napleton family!

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Great customer service at the repair center, very clean, friendly and love the uber ride back home a +. Would definitely recommend this repair center for Honda

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Abe was great. Very professional. I went there to test drive a used car. He told me prior what’s wrong with the car so i can hear it when i drive. I decided not to buy the car. Too bad they don’t have any similar card available. I would have purchased it because I already liked the dealership.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

great place to buy a car. love the atmosphere and vibes. Great sales team to accommodate you. See Mario in sales for honest and thoughtful care.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Luis Torres was an excellent and personable salesperson! He helped me with my first preowned vehicle!! Go shop with him!

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

Malik at Napelton River Oaks Kia did not disappoint! He told me I was going to drive out with a new car and he was a man of his word! Thank you so much for your help in making sure I was satisfied with my purchase! 10/10 on his customer service 👍🏽

pretty good service. always courteous and consistent.

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

Fast, efficient, friendly, wonderful, second time buying from this dealership. I highly recommend Denise, she is wonderful and Dennis in finance was great whole thing took 2.5 hours and we were off the lot smiling.

Went in there great service and attention from Danny, i got all the info i need from him and defenitly gonna come back to get a great deal!

I had a great experience at City Volkswagen of Chicago working with Laura Torres. She was kind, efficient, and made the entire process feel smooth and stress-free. It was so nice to work with someone who truly prioritizes the customer and takes the time to make sure everything is handled properly. I really appreciated her professionalism and would absolutely recommend asking for Laura if you’re visiting the dealership!

Just wanted to give Bruce at Arlington Nissan a sales manager a big shoutout for all his help the process was quick and easy with no pressure.

I had an excellent experience working with, our service advisor, Kevin at Mercedes-Benz of Naperville. His communication skills are outstanding, he kept me informed every step of the way and took the time to clearly explain what was needed and why. Kevin genuinely cares about his customers and it shows in the way he listens, follows up, and makes sure everything is handled properly. He is knowledgeable, professional, and clearly knows what he’s doing. Service like this builds trust and makes a big difference. I highly recommend asking for Kevin if you’re servicing your vehicle. Husam

"Jakub Sales delivers exceptional service, exceeding expectations with top-notch quality and professionalism. Highly recommended!"

I had a fantastic experience at Honda on Grand. The staff was knowledgeable and friendly, and their selection of vehicles was impressive. I never felt pressured to make a purchase, and the whole process was seamless from start to finish. I would highly recommend Honda on Grand to anyone in the market for a new car.

Matt, Azbel were top with great first impression, and even better lasting impression! Great Service also from Moshe, Jeremy, Tino, Tamu, and welcoming crew. I am happy with my beautiful and spotless new car and dealership is the same. Friendly and very knowledgeable crew! I send everyone there for a great car, caring and trustworthy staff who will help you select the vehicle that's right for you!