Used Volkswagen Passat for sale near Plano, TX

David Boyce and George, the finance manager, did a great job, very pleasant and easy experience overall! They were both very detailed and patient during the entire sales process1

The Passat is a solid sedan and very reliable. I like the way it drives and feels on the road. The interior is very good size with more backseat and trunk room by far. The R Line is the best

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

Great value for your money. Surpassed toyota canary for price and value. Only downside small 6.5 screen other than that the gas mileage is through the roof.

They were amazing all the team, Jaamal, Hanna and finance manger helped me out and did their best to make me a happy customer. So i definitely recommend this location

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

Moe was great; very helpful and went out of his way to ensure we had a good buying experience. Would highly recommend!! Thank you Moe!

I bought a lease turn-in and it had 31k miles. So far, this car is in mint condition and rides and drives like a dream with a 4 cylinder turbo engine and no problems so far. This is a great looking, very roomy German vehicle with style and passaze. I hope this car last for many years to come.

The buying process was pretty good the make ready part needed some work, we had to wait way to long

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

I would recommend Principle Volkswagen with a caveat - once you get into Service, everyone is great and we've never had a problem with Service. I like the video from the mechanic showing and detailing what was done. However, reaching them on the phone is a nightmare. The phone to Service rings and rings, then disconnects. If you can finally get to a point to leave a message, they are never returned.

I love my Passat SE. My only complaint: being 6'1" I find it somewhat difficult to get in and out of the car. It sits too low. But once in the car it's most comfortable and a pleasure to drive. The driving assists and adaptive curse are marvelous. I think it's one of the nicest looking cars I've ever owned.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

Our 2022 VW Passat Limited Edition is proving to be a fine family car. It is comfortable, fuel efficient and has lots of safety technology. We are so glad we bought one.

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

This is my 6th or 7th VW Passat - I have lost count but this car continues to go and has never let me down - I wouldn't think of purchasing a different make

They were all very nice and the manager was awesome Josh and the gentleman that sold me the car today he was just great and I cannot for the life of me remember his name but he was very kind very patient and had a good sense of humor put us at ease and made everything work in our favor and so I was so very grateful we've had a lot of bad experiences lately but this one was not one of them I am very grateful for them at drive time. And when I find out the guy's name that was my salesman today I promise you I'm going to do another review with his name.

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

Great Experience – Honest, Professional, and Smooth Process” I bought my car at Precision Autos and had an amazing experience. Karen helped me from start to finish and was incredibly transparent, kind, and professional the whole time. She explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. The car I got is used but in excellent condition, I got extended warranty that I can use with them or any certified facility which it gave me peace of mind. If you’re looking for a reliable used car and great customer service, I highly recommend Precision Autos. Ask for Karen — she’s the best!

Very comfortable drive, leg room for 4 big adults, lots of tech features to assist driving. Also fuel economy close to 40 mpg, and visibility is very helpful when highway is packed

I had a fantastic experience working with Trinity Howell. From start to finish, he was incredibly honest and knowledgeable without being pushy at all. He handled every question with a smile and was genuinely ready to help me find the right fit. If you want a stress-free car buying experience, definitely ask for him!

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

This was one of my favorite cars I test drove, but also one of the base models. It has a huge trunk and tons of room for a car seat or 2. Gets an average of 38-40mpg which is awesome for my driving to and from work.

We’ve bought a lot of cars over the years and this dealership was one of the best and easiest experiences we’ve ever had. Highly recommend! We plan to be back!

This is my 3rd passat I'm sad they are no longer making them so I bought my car this time when my leg was up.

Bo was super informative on our car purchase! There was a issue with the air conditioner fan and he made sure to get that taken care of before we left the lot! He went over all the paperwork and handled our tags, inspection and all the other small hassles when buying a car! The price was excellent for the car and it was clean and well maintained. He offered a free CARFAX as well! I highly recommend Shock Motors to anyone on the market!

I purchased my SEL from a dealership with only 13k miles. Great Value with every option you can get in a car the only thing it doesn't come with is a Heads Up Mph Display. The Fender Speakers System with Apple Car Play sounds rich. It has Wifi Bluetooth ,Heated back seats, Trunk Release by Foot, Remote Start, Rain Sensing wipers, auto dim rearview mirror. Door Entry lights auto, unlocks car automatically with a push button start. I wish the engine had more muscle. Overall so far 4.5 Stars

At first, I was hesitant about going to Auto Place Inc. due to the past reviews that people have written. I decided to take a chance with them, which was the best decision. When I arrived, I showed them the three trucks I wanted to look at, and they handed me the keys to them. They let me take my time looking at them and test-driving each truck. The team was not sitting over me like most dealers do. If I had questions about something, I went into the office to ask, and they answered everything I asked. I could take as long as I wanted and did not feel pressured to buy a truck from them. At the end of the day, I bought a 2015 Ram from them. The one thing that came up after I purchased the truck and was driving it home was that I started getting a vibration in the front end when applying the brakes. When I got home, I checked the brakes out and saw they were worn and needed replacement. I knew I bought the truck “AS IS,” but I still sent them an email about the issue, and the following day, when they were open, they called me and said they were sorry to hear about the issue and we wanted to take care of it for me. They did not have to consider that because I bought it “AS IS.” So, I drove it back to them, and not only did they replace the front brakes and rotors for me, but they also replaced the back ones. That is fantastic customer service, and I would recommend Auto Place Inc. to anyone looking for a used vehicle. The one negative thing I have for them is that they do not offer a CARFAX report on the vehicle.

To all the "whiners" out there (detailing mechanical issues) "after" 100,000 miles. You don't let ANY brand of car go without "scheduled maintenance at or around 90-100,000 miles. Look at your maintenance book that came with the car. (ALL) cars have an expensive scheduled maintenance plan. If you buy a new 2024 its gonna have a $100-300 inspection and a mechanic bill of $150-175/Hr labor before parts. Some of you sound like you're suppose to be able to buy a perfect car that will never need maintenance. Really??? sheeesh. Buy an extended warranty and a new(er) car. You're the worst kind of driver to review any car. This brand is often nicknamed the "million mile" car bc it can go that far with "scheduled maintenance" of the engine wear items and oil changes. Can your Honda or Hydaui go that far??? I challenge you as a 4 VW car owner from the 2006-2014 to beat this brand of engine on highway mpg and engine longevity. Go do your homework and stop whining. My 2006 VW diesel still going at 325,000 and my 2014 Passat Tdi still going at 147,000 with the engine pistons and rings just getting seated at 90000-100,000 miles. You don't know what that means but as a diesel tech I can tell you it means it just getting its first break in period on its longevity of the engine parts. Farfenugen baby. Go VW!!!

I’d been to shady second rate places before I ended up at Midway Auto and they were so nice and overly accommodating. They made it easy and stress free to purchase the car I wanted and I left there feeling like I’d made a good decision and I would easily go back again for my next vehicle purchase. Without a doubt.

Great company! Everyone was so helpful! Especially Mike Moore! Went out of his way to make sure I was able to get the car I wanted!!

This car has a very roomy interior and the SEL premium option and a bunch oh technology upgrades that are great to have. Heated seats, duel climate control and remote start are standard.

I had an excellent experience working with Raul and Brian. Customer service was truly 10/10 from start to finish. They were transparent throughout the entire process, communicated clearly, and made sure I understood every detail. Timeliness was also outstanding — everything moved efficiently without feeling rushed. What I appreciated most was that they met me where I was in the buying process. There was no pressure, just straightforward, honest communication and a willingness to work with me to find the right solution. I would gladly give them my business again and highly recommend working with Raul and Brian

This has been a great car,reliability is great.has been a winner since leasing it,will not change from the brand,because where Vw stands on customer service.