I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Vlad and his team at Lupient were excellent to work with!! I was very happy with the buying experience...even on a busy Saturday morning. Everybody was available and eager to address any and all questions that I had. Love the car!!
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
I had inquired online about a specific vehicle for sale, John Rogers in sales replied to me promptly about my inquiry. He wasn’t pushy at all about selling a vehicle and said stop by anytime to look at the car closer and take it for a test drive. Upon arriving I was greated as I entered inside, making me feel welcomed and comfortable. Everyone was so nice, John was was very knowledgeable in all aspects. Even though I didn’t make a purchase from Kline I feel I would go back again in the future!
Kline did the 10,000 mi service and the appointment went very well. Easy to schedule, when I arrived the vehicle was inspected and checked in, and work was started right away. They advised when it would be finished and while I was waiting, I was told it would be done before that time. It was returned to me with a fresh wash, and vacuum, and clean windows. I appreciate their being on time but they have an excellent customer waiting area that is very comfortable and quiet.
The process involved a high level of attention and the salesman John Rogers showed us a number of vehicles and products we had not considered. I feel we found a great value. We were very happy with the experience.
I have own Volvo cars for years and have been a loyal customer of Kline Volvo for the exceptional service and experienced salesmen at the dealership. I have always worked with Mr. Muellner for the past 20 years and have nothing but praise for the attention and care regarding my car needs. A dedicated professional and commendable representation of the Volvo brand.
John Rogers sent a lot time going over the benefits of the xc60 when I first started looking.And after I decided to purchase the found the car in another state and had it shipped to me. John went over all the features of the car when I purchased it.
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