Acura TLX for Sale in Hackettstown, NJ

My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)

I would like to thank Robert Nylund for one of the best experience in buying my new CRV. I appreciate how friendly and accommodating Robert and other staff members were during my time at the dealership. Thank you for answering all my questions and giving me a great deal on my new vehicle. I would definitely recommend your dealership for its high level of professionalism and overall positive experience. HAVE A GREAT HOLIDAY!

Rob Nylund was very helpful and attentive. He went out of his way to deliver paperwork to my home. A great overall experience with this dealership.

Kai'Sun and Terri went above and beyond to make this a wonderful and positive experience. Friendly and professional. I got a great car and a great deal. I would definitely recommend their services to friends and family. Keep up the great work guys!

11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic

Thanks to Mikhail who always makes it a smooth and easy experience when I get a new car. I am very happy with the car and the customer service I received. This is my 6th Acura.

I can say that I am pleased with both the car and the service with which I was provided during the buying and selling process. Scott is very responsive, very knowledgeable, and he strikes me as someone who takes his job very seriously. He answered all my questions and he did not pressure me in the least. I know it's counter-intuitive with car dealers, but I feel that he was looking out for me. I feel that in my dealings with him and others were on the square and that my concerns were addressed. I think that everyone there truly wanted me to be happy in this purchase. I do not feel that anyone was just trying to make a sale. I can tell you with confidence that I will recommend Bridgewater Acura as a reliable dealer and I will more than likely buy another car from you. Merry Christmas to all of you (or, as we say down here, "y'all").

Very good guy, wants to help recommend to anyone. Very honest and try to get you the best price possible.wonderful people make shore to go to Bridgewater acura !!!!!!

First time buying a car and they were very accommodating, and made the process as smooth as possible. Paul and Eddie thoroughly explained the financial terms and were friendly throughout the negotiation. I would recommend them and the dealership to anyone looking for a reputable place to buy a vehicle.

Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.

Always a good,efficient service department-not disappointed!

My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!

This is my 4th Acura MDX with Rich and 8th with Spring Field Acura. I keep on coming back here for great service and good prices, especially due to very good people like Rich

??? Exceed Customer Service expectations! I had an extraordinary experience with Springfield Acura in purchasing my first company car. In the process, I had the pleasure of working with Luis, Bill and Greg (Finance). I never thought buying a car from the dealership could be so pleasant. I always hear horror stories but my experience was a dream come true. From the first time I spoke to Luis, I knew I made the right decision. He was always so reassuring and kept my mind at ease throughout process. Luis never failed to keep me posted. Luis and Bill really did the impossible to get me the specific car I wanted. It was challenging for them to get the car, but with their effort and determination they made it possible. Luis even worked on his days off. If that isn???t dedicate customer service, than I don???t know what is. When I arrived at the dealership, the vehicle I had talked about so eagerly was waiting to go home with me! Bill and Luis inspected every inch of the car before handing me the keys. They let me see the car in the mechanic area, this demonstrated trust and honor for me as a customer. As a first time buyer, I was treated above and beyond than expected. I was offered me a fair price considering the exclusiveness of my car. Bill explained how he arrived at his decision, and Luis showed me the technology in my new car. He was patient, thorough and compassionate. Greg (Finance) was equally patient with me in determining exact down payment and deal flow items, like payment, term, warranty etc. At this point, I was more than impressed, never once feeling like I was "being sold". Greg was honest and straight to the point. This was a very easy process. Where this team really earned my outstanding rating was after my purchase. Luis followed-up to make sure the car was exactly what I expected. I did not feel forgotten. Where they could have simply not called me or cared afterwards, they didn't. They truly do care about each customers that walks in the door. This is not only admirable, buy inspiring. Bill, Luis and Greg are the most honorable, easiest men I have ever transacted with. My boss and I will definitely send our future marketing employees to Springfield Acura without hesitation.

This was my first experience with Springfield Acura and I was pleased with it overall. Salesperson, Richard Passanati was very informative and helpful. I did not feel pressured. Pleasant experience leasing from them.

Bought Acura MDX Advanced Entertainment package.Very disappointed with the service ! Especially, with the service of sales agent. Had an issue with my number plate. I haven't received my number plate even after 5 days of temporary plate has been expired. Contacted the sales agent "Richard" few times, his response was very unprofessional. Event he didn't bother to answer my call and didn't reply my voice mail. During last conversation he told me "NOT TO CALL HIM ANYMORE". Of course, I had to call him. He was the sales person. He is responsible for all the customer request and needs. And he took the customer review card filled up in front of him almost forcefully to give him good rating, which is also unprofessional. Very unhappy with his service and will not recommend to take service from him.

Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.

Always a great experience dealing with salesmen at Wayne Acura. We have now bought at least 12 Acuras over the years and have always been happy. We especially would like to mention our salesman, Dave, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns and even called to wish us well over the holidays. We intend to stay with Wayne Acura in the future.

My experience today at Open Road Acura of Wayne was a very pleasant experience. Pedro Diaz listened to my requests, considered my budget constraints, and was so very knowledgeable about the ILX. Thank you again Pedro for working out a lease deal that enabled me to drive an Acura for another three years. It was refreshing to interact with a salesman that was very soft spoken and well mannered.

Thank u Melvin was very helpful he was patient with us