Can you break a lease early and get a brand new car in 2 hours? MARQUARDT BARRINGTON can!!! I worked with Fabian and it was easy and painless! The whole crew works like a team. Fabian was jugging multiple customers and did it with perfect execution! I am so glad I got to have this amazing experience. The simplicity, ease, and professionalism of this dealership will keep me coming back forever! Thanks guys for helping with my early Christmas gift!!!! If you want to get an amazing vehicle with great customer service, Go here and watch this team work! Thanks again
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
This dealership provides great service. Got tired of the hard sell every time I went to another local dealership. Only thing I think they could do better is the waiting area. Another dealership I used to go to had theater type seating and desks with chairs to work at. When you are waiting for your car for 2-4 hours comfort is nice.
Drove in without appointment concerned about tire pressure and was immediately taken care of. I was walked through issue that turned out to be nail in sidewall of tire. Decided to get 45000 mile maintenance done while I was there, received dealer car and was on my way. Received call next day new tire was delivered and installed. By far the best service and experience with a dealership. They always go above and beyond.
Bought a certified 2015 Audi Q7. Nicolette Grivas is the best car salesperson I have ever dealt with. Extremely helpful and knowledgeable and a pleasure to work with. The service department is also excellent. I highly recommend this dealership.
Even though i did not purchase a car here! But we had a great experience. Sales personal were professional and not pushy at all. You can test drive with confidence. The selection of cars are top of the line. We test drove a 2012 audi 2.0T premium plus AWD and it had low miles , luxury and speed. I recommend the dealer to everyone that love a touch of class.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of.
Well we towed car there because the wife drained the battery, on acount she doesn't know how to start a car, she left the lights on in the first place. Scott out service guy really took care of me from start to finish, explaining everything in detail as we went along
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