Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Claudia Zires was extremely helpful during the buying, financing, and general sales experience. We drove over 8 hours to get the car that suited me and everything was exactly as she said it was, no surprises, just a quick buying process. She even had our truck that we traveled in washed while we went over the financing options. I highly suggest anyone who is looking to buy a car to consider the Autobarn Mitsubishi of Evanston during their search.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
This dealership provides great service. Got tired of the hard sell every time I went to another local dealership. Only thing I think they could do better is the waiting area. Another dealership I used to go to had theater type seating and desks with chairs to work at. When you are waiting for your car for 2-4 hours comfort is nice.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
My 16 year old daughter and I flew to Chicago specifically to purchase a 2015 Audi Q7 TDI. We identified several vehicles at 3 different dealerships that would work for us. We arrived at Audi Westmont at 830am on Saturday and drove 3 vehicles. Then we went to two other Chicago area Audi dealerships. After being disappointed with the quality of the CPO Q7's at other dealerships we ended back at Audi Westmont at 530pm and purchased the car we drove earlier that morning. I told my daughter "we should have bought this car this morning - we would already be home!" After a week with the Q7 we love it. Thanks to Fred at Audi Westmont for his support and professionalism! Philip and Madison (Tampa, FL)
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
11 years ago I purchased a BMW from Anderson. It was a very pleasant experience. That brought me back for round 2 and I bought a Mazda CX-5 Grand Touring, which they had to bring in from a dealer in WI so I could get the color I wanted. I got a solid deal, and the service I received and always have received is what brought me back again. I highly recommend Anderson BMW, Mazda and Volkswagen.
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