Used 2018 Audi Q5 for sale in Mundelein, IL

Best car buying experience ever!! I came here from out of state because they had the exact vehicle I wanted. No price gouging, friendly honest service. 10/10 would do business here again!!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

The experience with Lux Cars was great from beginning to end. I purchased this car long distance and did not see it until it arrived with the shipper. Sherry was so helpful with photos and Facetime to make sure I was comfortable with the transaction. She made sure the car was prepped properly before shipping and even answered her phone and helped at 9 pm one night when there was a shipping issue. Everything went very well, and I am so happy I purchased this car!

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

Service is done right.Staff always treats. the way you expect

This car has so many features and rides awesome. It handles great and is very comfortable. I highly recommend this vehicle to anyone who is considering it.

Great customer service from the staff here. My salesman Kyle Kiemle was very insightful and easy to work with. Management was forthright and professional, highly recommend this dealership to all those in the surrounding area.

great car for high-speed roads and off-road, comfortable, beautiful, safe, high quality, obedient, you feel confident driving, good visibility in the mirrors and windows, roomy inside

Identifies problem with replacement windshield incorrectly installed by Safelite and solved problem with new windshield properly installed.

I came in for an oil change and alignment. Since the process includes a check on my car’s components, I was told that I should replace my spark plugs since my car is older and I still had the original ones from when I purchased the car. I was also told that one of my tires has a slash in it and should be replaced. I wouldn’t have known that except for the all points inspection done by Toyota.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

Highly recommend them. Nicely run business. Staff is very polite, helpful, and detailed. AND... they are masked appropriately for everyone's safety. Very clean dealership and vehicles.

My experience purchasing a car from Carneed was excellent. The best customer service. It was a pleasure working with them and I would highly recommend.

I have been working with the Exclusive Autohaus team for a bit now... as I’m looking to purchase a new vehicle. Grace has been exceptionally informative! I highly recommend Exclusive Autohaus for a used vehicle! Great customer service and great quality vehicles. Thank you Exclusive autohaus!!!

Chris in the operations department is wonderful to deal with. They are great with communication and handling any issues that might happen. I would recommend them to anyone looking to buy a car!

I have bought high quality two used cars from this dealership and gotten service there as well. The care and time that the entire staff gives to their customers is beyond exceptional. They are always fair and always go above and beyond. (Insider tip: Ask for Mr. James!)

We honestly went into this dealership with not much hope to find a car, especially since we went already to 3 other dealers., but I can tell you that do NOT overlook this dealership. Super friendly and they went sooo out of the way to make this purchase special for my son’s first car. Kush had been taking care of us. His worry that everything goes smooth for my sons surprise , the attention to detail and customer service he provided and even stayed late for us was AMAZING. We will defiantly buy another car from Kush and this dealership. Just great customer service .

Purchased a 2023 Ram Limited and couldn’t be happier! Cooper and Donald were great to deal and everyone there was great! Unreal how great my experience was.

Car was as described. Low Pressure. Jim was a pleasure to deal with. Large selection off unique cars. Great experience over all. Will be back there again.

I had really bad luck at every other dealer due to credit issues, I came here and they made me feel very comfortable and never seemed judgemental to my situation. They showed me every car i wanted to see, and told me all my options. best car lot experience overall . Recommend david, he was awesome