Used Audi Q5 for Sale in Grapevine, TX

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I was having a problem with my Audi Connect, and after speaking with numerous people over the phone (who could not seem to understand what was wrong with the system), I decided to head over to the DFW Audi dealership. I spoke with Ruby Rodriguez, the Tech Specialist. Not only was Ruby extremely friendly, she was also very eager to help in any way that she could. After taking the time with me to walk through every step of the set-up process, we also were unsuccessful in getting the system to work. I mentioned to her that the Audi Connect technical support team was sending me a new SIM card, and I should receive it that following Friday. Ruby right away mentioned to me, that as soon as I receive the new card, to come back to dealership and she would set this one up from the start. Once I received the card, I came back to the dealership, and just as Ruby mentioned, she walked through all of the steps that she normally would to set up an Audi Connect account. Unfortunately, it still did not work. Ruby never got frustrated, but instead became more inquisitive. Her persistence eventually got us to someone on the Audi Connect dealer support team, who was able get everything to work perfectly!!! I do not think I have ever received customer service like this before! Thank you Ruby and thank you DFW Audi for the way you treat your customers! It truly makes a difference!

My wife and I went to Top Line Auto just to look at SUV's to replace our Jeep that was totaled in the last hail storm! We have a Mercedes Benz sedan and wanted to purchase a MB SUV, but my wife did not see one that jumped out at her! Sergei (the salesman) asked if she wanted to check out one of the BMW X-5's, but we had owned a few BMW's in the past and were not impressed with the ones we had! Taking a chance she said sure! The X-5 was tight, super clean, low miles, drove like a dream and had all the bells and whistles! So, we purchased it cash on the spot and even got a discount for a cash deal. The next day the battery had died, so disconnected it from the car and recharged it then reconnected it and I took it back. They tested it and stated it was going to need to be replaced! Sergei, went out, purchased a new battery and had it installed and registered in the cars ECU at no charge! We had such a good experience, we are now going back to purchase a sedan to replace our old Mercedes! FYI, I waited 2 months to leave a review just to be sure the X-5 was worry free! Great car, great experience!

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

I bought a 2007 lexus Rx350 from Sergei. The car looks and drives great!! Im happy with my vehicle. Before I bought my car they maked sure everything was working in the car. They helped me find the right car for me. They guide me through their whole inventory to see which car I liked the most. I'm satisfied with their service and I would totally recommend Top Line Auto to anyone looking for a luxurious used car.

Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7

Hands down. The easiest way for me to buy a car. I???d found this dealer thru USAA Car Buying Service and I???m so glad I did. Had a few calls back and forth with my salesperson Michele Conine, sent a few emails and the car I was actually looking for had been sold earlier that day which was disappointing to me but Michele search their inventory and found what I believed to be a better car. The things you really should know before reaching out to Michele and her team: 1) Know what car you???re interested in and exactly which features you???d want 2) Know what you're willing to pay for this. (And do some research beforehand to find out what others paid.) TrueCare.com works. Car buying is hard enough: 1) The car you want may "not be in stock" and you have to pick a different car (with a higher price.) ??? Have your financing pre-approved early so there???s no real haggling to be done. Michele and her team worked with me to secure the best financing options available. Better than my credit union of 13 years. 2) I didn???t experience any hidden fees everything was in black and white no fine print issues that I recall.. 5) Convenience. The only time I spent at the dealership was test driving to decide which car I wanted. I was out in roughly two hours it could have been less I cleared my day to be there. Salesperson: 1) Michele is like that energizer bunny that never quits she made me feel at home and comfortable right off the blocks. She explained Earth???s processes and business practices and how they???ll benefit me. Michele demonstrated courtesy, and professionalism throughout my car buying experience. She schooled me on a well know fact if you see something on their lot or on their website you???re seriously interested in get it then because it will be gone if you wait a day or two like I did. 2) Michele has made a friend and customer for life I would highly recommend my friends and family to make her and Earth Motorcars their first stop when they???re ready to shop and purchase.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I just started my start for purchasing my 2nd vehicle, first one was a cash car so wasn't aware of much as anything with Financing or really anything about purchasing a car. When I texted the number they have posted, it didn't take any time at all to receive a text back about the availability of the Infiniti they had in their inventory. I eventually got to the point texting was becoming difficult cause I had many questions and when I said I'd like to speak to someone about financing, I was called in no time by a gentlemen named Nick who informed me even more about the car and the AMAZING finance options they have! It wasn't long till I was driving away from their Indoor dealership was my G35, I super happy with the car and love the quick-ness of everything! Thanks again guys!!!

This car met all my need, its spacious and stylish. The miles per gallon is great as well and the steering feels great. The interior feels great.

I initially brought a used 2017 Audi Q5 in for a purchase inspection, from another dealer. After talking to Nick, who spent 10 minutes with me discussing the Audi inspection, walking around inspecting the vehicle, answering my wife's questions and then reassuring me that the Audi I was interested in still had over 23 months and 30K miles dealer warranty, I decided to at that time not to perform the inspection. 15 minutes after leaving the dealer, my wife and I was discussing Nick's professionalism and attitude. Never trying to push the inspection or any products and services, and how impressed we were with him, we decided to return to Audi Plano for the inspection. Nick was in the service bay, and greeted us like long time customers. He quickly got us in the queue and then arranged a Lyft ride back to our residence in Garland, over 20 minutes away. During the inspection, we recieved video footage of the vehicle being inspected. After the inspection Nick arranged another Lyft ride back to the Audi Plano where he went over the items discovered during the inspection, and proceeded to demonstrate great confidence that the car was of excellent condition. Nick's personality and attitude is the only reason we decided to go ahead with the vehicle inspection.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

They did a very good job, and if you go there you will be very satisfied. My car was handled with care and final product was great.

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

We bought a BMW from Autos of Dallas this week. Bryan Roth did an excellent of making sure we were taken care of and found the right vehicle for our daughter. Good buying experience and felt like I paid a fair price.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

I did a lot of research on which salesperson to visit with before I came here. There are a lot of bad reviews based solely on the salesperson not following through on what he promised. I met with Omay Bosch and he was very open and helpful. I arrived at the dealership around 11am and left at 7pm that day, primarily due to me taking forever to make a decision! I test drove two Lexus ES 350's and the one I planned to buy had a faint smoke smell that I did not anticipate. I then looked at another one with less miles and no smoke smell but it was $1K more. He also was patient with me while I took both cars to a local mechanic for a pre-purchase inspection. He would not go down on the price from the website; however, he did throw in replacing/balancing the tires for a reasonable price, painting some areas that were chipped, cleaning the upholstery/detailing the car, oil change/tire rotation, providing a full tank of gas, and also providing tint which came out of his own pocket. Even though I ended up spending $1K more than I had wanted to, I feel like I have a very reliable car and have peace of mind. My tip is to go with Omay Bosch and also do not go in thinking you can negotiate down the price unless the car has been sitting on the lot for more than 60 days and if it has more miles on it or is an older model. They have a no pressure to buy kind of vibe. Just know this is not the place to negotiate price but they are open to fixing things on the car so I would go with that if you want to try to get anything extra. For my first car buying experience, I would say it was overall pleasant and easygoing which made my decision to spend a large sum of money on a depreciating asset (which is a liability FYI) a little more palatable! Enjoy!!! :)

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

My wife and I recently bought a 2015 BMW 528i through Autos of Dallas. I'm nearly 70 and this is easily the best and most painless car buying experience I've ever had. Our salesman, Robert Moses, was attentive without being overbearing like many car salesmen, polite, knowledgeable and definitely customer friendly. He made sure the car was prepped and ready when we got there and even had some cosmetic flaws fixed before we took the car. The credit application process was ready when we arrived and the entire experience was less than 90 minutes - in and out. We got a great luxury car at well below KBB prices with low mileage in excellent condition and spent far less than we would have at a new car dealership. If you're going to buy a car you can't go wrong by going to Autos of Dallas and you'll do yourself a big favor if you ask for Mr. Moses. Both are class acts in my opinion. Thanks. John & Teresa McNeely

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

Looking for my 16 yr old a car for her birthday. She was set on a particular car and wouldn't listen to her dad and I on why that wasn't really an option (like the majority of teenagers:). Micah stepped in and talked with her like an 'uncle' and wow! what a difference he made! We looked at two cars and found one she loved! Being the daughter of a car salesman (for 30 years+ but no longer with me :(, I always base my car buying experience with him in mind. This was BY FAR the easiest and nicest experiencing of buying a vehicle since last buying from my father. From the receptionist, to Micah, to the finance guy.........professional, personable, and treated us with respect. Thanks so much Micah! Whomever is reading this, keep in mind Micah is outstanding - I HIGHLY recommend him!

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I cannot began to express how awesome my experience with Charles McCormick was. Charles worked desperately to help me locate my dream vehicle. I reside in Baton Rouge, Louisiana and Charles went above and beyond the call of duty to make this a reality. We called, texted, laughed and shouted together!! He is so loving caring and personal. When I arrived to pickup my vehicle everything was ready and waiting for me. I gave him the biggest hug ever!! Driversselect is awesome!! Could not find a deal like this anywhere😳!! Wow!! Will share with Louisiana😜

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

These 5 stars are based on my most recent visit because other times they deserved a 1. Service here is like a roller coaster of emotions and I never know if it’s going to be up or down. With that being said, they’ve always allowed me to express my concerns and they are nothing but courteous about it (at least to my face). I’ve been coming here a few years now and praised them better than dallas or Plano. I’ve seen the changes and dips in customer service since the original owner Baillargeon sold to a corporation, but I can see an improvement. I appreciate that.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Really went that extra mile to help me get into a new vehicle my trade in was danmmmmm near 200,000 miles and I’m in a 2017 so definitely would recommend and will be back

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!