Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
by Van R from Portland, OR
December 25, 2018
I love my Q5. It has all of the features that you would expect from an Audi, and it definitely had the power when you ask it to go.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
Super people to deal with. Things that needed to be taken care was handled.
The sales and closing staff were top notch. I would purchase another car from this dealership.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
Most comfortable car I've ever owned
by Family man from Portland Oregon
March 11, 2018
The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.
Prestige Imports has been my go-to since the first time they serviced my car. They always have a loaner car to lend me, my appointment is always scheduled within a couple days, I have always been greeted as soon as I walk in, and they are the only people I trust with my Audi. The service has always been above and beyond.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
Best car I've owned and hard to let go
by Audi Fan from Las Vegas NV
December 19, 2018
This vehicle is fully loaded and has many safety features, in fact Audi wins safety awards each year. Drives like new, and is a top luxury SUV.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Best SUV on the market
by PerryN from Park City, UT
June 26, 2018
Our Audi Q5 TDi is a superb vehicle that does everything well. Tremendous power, excellent MPG, great handling, big cargo capacity, safety and towing ability combine to make this the ideal vehicle for our needs.
Jim Page is not your typical salesman. He is all about the relationship! Jim is a person who cares, and shows it over and over and over again. I had called and worked with 5 different Audi dealerships. I was so uncomfortable with the high stress pushy salesperson and none of them listened to what I wanted in a car! I drove all the way from Tucson, AZ because of Jim's caring, excellent and timely service, and ability to deliver what he said he could. I am still so impressed with Jim! Being in sales myself gives me even greater appreciation! I'll never go to anyone else again to buy my car!
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
I have nothing but good things to say about Audi Flatirons and the staff there. They went above and beyond to help me get into an amazing car. Jim Page in Sales was personable, professional, and kind - by far the most pleasant salesman I have ever dealt with. He made the car buying process easy for me - even going so far as to call me after I bought the car to make sure everything was going ok. Shane in Finance took the time to go back over my loan (after I had purchased the car) to secure me a different loan with a better rate, and again, was a pleasure to work with. I would highly recommend this dealership to anyone looking to purchase a new vehicle.
Comfortable and powerful.
by ARG from Atlanta, GA
November 1, 2018
fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k
Sameer Shah in sales was knowledgeable and put me at ease throughout the entire process. I highly recommend Audi Flatirons and am thrilled with my new car!
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
I have nothing but great things to say about Sameer and my experience buying at Audi Flatirons. Everyone I interacted with at the dealership was professional and not pushy at all. I really appreciated that Sameer listened to me and addressed what I wanted and any concerns I had. I live up in the mountains, and they were very accommodating of my schedule. I would definitely shop at Audi Flatirons again. Great dealership!
An Audi Experience
by Lou C. from Eastchester, NY
May 1, 2018
Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.
Katie O'Neill at Audi Flatirons knows Audi cars inside and out. She is not only knowledgeable, but so friendly and personable. I cannot recommend Katie enough as a reliable partner in purchasing a new Audi. She will look after you.
The very best of my MANY cars!
by Audifan from Pinehurst, NC
April 23, 2018
I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.
I was coming off of a bad experience at my local Audi dealer. Katie O???neill Promised to make me forget about it, and she did. I could go on all day about Audi Flatirons and Katie. The best part was that there were no games. I was given an excellent first offer, and I took it. Behind games, my second least favorite part of buying a car is all the waiting. Usually it is a linear process. Each department finishes their task, and then you move to the next. Katie orchestrated all the departments, and multiple things were happening simultaneously. I don???t think I sat unattended for more then 5 minutes combined. Usually I feel like I need a Silkwood decontamination shower after buying a car. At Audi Flatirons that wasn???t the case. I highly recommend Audi Flatirons and Katie O???neill.
by CNWood from Inglewood
July 1, 2018
I just bought my Q5 and I was so excited to drive it home. I felt like I did when I was 16 and had just gotten my driver's license. It was a thrilling ride... very fast and great features.
My wife and I visited Flatirons Audi on a whim and were fortunate to be matched up with Jim Page shortly after arriving. We knew Audi was a good car, but didn' know much more about Audi in any detail. Jim did an amazing job educating us about the quality of Audi in a non-pressure manner. He was patient and took his time allowing us to ask many questions and became a friend during our car purchasing process.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
I had just moved to Denver, and knew I needed a car. I searched for about a month trying to find a car that was the best fit for me. During the last days, of my research, I saw this wonderful 2003 BMW Z4 3.0L. I saw that the price was great for the car, so decided to contact the dealer. Fortunately I fell in the hands of Jim Page, a very kind and helpful person, probably the most accommodating and supportive salesman I've ever met. Not having a car and living far from Audi Flatirons, Jim offered me a ride back home, the day that I went to test drive the car, and also offered to bring me to Audi Flatirons the day that I was going to buy the car. This demonstrates the level of kindness and care that Jim gives to his costumers. He is definitely the greatest.
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
I only stopped by at Audi Flatirons to drive a pre-owned SUV, but I was so impressed that I decided to write a review. First of all, the show room architecture his cool, modern and beautiful , and itself is worth a visit, not to mention the displayed Audis. The sales person, Jensen was courteous, and could not have made the experience better. As usual nowadays, the manager, Chad came to meet me briefly after the test drive, also no pressure and friendly . The pre- owned SUV I drove was evidently well inspected and maintenance up to date. I highly recommend this dealership.
Best SUV I've owned.
by josiepro from Elk Grove, CA
March 20, 2018
My 3rd SUV in the past 15 years. I Love this SUV the best. Very stylish, smooth ride and have all the features I need.
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