Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
My wife and I enjoyed working with John Mulligan. He was very friendly and professional. He answered all of our questions and assisted us with knowing how to operate our car. It was a wonderful experience and we are truly satisfied with our purchased.
Sears and Nick were extremely professional and a pleasure to work with as I narrowed down my search for the right vehicle. Everything was smooth and seamless and I highly recommend them to anyone willing to buy a vehicle from a distance.
Saw an ad for a used Tahoe. Stopped in and met with Mark Landy who was wonderful. Helped us examine the vehicle and take a test drive and worked on getting us a good trade-in and closed the deal. All in a very short timeframe.
I was in the market for a new q3 and after submitting a request to schedule a test drive online I got a phone call back from Jorgan. I emailed back to confirm the time my wife and I would come in and then arrived at the dealership. The location is convenient and the overall feel of the interior was great. What I would expect from an Audi dealership. Reminded me of the Frankfurt airport in Germany.
Jorgan was knowledgable and was able to answer all of our questions about the Q3 we were looking at. My only complaint about the whole buying experience was the time it took to prepare the paperwork to get the deal done. Not excessive but it seemed lengthy.
Would highly recommend.
Tommy Kinsella , the owner, took care of a problem I had with a car I purchased. He went above and beyond to handle my problem. I recommend U CAR CONNECT for your next purchase of a vehicle. One very satisfied customer here!!!!
THIS IS MY FIFTH PURCHASE / LEASE AT WEST SIDE - MAURA HAS BEEN MY SALES LEAD EACH TIME , HER CAR KNOWLEDGE IS SECOND TO NONE , PLUS SHE HAS A HANDLE OF ALL THE LATEST LEASE PROGRAMS . SHE IS THE BEST !
The folks in service were all pleasant to interact with, from the smallest thing to going over the status of my vehicle and what services were needed and/or recommended. Clean, friendly atmosphere. They were the wonderful balance of knowing they were there for me, but never intrusive. Thanks!
A good experience with the crew at west side. However, I Am not impressed with this requirement of a 25 word minimum in order to submit my survey.response. Please inform Maura that I am impressed with her professionalism. MWKELLY
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Firstly, I was introduced to Hugh Bealka on a very busy Saturday. I wasn't intending on buying an Audi, but just browsing. After Hugh showed me the Q5 and going on a test drive, I was convinced that this might be the one. I was also looking at a new Lexus sedan. Thinking through it more carefully, I wanted to stay with an SUV and AWD. My wife and I proceeded with the Q5 purchase and Hugh was nothing short of fair, professional and genuine throughout the entire process. The dealership is spectacular and clean. If you ever want to consider a beautiful, excellent dealership, go to Audi of Maplewood and ask for Hugh. You will be very comfortable with the full process as Hugh will show you.
they gave real description for the car on phone call, and I found the car on ground as it is described, I came from state of Wisconsin ,to Minnesota ,and the stay with me till 8:30 pm and moreover ,this is the 1st time unlike the other dealer ,they put the tank FULL of gasoline !!! which save me time to fill the tank on that heavy snowy day which I have to return home soon with 1:30 hour trip .they answer all my questions
by "only drives Audi's" from Minneapolis, MN.
November 6, 2018
Steve Mahoney was great to deal with. I was looking at a used car that did not have any warranty on it. I told him I would buy it if it was certified, and so they were able to certify it for me. So, I bought the car.
I really love the car. It drives very Smooth!
From the start, Andrew Horstman was professional without the pressure to purchase. He was very knowledgeable about the Suv and answered all questions. Top notch experience! Thanks
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