Used Audi Q5 for sale in Spring, TX

Everything was good except it was a long wait even with an appointment.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

This would be a five-star-plus review, save for one matter discussed below. Sewell dealerships are dramatically different from the stereotypical auto sales environment. We helped my son purchase a vehicle from their Infiniti location a couple of years back, and were impressed with the experience. Sales associates are true professionals ... college graduates, articulate, well-dressed and exceptionally courteous. The atmosphere is calm and welcoming, and every aspect is focused on the customer. Pre-owned vehicles not of their brands are exclusively buyer trade-ins ... no used rental cars or "auction specials". I thus had every confidence that the 2017 Acura MDX Advance I was interested in would be a quality automobile. I was warmly and almost immediately greeted by Amy Douthit, who verified that the car was available, and went over Sewell's way of doing business, emphasizing that if any pre-owned auto does not meet its stringent criteria, it's shipped out. The MDX was in virtual showroom condition, the test drive went well, as expected, and negotiations were conducted in a low-key manner. We couldn't agree on the value of my trade, despite Amy's couple of back-and-forth trips to the manager's office, as well as a visit from AJ, the man himself. There was no pressure, no hesitation returning my keys, no chasing me in the parking lot with another offer, and no insisting that the deal was "good for today only" ... the way it should be. The disagreement notwithstanding, we parted on favorable terms, although I still had considerable interest in the Acura. The following morning, I took my vehicle to one of those Sell-Us-Your-Car places, and was offered what I anticipated was its value. I relayed the information to Amy, who presented it to the manager on duty. Here's where the "Until ..." comes in: Amy called me back, obviously repeating management's contention that they actually beat the offer, when the difference in sales tax between selling and trading is factored in. It's an age-old gimmick used by dealers to allow less for a trade-in. Sales tax has absolutely nothing to do with the value of a vehicle ... whether selling outright or trading in, it's worth what it's worth. I expressed my intense disappointment, stating that I didn't expect such trickery from Sewell. This tactic shouldn't ever be in their playbook, considering their reputation. Shortly thereafter, I received a call from Jack Mah, apologizing for the "misunderstanding", as well as agreeing to match the better offer. While the deal was to my liking, I still wanted to think it over, especially given what had just occurred. I ultimately agreed to the terms, returned, and drove out in my new (to me) Acura. Katy Murray handled the final paperwork in a manner consistent with Sewell's philosophy ... courteously with no sales pitch for extras, and a very understandable description of everything I signed (it was a cash transaction, so there was considerably less work for both of us). I trust that those I dealt with took my comments in the spirit intended, and that upper management will eliminate that bit of deception from its lexicon. The car is exceptional, and I'm glad that all eventually turned out well.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

I am going to college and I needed a car. My dad told me to do a research online and found cars.com. After just a couple of minutes I found MY PERFECT option and called North Audi Houston to get more information regarding the vehicle. Will picked up the phone, and from his very first words, I perceived their EXCELLENT customer service. When we test drove the car we noticed that the seat belts and rug were a little dirty. Will and Ray did not hesitate and offered us every service possible. Customers service, buying process, quality of repairs, and facilites, were beyond excellent. Thank you, Will, Ray, and Car Wash personnel.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Bret and Mark went above and beyond to help us purchase a car for our daughter. They even brought the car to us to test drive when our busy schedules wouldn’t allow for time to make it to the dealer.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

WOW-WOW-WOW…. Hands down the absolute best all around new car purchasing experience my wife and I have ever experienced! Our salesman Connor Lenamond was exceptional. Most finance paperwork done online and final signing at the dealership was quick and easy. Vehicle detailed nicely, full tank of gas, and all features explained and set up for us.

When it comes to customer service, Sewell-Audi North Houston is hard to beat. They not only take care of you but they provide extraordinary services that is hard to find these days. They made my service experience so easy.

Federico was great helping get the vehicle I wanted and making the purchase process quick and easy. Highly recommend North Houston Porsche based on my experience.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I am so happy and satisfied they really helped me out n I got what I wanted I want to recommend anybody looking for a vehicle to come to Car Stars they will hook you up just like they did me

I really liked this car. The engine has a very long life, it is as old as me(almost 9 in September) and still in as good condition as a factory version! The ride quality is amazing and it is soooo smooth! Very powerful. Great suspension and transmission.

I had a great experience with the sales representative Jordan and Justin. They helped making the car buying experience great. Helped me find my dream car and got me into the car I wanted.

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

Wonderful experience, car sales person was so helpful! A week ago my 2018 CX-5 was ran into. As a result my car was pushed into a large tree head on. Upset that the car I bought a little over a year was a total loss, I?m so happy I found Echo Park. I found the same car, but newer, with way less miles then the car I had that was a total loss. I?m so thankful for Echo Park and the service. The process was so smooth+ exciting!

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Madison was very helpful throughout this car buying process. She is very knowledgeable and caring. I highly recommend her.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Marvin was great from the minute my arrived even after the sale was finished, I definitely will recommend Audi Central to my friends and family.

I will recommend David anytime of the day, not a pushy guy but makes you feel appreciated spending your money. Would definitely deal with him again. Ask for David anytime you wanna go to NXcess. Wanted to trade my Gwagon for a Bentley . Well rounded business environment .

I've wanted an Audi for the longest now, and have saved up enough money to actually buy it. I like everything about the car, it was clean from the inside out which is a plus for me.

I took my car in for the B1 maintenance. Was told it would be ready around 5pm and it was. My adviser was Brigitt, who was great with making everything happen for me. Brigitt kelp in contact with me, letting me know every detail about my vehicle. Brigitt is such a pleasure to work with.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Dark Horse Intelligence remains the best credit expertise I have known. I had 23 negative items on my credit report that were holding me back. Five of them are from Capital one another from Wells Fargo which I paid off and I am not sure of the others but they are not more than 6 years old. I filed bankruptcy 5years ago and settled with all of these. My attention was called that they are still on my reports I recently got referred by my best friend to hire Darkhorseintelligence@usa.com which I did and they helped fix my credit and my score improved by a huge leap. I recommend anyone that needs to fix his or her credit to get through with Dark Horse Intelligence they are just the best. Kudos to the entire team.

My hubby is over 6 feet tall n struggles to fit into any car comfortably, until we found the q5. He loves it. We live in an extreme Colorado environment in the mountains, snow, ice, rain, we’ve got it. And steep mountain roads with lots of curves. It’s effortless on the extreme stuff and we love it

I love my BMW, but it wouldn't be possible without the help of Jefferson and AutoNation USA Katy. I shopped around different dealerships around town. Most where very pushy and kept calling me non stop. Jeff never did any of that and right from the start he told me he wouldn't. Not only did Jeff keep it professional but also overall I got a way better customer service than the other dealerships. One dealership had many additional charges that were not only anything I was interested in paying but also non disputable. Not just that but dealerships fees that made no sense and I wasn't going to pay. I'm the type of squeaky wheel that looks at everything to make sure I am not overpaying, and AutoNation USA Katy was the perfect match that delivered just what I was looking for. If you come here make sure to talk to Jeff!! Jeff did go the extra mile, not pushy, super cool and extremely helpful. He helped me through the entire ordering process and everything was beyond smooth. Jeff kept me informed and updated me daily the entire time on the status of my car since it was getting some work done. Once the car was ready, he guided me through the process and answered all the questions I had. He also helped me get acquainted with my new BMW during and after my purchase. I tend to ask a lot of questions and he has been great!! Honestly, this the best car buying experience I've had up to date and I am SO happy with my beautiful BMW :) Thank you AutoNation USA Katy and Jefferson!

Love my Audi Q5!! It’s the Best car I have ever owned. Great on highways with a ultra smooth ride. Great gas mileage and love love the interior. Sunroof is to die for (it spans the whole ceiling) It has great trunk storage (both back seats fold down) that can hold a lot!! Furniture, tables, etc. I have had mine for 7 years. It’s a forever car!!

BEST PLACE TO SELL YOUR CAR!!!! No games. Just straight business! Friendly staff and welcoming dealership! We worked with Manny and he gave us the absolute best customer service. Gave us a great deal on our Tesla and had me in and out in less than an hour with my payment.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

My wife and i were coming to the end of a lease and looking for a new vehicle but did not know what model or style. After meeting Joseph Molina we knew Jaguar of West Houston was where we needed to be. He patiently took us thru Land Rovers, Jaguars, sedans, SUVs, new and used, lease or purchase. We decided on the Jaguar F-Pace and my wife could not be happier. What a great experience. Thank you Joseph.

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

Christy Leal was a really nice and patient person. I give her a10 .If I need to buy a new car I would go back to her.