Used Audi Q5 SUVs for sale near Elburn, IL

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

The service personnel at this location are very professional and helpful. I especially appreciate the loaner vehicle when they have to keep my car for an extended amount of time.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

always take good care of vehicle. service dept. people are knowledgeable, courteous, and informative. done right first time every time. a good place for service.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

They made me feel welcome right away. Everyone was clearly dedicated to their role, and everything was well organised. I received excellent service with no high-pressure sales tactics. Thank you.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Super nice dealer, very helpful. The process was super simple, got me in the car I always dreamed about. Talked me through the whole process and got me financed with Westlake, thank you!

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

The entire team at this location far exceeded our expectations! Our sales consultant Sandi was extremely easy to work with, and he had our best interest in mind when working on a deal for a new truck. When it came time to financing, Alex ensured we got in and out with exactly what we needed. He provided us personal stories bridging to his recommendations that help guide my wife and I in a direction that surpassed what we originally had in mind. Finally, throughout the visit Edgar and Manny ensured we felt comfortable as we worked though a deal that would ultimately have us driving home without any doubts in a vehicle that can grow with my family. They were the cherry on top to an already excellent experience. Thank you from the bottom of our hearts for such a great team!

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

I was given plenty of time to find without any hassle or hard selling. It made the whole experience feel relaxed and enjoyable rather than rushed. Any questions I did have were answered clearly and honestly, and I never felt like I was being pushed toward something that wasn’t right for me. Arranging the test drive was quick and simple, and the test drive itself was smooth. Everything was explained clearly, and I was given the time I needed to properly get a feel for the car.

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

This car is what I always wanted. Some much room and so nice to drive love all the new features it has. Highly recommend it.

These guys are super knowledgeable and know there cars :-), we had a great experience with our salesman Bekim, he was very helpful with work with us on the budget we had in mind for a car. I will definitely be back and will be referring all my friends, there fleet of cars are on point, a one stop shop. A great group of guys stop by you wont regret it.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

This car is beautiful, safe, and comfortable. I haven't driven an SUV in over 6 years and missed it. This Q5 sold me! It is a pleasure to drive.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

purchased a preowned cadillac today from marco and mauro. they made it so easy and smooth for me! even helped me get a better interest rate so thank you!!

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!