Used BMW X1 for sale near North Barrington, IL

Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Car delivers more than I expected. Two must have options are Technology Package and Driver Assistance Plus - that combination is hard to find. Sport seats are very comfortable. Lack of knobs and buttons is an issue - miss them. There is a huge learning curve transitioning to a touch screen. You must absolutely make use of the BMW "Genius" service. Highway MPG exceeds advertised value.

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Julian was a great experience and very helpful liked working with him and his management

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

Alex was amazing! He was so patient and caring. And really listened to my needs for the car. I believe Mike helped with financing as well and got me in an amazing car with reasonable monthly payments. I was in and out under 3 hours! If you need a Hyuandai, go to this dealership. 5 star experience.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

I am in the market for a nice used car for my wife and the team over at Auto Park Imports mainly the gentleman named Zazar were fabulous. He was very attentive and understanding of our needs and was not pushy in any way. We did not purchase yet but plan on making our next purchase with Nazar souls based off of our last interaction.

The BMW X1 is easy to handle, powerful, has great acceleration, has a very quiet engine and it offers excellent fuel mileage with mid-grade to high octane fuel. My only criticism is that the X1's ride is harsher than most SUV's. For example, the Subaru Crosstrek, which is essentially similar, has a much smoother ride than the BMW X1. But that's because the X1 has thicker tread, run flat tires instead of a spare tire that the Subaru has. The X1 has superb handling on the highway, but it's equally at home in a city/municipal environment. The interior is easy to understand, and it provides much room to carry groceries and other cargo and the all-around view of the driver is unobstructed. The fully adjustable seating, with memory for two (2) driver is a godsend.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

They truly listened to my individual needs while I was buying my car. There was absolutely no pressure, and they gave me plenty of time to make the right decision. Thank you so much

This SUV is more like a car. sleek styling, easy to drive, I loved the comfort of the drive The seats are heated too. Very comfortable and the handling was great!

Very good selection of cars and a highly professional staff. The whole system was very well organized, which made the experience smooth and stress-free. I’m very happy with the service and would definitely recommend to others.

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

The first thing one notices is the quietness of the ride. After that, the handling - surefooted and solid. Love the extensive sunroof. Only owned the car a short while, so hard to comment on value for the money, but loving the easy acceleration of this car and the smooth handling around curves. I wanted a smaller vehicle since usually just me, but one that can handle winter driving and steep hills. The X1 more than fits that bill.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Mark the service manager was patient, kind and very professional. Recommend service here! Thank you!

So far, my wife, for whom I bought the car, is extremely happy. It is too soon to judge the overall reliability of the vehicle, since we bought it only yesterday. But the car has the sport and premium pkges, so is fully loaded, with beautiful mocha leather seats and trim: a very elegant interior and I love the "heads-up" display.

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.