Used 2023 BMW X5 for sale near Norwalk, CA

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Visited to test drive through Costco Auto program. Monica was prompt in connecting and arranging a test drive. Since she was occupied with a customer, Olya assisted. She was very professional throughout the test drive and purchase of a 330i. Negotiated a fair deal and the following day Olya drove 30mins to our house to sync our phones with the car and demonstrate the digital functions of the car! Great experience from beginning to end

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

Casey (Manager) walked me through the process and made my purchase the easiest one I have ever experience. A truly zero haggle and zero pressure sale. Casey was very knowledgeable about the product and didn't try to sell me anything I did not need. Thanks guys keep up the good work!

Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.

Was assisted by Esteban and the Manager Albert in the purchase of a used vehicle. They were upfront and helpful. After purchase, took the vehicle for an inspection. The vehicle checked out as they had stated.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

Great experience with Mike Walter! Friendly, no pressure, reserved car ahead of time for us to drive 2 hours to view the next day. Highly recommend.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

I had been reviewing your cars on your website for about a month. I had favored a 2023 X2 on the site. I tracked it for about a month. When I finally had some time I decided to come test drive it. When I arrrived with my friend, we walked the lot looking at all the different cars. We were greeted by Alex Dimov while looking for cars. I told him that I was looking for a particular car and he pointed it out right away. He asked me if I wanted to test drive it? and away we went. While we were driving we had very pleasant conversation. He is extremely easy to talk to and he made me feel comfortable. Once we got back we decided to explore maybe purchasing the car. We sat down talked business, did a lil negotiating of price and a deal was made. I have to say Alex made the whole transaction pretty much painless. It felt more like a conversation than a negotiation. He knows how to talk to people and make them feel comfortable in what some might say a is a stressful situation. I didn?t feel any stress or being uncomfortable during the purchase process. Once a price was agreed upon Alex introduced me to the finance guy?. Sorry I forgot his name. He was also very easy to talk to and kept it stress free. While I was with him, Alex had the car detailed and fueled. When i finished with finance Alex walked me over to my new car handed me the key and took pictures for me. He was very helpful in explaining how to operate the car. Lots of bells and whistles I never used before. Alex was so patient teaching me. He actually help me set up the Apple CarPlay and a few other things. He let me know if I had any other questions or concerns I could call him for help. The next day he did text me to make sure I was ok and to see if I needed any assistance. I feel lucky and blessed he was my Salesman. Such a pleasant, stress free and almost fun experience because of Alex.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!

The new suv was as advertised and there price was the lowest I found from several Hyundai dealers. All of there personal is very nice and patient understanding and very informative I will different recommend and I will go back to them next time I need a new car

It was a good and easy process, felt very welcomed walking in and got helped right away, Made everything very easy and very simple. I would recommend someone to buy here.

John was amazing, great experience and wonderful team. It’s a beautiful location. Everyone there is super knowledgeable and friendly. It was a no pressure car buying Experience.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

Adrian made the effort to get my car done. We ran into a few snags however Adrian made everything good again. He goes above and beyond.

Shut out to Anthony Moore - my service advisor of my BMW X5 on Nov 11. He’s very professional and knowledgeable . Not much waiting.