Used BMW X5 for sale near Derwood, MD

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

My experience with BMW of Rockville is with service. The service department is phenomenal. My service advisor is J. Carlos who is very professional, knowledgeable and very very customer focus.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Great car. Wish it didn't come with run flat tires which I believe lessens the quality of the ride, and they wear out quickly. Other than that, no real complaints. Car is truly the ultimate driving machine.

Came to the dealership interested in a test drive and purchase of a used car I found on Carfax. It was exactly the vehicle I wanted, and it was in exactly the condition the listing described. The price they gave me was exactly what was listed online. The test drive and purchase process was relatively quick, and very easy with a lot of digital technology instead of the endless paper forms like the days of old. The office was clean and comfortable. They gave us significantly more for our trade-in than KBB estimated. Overall no complaints, they are a straight shooting dealer. If you like the price they list online, and you like the vehicle in the condition listed, go talk to them and buy it. Can't get any easier than that.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

Recently I purchased probably my tenth vehicle from BMW of OwingsMills formally known as Northwest BMW. As always it was an easy transaction. This is why we keep coming back… Everyone is friendly and welcoming they continue to go the extra step to make sure you are happy and satisfied with your purchase. The employees may have changed over the years but the standards and expectations as a customer are still exceptional. From the Sales Department, to the Technicians and the Service department and every where in between you can expect to be treated with professionalism, courtesy and respect. Which is why I would highly recommend BMW of Owings Mills everyday.

Matt and all the employees at Vista are amazing They made the decision easy and were very helpful and attentive I highly recommend Vista They are the best

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

I found Cars of Rockville on my used car search looking for a realiable Honda. I found a 2010 Honda Accord and was extremly satisfied and comfortable with the whole process. The staff was very friendly and polite. Love the energy. I love my purchase. Thank you Cars of Rockville.

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well

You want luxury vet this vehicle one of the best rides in comfort and all the techs the car has out beats any thing o the road today

Ryann was awesome. Great customer service and cool socks. He made process of buying a car simple and pleasant. 10/10 definitely recommend. He knowledgeable and reliable!

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

Membercar Dealership gave me STUPENDOUS customer service. Rob Moreno went above and beyond, he was patient in helping me navigate through the processing and understanding of my purchase. The owner came out also to introduce himself and to see was everything satisfactory. I will refer family and friends to this car dealership!

My first Bmw x5 was a 2013 and was wrecked and was a great car . I purchased a 2015 this year as a upgrade and I love it.

This was the best car buying experience I have had. I have bought 3 used cars within this last year and I also bought one in 2022. I ended up at Auto Trademark because my 22-year-old Honda Accord was kaput. Auto trademark was a relaxed environment from the start. We test drove the 2013 BMW 535i drive with the sports package. We liked it but the A/C on passenger vent didn’t seem cool enough. Z offered to get that checked out and fixed. They also said we could but use a check from my HELOC, no high-pressure sales job for warranties or financing (which adds hours to the transaction and makes you feel exhausted). When I picked up the car after they fixed the A/C, I asked why this particular car had no floor mats (which they noted right away at the test drive), Farhan said they had wondered that too, and immediately offered to order replacement mats. I was thrilled. It was such a good experience and the price was reasonable. I’ll note that I didn’t negotiate, and the posted price on CarGurus was the $1,000 less than what I was charged because they note in the ad that it is listed assuming a military discount. But I had read that in the ad, so it was OK for me. I would recommend this auto dealership to anyone who is in the market for a nice used car and wants a positive buying experience.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

The new car manager did not beat around the bush. He gave me clean fax finance payments interest rates. It was no xxxxxxxx when you went to see this dealership is all about business and friendship.

I just bought a 2020 Ford Transit from Trust Auto in Maryland, thanks to Vlad, it went well despite the fact that I live in Florida. Kevin was very nice, seemed good at his job and well spoken, good guy. Vlad was fast, professional, and made the entire process incredibly smooth and straightforward. Vlad was responsive, sent photos within minutes of the underside of the van, and we finalized the deal in under an hour. The van was exactly as advertised, and it was delivered to my home in Florida in less than a week. Vlad and Kevin have great communication, humor, and transparency made. Vlad specially made this a stress-free purchase and I feel I got a good deal. I absolutely recommend Vlad and for the Accounting Kevin, Trust Auto is a good one!

bilal elkhateeb is friendly, helpful, and professional, and the car buying process is quick and easy.

We take trips to Cashiers/Highlands NC frequently. The drive is just over 5 hrs an it flies by quickly as the car is so comfortable. The peppy V8 has lots of power to pass quickly on the highway when necessary. Once we get into the mountains it feels great to switch from Eco mode to sports mode to attack those tight turns :)